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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Been using the doorstep service for a year or so and had a fantastic service, due to a change in circumstances I no longer need this service but I wanted to compliment my door step salesperson Graeme.... Ver más

Valorada con 5 estrellas sobre 5

Wouldn't buy any other tea. My family have always bought Ringtons and nothing else compares. Recently had the wrong order delivered and it was sorted extremely fast. Highly recommend

Valorada con 5 estrellas sobre 5

I was given some sample gold tea teabags at this years chatworths country show. It was a good move by Ringtons as we are now a regular customer and just wouldn't dream of buying anything else. we ord... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ringtons is an amazing company, wonderful produce of tea and delicacies that always remain a high standard of texture and taste and… size!! (No cutting corners from Ringtons, unlike some producers)... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de té
  2. Tienda de chucherías
  3. Establecimiento de café
  4. Tienda de regalos

Escrito por la empresa

At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

22 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Fantastic service and products from a well-established British company.

I joined Ringtone delivery service a month ago. I already knew about their long history and products, from a neighbour, so decided to give it a go.
The delivery personnel are friendly, helpful, very knowledgeable about their very varied products.
Now, I have the most delicious Ginger biscuits ever. Double the Ginger of any other Ginger biscuits tried. Delicious.
The Gold tea is superb, very tasty, refreshing and doesn't leave that 'old' after-taste that some others do.
The fruit teacake, apple slices are addictive and full of the main ingredient named.
The oatcakes and spicy biscuits are supper with cheese as a snack.
I really look forward to trying all the Ringtons products on my fornightly delivery schedule.
Lovely quality gifts too.
I still have my grandmothers Ringtons delivery-van metal tea caddy too, from when it first came out.
Bravo Ringtons, Glad I signed up.

22 de julio de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Mel, THIS COMMENT makes everything worth while. We are so happy to read your wonderful feedback. I will certainly make sure to pass your words on for every department to read! Thanks for signing up for our doorstep service, our customer care team are always here to help with any query you may have going forward. Enjoy every visit! Thanks Sharon

Valorada con 5 estrellas sobre 5

Ringtons

Having moved from where our tea was delivered to an area which wasn't, I was missing my breakfast tea which I love let me say but found it just as easy to order online and get delivered so I still get my favourite tea everyday

24 de junio de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Great to hear Victoria, pleased to read you have managed to get our Breakfast Tea online! Enjoy your cuppa - Thanks Sharon

Valorada con 5 estrellas sobre 5

Yes!

A very last minute order placed for items that were used as wedding favours and gifts for our wedding tombola (a celebration of all things North Yorkshire / County Durham). Everything turned up in perfect order and in time. We didn't use all the biscuits in the favours and I can say that so far every biscuit in the packets we've opened has been unbroken. How amazing is that?!

10 de mayo de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Kate, thanks so much for sharing this awesome feedback. I will certainly let the online team know! - Sharon

Valorada con 1 estrellas sobre 5

Does not honour price match advertised

Mis-advertise price matching.
Ringtons simply email advising to take the competitors offer:
Ringtons:“The offer you have is lower so as I have said please take that”
Yet Ringtons advertise on the item “We'll match any like for like quote”.
Clearly a trading standards breach! Oh and arrogant!

4 de julio de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Hi Graham, thanks for the feedback. So we can fully understand your points, please drop us an email explaining what products of ours you have been quoted for and who this email was from thank you: tea@ringtons.co.uk

Valorada con 5 estrellas sobre 5

Oh how we love Ringtons

Another fabulous delivery from Ringtons containing their marvellous tea and astounding biscuits which are so good we've to pace ourselves so we don't eat them all at the one time. We used to have a favourite biscuit but now they are all favourites.

26 de junio de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

We agree, it's soooo difficult to decide on a favourite biscuits. I have to say that our Apple Pie Cookies are a firm favourite in HQ! Thanks for the wonderful feedback, greatly appreciated.

Valorada con 5 estrellas sobre 5

Birthday present for my sister-in-law

Birthday present for my sister-in-law, she loved it. I’ll will be ordering for myself.

24 de junio de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

So happy your sister loved her present. Thanks for taking the time to let us know Linda.

Valorada con 5 estrellas sobre 5

Prompt delivery.

From sending my order to receiving the goods was only one day. Most impressive.

24 de junio de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Michel, great to hear our delivery service has gone beyond your expectations! Look forward to impressing you again!

Valorada con 5 estrellas sobre 5

Happy repeat customer…

I have ordered tea from Ringtons many times and on each occasion, I have been very happy with all aspects of the transaction. Easy to order, delivered promptly and most importantly, great tea!

24 de junio de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Pauline, what wonderful feedback - thank you so much! Hope you continue to enjoy our products and service.

Valorada con 5 estrellas sobre 5

Excellent first visit. We have just received our first…

We have just received our first doorstep delivery and say we are impressed is an understatement. All the products we purchased were so appealing, we can’t wait to try them. Mick was brilliant, he went through all of the items and gave us time to choose what we wanted, without any pressure. We even managed to buy a birthday present, far easier than going to the shops. We can’t wait to have our next call and are looking at which Christmas hampers to buy as gifts in the seasonal brochure. We have even purchased some gift vouchers to help spread the cost.

19 de junio de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Lucy! Thank you so much for your glowing review - really does make a difference! Great to hear it's met your expectations and more. Enjoying Christmas hamper shopping! Thanks! Sharon

Valorada con 5 estrellas sobre 5

Ringtons always deliver quality at…

Ringtons always deliver quality at speed. Delighted!

25 de mayo de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Hi Lisa, we really do always try our best, it's great to know we've met your expectations - thank you so much for taking the time to let us know, we really appreciate it!

Valorada con 5 estrellas sobre 5

We use doorstep delivery every month

We use doorstep delivery every month. And the gentleman is lovely. We buy the ringtons gold tea. And it is hands down the best tea we have ever tasted. It is just so much better than anyone else even Yorkshire tea and that is a lovely brew as well but we're ringtons gold tea drinkers now. There ginger snaps are amazing aswell.

30 de mayo de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Hi Kaylum, thank you so much for your wonderful feedback, it really does make our day! Thanks! Sharon

Valorada con 1 estrellas sobre 5

Do not get started with them

Do not get started with them. I did, then I was unexpectedly away for a few weeks due to a family tragedy, and they claim they left items in front of my house (I have nowhere protected to leave things) while I was away. I never received these items and they are chasing me to pay for them nearly a year later. Don’t get involved. They are pushy and heartless.

23 de abril de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Pippa, thanks for your feedback. We are sorry to hear about your experience with us. To enable us to look into this matter further for you, please contact our Customer Care Team on 0800 052 2440

Valorada con 5 estrellas sobre 5

Ringtone tea and biscuits are the best…

Ringtone tea and biscuits are the best .
I have been a customer for around 45 years and you never disappoint.

4 de abril de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Hi Ann, Thanks so much for this fabulous feedback, it really means the world to us to have such loyal customers. Thanks Sharon

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very quick delivery, beautiful products will definitely use again 👍

4 de abril de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Hi there, great to hear! thank you so much for your support. Thanks Sharon

Valorada con 5 estrellas sobre 5

High quality, well made book looking secret box!

I use these pretend books as a place where "fairies" drop off treats when my young granddaughters deserve a treat for positive behaviours and they absolutely love them. Very well made, robust and look great in the home.

4 de abril de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Hi Teresa, What a wonderful idea, we love how you are making use of that gorgeous book, thanks for letting us know. Thanks Sharon

Valorada con 5 estrellas sobre 5

Tea time treats

The swift delivery from ordering. Well packed and everything as it should be .

4 de abril de 2025
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Thank you so much Carol, great to hear! Look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

5 Star Goodies,5 Star Service.

This is an exceptional company supplying top quality products and good old fashioned 5 star personal service.

10 de abril de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Hi Andrew, Thank you so much for your wonderful review, your support means the world to us! Look forward to seeing you again soon. Thanks Sharon

Valorada con 2 estrellas sobre 5

I have made an order but made a mistake…

I have made an order but made a mistake with the delivery and billing address. It does not let you cancel or contact anyone, which Is a bit annoying. As it was for Eid gift and this cannot be rectified by looks of it. I live 110 miles away from where it would have got delivered. Noone answers the phone and emails you have to give it 2 working days but in that time the order will get dispatched. What a shame little things like this cannot be rectified by a simple cancel order option. This has stressed me out.

29 de marzo de 2025
Opinión espontánea
Logotipo de Ringtons Ltd

Respuesta de Ringtons Ltd

Good morning Shajn, very sorry that this has caused any distress for you, never our intention at all. I can see that our lovely customer care team are dealing with your emails and have sent delivery options to you. The team always welcome any queries and are always happy to help resolve issues either by phone, emails or reviews, all within our working hours Monday - Friday 8.30 - 5pm.

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