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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love this shop - I love Rieker and Remonte shoes - and the staff are brilliant, not to mention patient when I'm trying on almost every shoe in the shop! Yes, I did find something I like that fits we... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Problem within hours of purchase with glue holding the inner sole. After that, there was incredibly fast wear on the soles with little walking. Beyond economical repair due to the shoes design. O... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have often bought Reiker products, they fit my feet perfectly, so comfortable, love their different styles as they are so funky and different. Bought a couple of pairs of trainers online, one pair I n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great choice and delivery service. Been searching for a repeat of these slip on trainers since I completely wore out the old pair. Super comfortable and good description of sizing and width sizing... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería
  2. Tienda de bolsos
  3. Tienda de calzados
  4. Tienda de bolsos de mano
  5. Mayorista de calzado

Escrito por la empresa

Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags


Información de contacto

  • 36 Compass Point, LE16 9HW, Market Harborough, Reino Unido

  • rieker.co.uk

4,0

Muy bueno

TrustScore: 4 sobre 5

553 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 1 estrellas sobre 5

Where is my refund

Ordered a pair of shoes which just didn’t fit so returned. Still waiting 2 weeks later for a refund which is longer than most. Have sent online request re refund. Tried web chat but off line. Reading these reviews no wonder.

29 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I will not buy this brand again...

A dramatic fall from grace. I have trusted this brand with my feet for more than 10 years and never expected a betrayal of this kind.

I bought my usual size (EU 44) from one of the Danish retailers without a second thought—yet the shoes are so oversized it feels like an extra foot could fit inside them.
To make matters worse, the internal lining was destroyed after just 3–4 wears. This represents a total and complete loss of faith in the brand. I will not be returning.

16 de enero de 2026
Opinión espontánea
Logotipo de Brevitt-Rieker Ltd

Respuesta de Brevitt-Rieker Ltd

I’m sorry to hear that the shoes have not met your expectations, particularly given your long-standing experience with the brand.

Sizing and fit can vary slightly between different styles and collections, and unfortunately this can sometimes result in a pair feeling larger or smaller than expected. However, internal lining damage after only a few wears is not typical, and we do take this type of feedback seriously.

If you are able to provide photographs of the shoes showing the lining issue, along with your purchase details, we can look into this further and advise on the appropriate next steps.

Valorada con 5 estrellas sobre 5

The original pair of boots were sent…

The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process. Also ordering the correct size was easy too due to your very well set out website. Well done.

2 de enero de 2026
Valorada con 5 estrellas sobre 5

Great bargain price

Great bargain price. Good communication Delivery within a couple of weeks as promised. Product as described. Well made sandals I'll be testing them soon on a winter sunshine holiday!

2 de enero de 2026
Valorada con 1 estrellas sobre 5

Don’t bother with this company, customer service is a joke

I’ve returned the boots on the 22nd December, and I am still waiting for the confirmation email or anything from them to let me know my refund is being processed. I have sent an enquiry cuz this is taking too long and haven’t heard back from them. I want my money back.

22 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have shopped at reiker for all my…

I have shopped at reiker for all my footwear and have always had an amazing experience. Unfortunately for the first time on 23/12/25 I had a bad experience in your Barnstaple store where the younger girl was very rude to me and unhelpful and clearly didn’t want to be there. If I asked her a question she just looked at me as if to say I was wasting her time and looked miserable. The lady with the glasses and the gentleman are always very nice and helpful and the lady with the glasses was on shift too. It might be worth teaching staff manners it would improve customers experience, but I won’t be returning after years shopping with you

23 de diciembre de 2025
Opinión espontánea
Logotipo de Brevitt-Rieker Ltd

Respuesta de Brevitt-Rieker Ltd

I’m very sorry to hear about your experience in our Barnstaple store on 23/12/25. This is certainly not the level of service we expect from any member of our team, and I apologise that you were made to feel unwelcome or unsupported during your visit.

We really appreciate your long-standing custom and it is disappointing to hear that this experience has affected your view of us. Your comments have been shared with the store management team so they can address this appropriately with the staff involved and ensure improvements are made.

We are pleased to hear that other members of the team have previously provided you with good service, and we will ensure your positive feedback is also passed on to them.

Valorada con 5 estrellas sobre 5

Great boots which my wife’s swears by

Great boots which my wife’s swears by, backed up by 5* customer service, when a recent delivery went astray (not their Rieker’s fault) it was sorted quickly and efficiently by the lovely Carly in Website Customer Service

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

What has happened to Rieker quality

What has happened to Rieker quality? Bought Rieker shoes for years as high quality. Just bought new shoes. Very pretty to look at but the soles are really thin and flimsy. Can only use indoors. Will keep for indoors but will neve buy Rieker again. Quality is awful now.

1 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought some boots

Bought some boots, I am a size 5 and went up a size as advised to a 6, they were tight but I thought maybe because they were new, wore them once outside for 5 mins and they were so tight I couldn’t wear again, I checked them against my size 5 Rieker trainer and another pair of their boots and they are smaller than my 5’s I emailed customer service 3 times to ask if I could return due to faulty sizing, I got a response to say not a fault and won’t refund because they don’t fit, I don’t think they quite understand that these boots are small and size incorrectly, sadly won’t buy their products again!

31 de octubre de 2025
Opinión espontánea

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