I needed to find a new broadband supplier (to go full fibre) and specifically wanted it to be as cheap as possible without compromising quality. After lots of research and contacting big supplier... Ver más
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Consulta las opiniones de los clientes
I had a really positive experience with John at Rise.co.uk. He provided excellent customer service from start to finish, taking the time to answer every question I had in a clear and straightforward... Ver más
Today I was attended by the charming operator Nick, his help has been really valuable because he solved my request very quickly and effectively, along with the fact that he speaks perfect Spanish and... Ver más
Just changed our Internet supplier to Rise and so far it has been smooth running. From filling out the forms to actual connection everything has been very easy and the connection extremely fast. I rec... Ver más
Ha contestado el 23% de las opiniones negativas
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All very good
All very good from first contact... installation team where excellent keep it up👍
Very efficient and helpful operator
Very efficient and helpful operator. Mike helped me get a plan sorted faster and easier than I could online.
Great service from Liam and all done…
Great service from Liam and all done through WhatsApp. Got a upgraded router as it will cover the Sq/feet needed.
Really good service.
Quick and easy
Mike Harrison was very helpful in explaining the plans and available options, taking the time to go through everything clearly. I’ve now booked my connection with Rise and hope the service lives up to the smooth experience of the booking process.
Great service no fuss simple transfer
Callum listened and understood what I wanted for my broadband. Helped me get an amazing deal and then processed everything for me which took 5mins. Very happy so far now just waiting for the router and connection.
Mike Harrison I spoke to on the phone…
Mike Harrison I spoke to on the phone lovely man who explained everything and made me switch broadband, service was top quality didn’t need to be on the phone too long.. great service 5/5*
Good communication
Good communication. All things done quickly with Callum.
Staff were really warm and friendly
Staff were really warm and friendly, offering a great price and customer experiance.
Contract Amendment
Got help to amend my contract from Jamie Y, he was very professional and helpful. I did make the changes within the 14 day cooling-off period so please be aware that this is the easiest time to cancel or amend your contract or to cancel altogether.
I think the guy I spoke to was called…
I think the guy I spoke to was called Graham he had a scouse accent and that in its self made the phone call brilliant who doesn't love Liverpool
Thankyou Graham ♥️
Rang up this morning to tell them I was…
Rang up this morning to tell them I was moving home and spoke to a gentleman named cain he was very happy and helpfull very well spoken too
Mike Harrison was a very knowledgeable…
Mike Harrison was a very knowledgeable and pleasant service advisor and made the whole process very simple
Great talking to Chris about changing…
Great talking to Chris about changing to Rise. Very helpful covering everything and making it simple to understand.
The City Fibre installers were…fantastic
The City Fibre installers were fantastic. The talked me though every step of the process and asked me what my preferences where for installation. Great customer service.
Outstanding Service and Honest Advice
I had a really positive experience with John at Rise.co.uk. He provided excellent customer service from start to finish, taking the time to answer every question I had in a clear and straightforward way. He broke everything down so it was easy to understand, without any pressure or confusion.
What stood out most was his honesty and transparency — I felt like I was getting genuine advice rather than a sales pitch. Overall, I’m very satisfied with the service and would definitely recommend John to anyone looking for reliable and helpful support.
Professional service
Very tidy, very quick and waited until everything was working before leaving. A very professional job
Good experience all round
Good experience all round, painless and easy. Josh answered all my questions and actioned everything very quickly. Being able to speak with a human is the most important thing and Josh was a very nice helpful chap. Its all good.
Very helpful and committed agent
Very helpful and committed agent, I was about to leave if it weren't for him.
Agent name: JAMIE Y
Everything was explained quickly…
Everything was explained both quickly and efficiently by Mike. Sighed up in less than 15 minutes with a free installation date that suited me. Great service. All at an outstanding monthly price even with extra discount for the first year.
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