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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was a first time player with RichSweeps and I won first time I played! The verification process wasn’t ideal at first but the verification team was very helpful in guiding me through the process… Th... Ver más

Valorada con 5 estrellas sobre 5

So many casinos say fast redemption but Richsweeps really is close to instant! Their game selection has a good variety of mixes I've not seen on other social casino's, and their customer service is 5�... Ver más

Valorada con 5 estrellas sobre 5

This game requires patience, but upon winning, withdrawals are processed promptly. Furthermore, any inquiries I have are always answered in a timely manner, ensuring my enjoyment and providing encoura... Ver más

Valorada con 1 estrellas sobre 5

I've played on over a dozen different sites just like this one, this one is hands down the biggest scam in this category. Hundreds of deposits without even a single spin back, about a year everyday 2-... Ver más

Información sobre la empresa

Escrito por la empresa

RichSweeps is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, RichSweeps is where real players come to play, win, and have fun.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Beware of using a referral because…

Beware of using a referral because every time you spend money they know and they will find out every time because they get credit for it. That is not cool I don't want people to know every time I spend money. Every time I was spending money this person was telling everybody how much I was spending. I asked the support team if they could just take me off of her referral and know they cannot so I can't spend money with them anymore.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Richsweeps

Hi Stephanie, thanks for sharing your concern. Referral programs track activity for crediting purposes, but we do not intend for personal spending details to be shared publicly by our team.

We cannot discuss account specific details in a public reply. Please email support@richsweeps.com
from the email address linked to your RichSweeps account so the team can review what information is visible through referrals, clarify what is and is not shared, and advise what options are available to address your situation.
Regards, RichSweeps

Valorada con 5 estrellas sobre 5

I highly enjoy the vast amount of…

I highly enjoy the vast amount of available games they bring to the Platform. The support they provide inside the Chat has from what I know around four agents that are available 24/7.
When I say support I mean they are swift, pleasant and absolutely ever time professional and providing. A+ goes out to RichSweeps.com

9 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Had to have been one of the worst…

Had to have been one of the worst experiences on any online sc site. Offers instant redemptions that aren't instant. If you ever get even a small win you will go on a very long losing streak. Every buy the bonus feature will return around 10% or less. Only good thing is the responsiveness of their customer service.

9 de febrero de 2026
Opinión espontánea
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Respuesta de Richsweeps

Hi Chris, thanks for the feedback. Our site messaging reflects that many redemptions are processed quickly, but every redemption is still subject to review, and some requests require a more thorough compliance review before approval, which can impact timing.

Game outcomes and bonus feature results are generated by the game providers and are based on random outcomes, so results can vary significantly from session to session and can include long streaks in either direction.

If you experienced repeated redemption delays, please email support@richsweeps.com
from the email address linked to your RichSweeps account so the team can review what is causing your redemptions to require additional review and provide a clear explanation.
Regards, RichSweeps

Valorada con 1 estrellas sobre 5

won $480 on RichSweeps and have been…

won $480 on RichSweeps and have been unable to redeem my winnings. Every attempt to cash out to my debit card results in a generic “something went wrong” error.

I previously experienced a similar unresolved payout issue with SpeedSweeps for $180, which is operated by the same company. Because of this pattern, I am concerned about the reliability of the redemption process.

I have contacted support and am awaiting a resolution. If this issue is not resolved and my winnings are not paid, I plan to escalate the matter through a BBB complaint and other consumer protection channels.

I am sharing this to document my experience and to inform other users.

8 de febrero de 2026
Opinión espontánea
Logotipo de Richsweeps

Respuesta de Richsweeps

Hi John Peregolise, thank you for sharing your experience. We understand how concerning it is to encounter repeated issues during redemption, and we appreciate you bringing this to our attention.

If your recent redemption has already been processed and the issue resolved, we’re glad to hear it. If there is anything still pending or unclear, please feel free to reach out to support@richsweeps.com
so our team can confirm everything has been completed as expected.

Kind regards, RichSweeps

Valorada con 2 estrellas sobre 5

They falsely advertise instant…

They falsely advertise instant redemtions. They dont even redeem it within days in have redeemed 3 times the first one needed me to jump through hoops in order to get it. The customer service rep said its only like that on the first redemption. So the next time it sits in the pending que for 5 days so I play one more time and now its pending aga I n. Why do they advertise instant redemtions that is literally the only reason I am playing there to get my money faster than other places they dont have great deals or any good coin packs. So its ridiculous I thought i would actually get one out of 3 instant redemtions but who knows how long it will sit in the pending state this time. I wont be playing here again. The best selling point about this site is a lie. The obviously have the ability to make an instant redemption so why arent they doing it. Smh FALSE ADVERTISEMENT I gave it 3 chances and none of them worked out. The reason I gave it 2 stars because I do have good luck on it.

6 de febrero de 2026
Opinión espontánea
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Respuesta de Richsweeps

Hi Tim Dulude, thank you for your review. We appreciate you giving the platform multiple chances and understand why this has been frustrating, especially when expectations around redemption timing were not met.

While many redemptions are processed quickly, some may require additional review depending on account activity or verification status. These steps are part of our compliance process and not every redemption will qualify for instant processing.

If your most recent redemption is still pending or you would like a clearer update, please reach out to support@richsweeps.com
so our team can assist you directly.

Kind regards, RichSweeps

Valorada con 5 estrellas sobre 5

Second to none. My new #1

I have tried just about every single casino site possible and it took me a long time but I finally came across this one and I am so glad that I did. It's has a great selection of games, that actually allow you to have fun. My new #1 casino. The instant cash out is awesome because it's actually instant. Just an all-around great site

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had the most absolute best…

I have had the most absolute best experience with this casino. The fastest by far redemption process ever once you submit it and show proof of payment after that is verified the money is on your card instantly and support was very helpful and assertive

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Redeeming

I would love to shout how amazing this site is since I have had my best luck ever but I should have known it was too good to be true. I am sitting at a balance of 30k and yet, can't actually get any of it. I have wasted thousands on this site and can't get them to process a single redemption. Even if I try to process a smaller amount like 1k, nope. Just endless silence. I keep being told it is with compliance. I have a VIP host who is zero help, the email support team is zero help, and this "compliance team" must not exist.

I am done waiting. All I am asking for is clear communication. I understand it may take a couple of days for a redemption instead of instantly (even though it shouldn't since legit sites don't) but to not even discuss with me what is happening? I will be making official reports today.

29 de enero de 2026
Opinión espontánea
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Respuesta de Richsweeps

Hi Libby, thank you for taking the time to share this. We understand how important clear communication is, especially when you're waiting on a redemption.

All redemptions go through standard compliance reviews based on account activity and amount, and while some are completed quickly, others can require additional time. We recognize that delays without updates are frustrating and your feedback has been noted.

Please reach out to support@richsweeps.com
so our team can follow up on your pending request and provide direct assistance.

Kind regards, RichSweeps

Valorada con 5 estrellas sobre 5

This is a great site, they pay almost instantly!

This is a great site! They're legit and they're fast!! I contacted customer support because I thought I read that if your redemption said "pending" to contact customer service with documents proving its your card your using. I have no issues with that. I contacted them and I got Amanda Garcia and she was very friendly and very helpful. I asked her if I needed to send in the proof as I had the pics ready to share to her. But i had also made sure to do my verification process before I deposited as that's what I do on all the sites I play on. She said let her check and it wasn't even a minute that had gone by and I got an email stating my $200 redemption was in my account. I went to my Skrill account and it sure was! I will definitely use them again and refer them to my friends and family. Great site!! 5+++ stars 🌟

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Online Casino

RichSweeps has a high RTP and very fast redeeming. I like playing on here because I don't need to put in a bunch of money to play for a long time. Also the customer support team is very fast and helpful at reaching back out and helping with anything you need.

1 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

They DO NOT do instant redemptions!

Got my redemption 3 days later

Love this site all the other sister sites are wonderful.(speedsweeps, sweepsroyal, dimesweeps) I will point out I have redeemed her many times and redemptions are always instant . That’s the main reason why I play there because who wants to wait for winnings… I submitted a redemption request for $400 at 2:30 PM yesterday (01/31) they say it’s instant redemptions. They’re an awesome group however not so much for Richsweeps…. 24 hours later still no redemption everyone I talked to says there working on it it’s in queue… then I was told last night at 8:30pm they were actually working on it now and should have within the hour … this morning woke up still nothing … waited a full 24hours … checked and redemption still pending … I did love how at the end they apologize but then also provided me a list of other games I can play while I wait like are you kidding me ? So I’m thinking maybe it’s the amount so I canceled that redemption because that clearly wasn’t doing anything and submitted a request for half let’s see how that goes…. it’s already been 1 hour and it still has not been processed so as you can see I would not put my money on this site I might change my review if this redemption gets done today.

30 de enero de 2026
Opinión espontánea
Logotipo de Richsweeps

Respuesta de Richsweeps

Hi SuzBradbury, thank you for your honest feedback and for being a returning player across our platforms. We’re glad to hear you’ve had good experiences overall and appreciate you pointing out where this one fell short.

While many redemptions are processed quickly, there are times when additional review or queue volume can cause delays. We understand how frustrating that is, especially when you are expecting a faster turnaround.

Please reach out to support@richsweeps.com
so our team can check the current status of your request and assist you directly.

Kind regards, RichSweeps

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