I bought a pair of remonde shoes less than twelve months ago. These shoes have only received seasonal weekend wear and both heels have clean identical splits straight through the material - a structu... Ver más
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Consulta las opiniones de los clientes
Customer service in The Vale Evesham shopping centre I've had in the past shoes with poor finishes from Reiker. However the customer service in this Reiker shop was 110 per cent Having flat f... Ver más
La empresa ha respondido
Have often bought Reiker products, they fit my feet perfectly, so comfortable, love their different styles as they are so funky and different. Bought a couple of pairs of trainers online, one pair I n... Ver más
La empresa ha respondido
The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process.... Ver más
Información sobre la empresa
Escrito por la empresa
Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags
Información de contacto
36 Compass Point, LE16 9HW, Market Harborough, Reino Unido
- rieker.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 43% de las opiniones negativas
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Structural failure in heel
I bought a pair of remonde shoes less than twelve months ago. These shoes have only received seasonal weekend wear and both heels have clean identical splits straight through the material - a structural failure that clearly indicates a major manufacturing defect rather than standard wear and tear. I was told by the retailer that Remonde have refused any repair/ replacement or refund. I will not buy this brand again.
Great shoes.
Great shoes, perfect for me to wear on a cruise. I ordered a block heel as it is perfect for me as I need comfort whilst walking around the ship. They are good quality, I am very pleased with my purchase which arrived promptly.

Respuesta de Brevitt-Rieker Ltd
Customer service in The Vale Evesham…
Customer service in The Vale Evesham shopping centre
I've had in the past shoes with poor finishes from Reiker.
However the customer service in this Reiker shop was 110 per cent
Having flat feet and a hammered toe is always troublesome. Not for these assistants !
BRILLIANT service. Very patient . Took a while for the correct fitting, but we got there
Big thankyou.
Trust the quality of the shoes 'finish' has improved and meets proffesional service i recieved.

Respuesta de Brevitt-Rieker Ltd

Respuesta de Brevitt-Rieker Ltd
Simplicity of delivery and returns…
Simplicity of delivery and returns process and clear communication from dpd

Respuesta de Brevitt-Rieker Ltd

Respuesta de Brevitt-Rieker Ltd
Excellent
Excellent, prompt delivery and loved my sandals. Look fab and very soft and comfortable!

Respuesta de Brevitt-Rieker Ltd
First time I have bought Rieker on line…
First time I have bought Rieker on line I was pleased with the service,Leicestershire GB was were my items came from

Respuesta de Brevitt-Rieker Ltd
Lovely comfy sandals
Lovely comfy sandals. Got them in the sale at a great price. Perfect!

Respuesta de Brevitt-Rieker Ltd
Very disappointed
I had initially looked online to check about free returns and hadn’t noticed at the bottom of message it said not applicable to NI. My delivery of three pairs of trainors arrived today, the box is ripped open and the shoe boxes are slightly damaged. I kniw this isn’t the fault of company, just DPD. One pair fits and the others are too big and feel hard. It turns out DPD don’t have a place anywhere in NI for me to drop them off and Reiker don’t allow a free return label to be used either which just seems so unfair. Much as I usually wear Rieker and was looking for an online store as my local shoe shop has just closed down I just won’t be purchasing from them again. Tried the online chat for some assistance and it was
off-line and no telephone number anywhere either so if you have a problem you are very much left on your own.

Respuesta de Brevitt-Rieker Ltd
I love shopping here
I love this shop - I love Rieker and Remonte shoes - and the staff are brilliant, not to mention patient when I'm trying on almost every shoe in the shop! Yes, I did find something I like that fits well 😄 Thank you Liz, you were wonderful!

Respuesta de Brevitt-Rieker Ltd
Problem within hours of purchase with…
Problem within hours of purchase with glue holding the inner sole.
After that, there was incredibly fast wear on the soles with little walking. Beyond economical repair due to the shoes design.
On the positive side, they were comfortable to wear.

Respuesta de Brevitt-Rieker Ltd
Have often bought Reiker products
Have often bought Reiker products, they fit my feet perfectly, so comfortable, love their different styles as they are so funky and different. Bought a couple of pairs of trainers online, one pair I needed a smaller size so ordered those which were delivered in a couple of days and returned the other pair. My return was authorised in a couple of days and a refund was paid back immediately. Can’t fault them 🤩

Respuesta de Brevitt-Rieker Ltd
As always great fit and quality
As always great fit and quality
Good price and speedy service

Respuesta de Brevitt-Rieker Ltd
The shoes arrived promptly and postage…
The shoes arrived promptly and postage costs were included in the price. No problem with the service. Sadly the shoes are rather hard and not as comfortable as I was hoping for.

Respuesta de Brevitt-Rieker Ltd

Respuesta de Brevitt-Rieker Ltd
I like the wide selection and I can…
I like the wide selection and I can rely on the shoes fitting my narrow feet.

Respuesta de Brevitt-Rieker Ltd
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