Not an easy story - we were waiting for the eMTB for 8 months (for our 9 years old son). Global components outage. Ed from the RideLev has provided updates via WhatsApp virtually every day. Th... Ver más
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Consulta las opiniones de los clientes
Dealt with Ed after losing faith with other scooter suppliers it was refreshing to deal with someone who actually cared! Subsequently his customer service was exceptional. Even connecting me with a... Ver más
La empresa ha respondido
Amazing customer service, wasn't sure how long item would take to be delivered. Needed for my sons birthday present. Sent message on what's app, couldn't of tried hard enough to get me this item on ti... Ver más
Have just bought an electric bike from this company. The service has been excellent. Sensing that I was a bit nervous about assembling - the bike was assembled and checked in advance and deliver... Ver más
Información sobre la empresa
Sobre Ride LEV
Escrito por la empresa
Ride LEV offer Light Electric Vehicles including eBikes and eScooters to help you get to you destination safely.
Exclusive UK stockists of Blumil GO.
Have your electric bike Delivered Assembled and Serviced at a place of your choice, UK wide!
Experience the service of a local bike shop from the comfort of your home.
Ride LEV also work with a number of cycle to work schemes that can save you up to 42% off the cost of your new eBike.
E-Bikes
E-Scooters
E-Kids
Accessories
Clothing
Información de contacto
85 Great Portland Street, First Floor, W1W7LT, London, Reino Unido
- 020 3886 1415
- info@ridelev.com
- ridelev.com
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great customer service
quick delivery, good interactive customer service via whatsapp, return was processed instantly!
Not a person to leave reviews but this…
Not a person to leave reviews but this company does deserve one i ordered my daughter a scooter for her birthday it ended up going out of stock but he tried his best to try and get me it unfortunately he couldn’t and refunded me straight away but he was very reassuring and helpful
Brilliant service
Brilliant service. Constant communication. Would definitely use again. Chris could not have been more attentive, helpful and reassuring. Excellent customer service
Great price and the only company I…
Great price and the only company I could find that would ship to NI - the delivery time was super fast
Great product very prompt delivery
Amazing product very fast razor motorbikeelivery and…
Amazing product very fast delivery and brilliant quality
Excellent first day delivery haven’t…
Excellent first day delivery haven’t set it up yet as Christmas present but was assured I’d have access to customer services throughout
Great website and products
Very helpful and knowledgeable guys, fantastic customer service and great product ranges. It’s nice to see a website dedicated to core sports with a focus on helping customers.
Prompt delivery and goods exactly as…
Prompt delivery and goods exactly as ordered. Thank you
Great Service
Quick response (like a call within a few minutes) to tell me the colour I had ordered was out of stock. I agreed to take the alternate colour and the delvery came next day. Great service - great price, I would defintley use Ride LEV again.
Exemplary customer service
I was attracted by the sale price of a Burro trailer. Delivery was so prompt (less than 24 hours) that I was out the first time! Sadly, the info about the trailer was limited; not just on Ride LEV website but anywhere on the internet. I had contacted the maker (ETC) by email and assured the trailer attached to the chainstay. When I assembled it and found it hitched to seatpost I had a rant. Ride LEV customer service was brilliant, even though itt was not their fault. Then I found the handle had cracked in transit. Again, not their fault but Ride LEV apologised and said I could try it out to see if I wanted a replacement or return and refund. Replacement was also prompt, as was the response to every email I sent. I'd feel very safe doing business with this company in the future!
Fantastic service
Brilliant customer service
After receiving an unfortunately faulty scooter, Ride LEV (not their fault) responded within 12 hours and dispatched a new one which arrived 48 hours later. They also gave me guidance on how to return the faulty unit to the manufacturer free of charge. Excellent customer service all round. Understanding, responsive and friendly. Many thanks.
Fantastic service and support from…
Fantastic service and support from start to finish! I decided I wanted to change the colour of my shoes I ordered, right before they were due to be dispatched.. Chris rang very shortly after I made my request online, to confirm what I wanted to change, he immediately got in touch with the depo and relayed my message to them, confirmed with me that he had changed my order, and a couple of days later my shoes turned up. The level of support and communication from them was brilliant. Highly recommend, will happily purchase from them again.
Marvellous company
I’ve been cycling for years and we know how difficult sizing items can be. Well I made a mistake in ordering a pair of shoes, I rang them up to explain and they couldn’t help enough the customer service was second to none. I was unbelievably impressed,can’t recommend them highly enough
Awsome people was a pleasure
Excellent Service and great communication
Excellent attention to detail, great customer service, fast delivery and very flexible on refunds and refurns. Great communication , If I could get everything for my bike done in one place, it would be this place.
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