I bought tiles from Right Tiles in the Hayes branch for my bathroom fitting and I have to really compliment Rana the manager of the Hayes branch for the exceptional service he offered to me to ensure... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had a tricky DIY issue and wandered into Right Tiles Croydon, not knowing what to expect. Zubair Nihas Umar was an absolute star! With genuine kindness, he immediately offered his help, showcasing h... Ver más
Ali has been absolutely outstanding in assisting us with selecting the right tiles for our bathroom renovations. He has been extremely professional, very responsive and just brilliant at his role! Tha... Ver más
Avoid at All Costs – Dishonest and Aggressive "Utterly bottom-tier service. Umar is a con artist who tricks customers into buying the wrong products and then refuses to return their money. After six m... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great selection of tiles and very competitive prices
These guys have a great variety of tiles at a very good price in comparison to the market.
The staff are very helpful and I will make a special mention of Rana who goes above and beyond ro help you.
a beautiful showroom with nice n…
a beautiful showroom with nice n friendly staff members and reasonable prices
must visit
100% recomended
Recently had the experience of buying…
Recently had the experience of buying some tiles for my home, the quality is outclassed, the price is below the market, and the attendants are trained and helpful.
Excellent customer service
I’ve bought tiles from these guys twice now from crawley once for my restaurant and then for my home it was a smooth process from start to finish. Staff was very helpful and knowledgeable and kept us updated the whole time from the day we ordered till we got the delivery. Will definitely recommend them.
Got my living room and 3 bathroom tiles…
Got my living room and 3 bathroom tiles from them. Staff was very professional and helpfull. Received delivery on time. Huge collection which you can’t find anywhere with very competitive price. Very satisfied overall and will definitely recommend.
Purchased from them thrice for…
Purchased from them thrice for refurbishment of my house and office. They have a array of designs and colours. The staff was well behaved and cooperative. Will definitely be purchasing again.
Be extra careful with them
I purchased some tiles(Bounds Green store) for the bathroom which did not come on time due to some issue with the tiles being broken on delivery, this then had a knock of effect with the tiler as I was paying by the day and for this delay means that I still had to pay for the tiler. Once the tiles were in store, they then could not deliver until the Thursday, but I had already been delayed as I should have had them the previous Saturday. So I went to the store on Tuesday to be told that they would be in later today after midday and that they would call me to inform me.. I called back at 1pm as I had not heard from them, they then said, yes that had arrived but forgot to call me. In that conversation, I explained the delays and would want some compensation. They offered me the trims for free, which I said was not enough as I am out of pocket due to the delay being their fault and none of my own doing. I also reminded them that this is the 3rd time I had purchased items from them and had recommended 2 people to them as well. When I went to the store to purchase 1 extra trim. I was informed that it was company policy to only offer trims and anything further would have to be "approved" by head office. (Note that this was not mentioned in the phone conversation that I had with them) it was communicated to me once I had gone back to the store for the extra trim...for me this is bad customer service as they should have said this from the beginning and at least attempted to meet me half way. They just wanted to get rid of me by saying the same thing over and over again and not listening to my side. Be very careful with them please.
Definitely recommend
Love this place! Have purchased from them a couple of times and the staff are so friendly.They are really helpful and gave lots of good advice. Would definitely recommend going there if you are looking for tiles, grout, adhesive etc.
Great showroom
Great showroom. A lot of variety and the staff were helpful. They guided me really well.
Great experience and good customer…
Great experience and good customer service. Asim was very helpful and knowledgeable. Will definitely recommend this place.
Avoid Right Tiles at all costs
AVOID AT ALL COSTS
I ordered tiles for my bathroom from Right Tiles in Hanworth last week. The model was Nexus Blue. The tiles I received yesterday are model G. Crash Blue. They are similar to the ones I ordered but not the same. The tile guys insist they are the same and that in the showroom tiles are given a different name to the manufacturer's to avoid customers getting the name and going to a different shop.
They will not listen and they will try to convince you that you are in the wrong. They will patronise you and laugh at you. They will give you no option but keep tiles you did not order.
I have asked for a refund but they want to charge me 35% claiming it's company policy.
When I have mentioned my legal rights under the Consumer Act 2015, I have been mocked, twice.
I cannot afford to pay the restocking charge, so I have been forced to keep tiles I don't want.
Poor quality of tiles.
Poor quality of tiles.
Employees are unreliable.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








