toob Opiniones 9500

Respuesta de toob

Hace 3 horas

Thanks Ron, that’s fantastic to read – brilliant to hear you’re enjoying excellent speeds, great value and a smooth start with toob. No mid‑contract price rises here, just superb service you can rely on.

Rana

Respuesta de toob

Hace 4 horas

Fantastic to hear, Angela! Brilliant to know your toob connection has been superbly reliable and that our updates keep you in the loop – that’s a 5‑star experience we love to deliver.

Rana

Respuesta de toob

Hace 4 horas

Thanks for sharing your feedback, Simon. We’re sorry for the disruption you’ve had.

As part of troubleshooting, we ask for our toob router to be plugged in because we’re unable to fully diagnose or confirm faults when third‑party equipment is in use. Connecting our router directly lets us see accurate line data and helps us determine whether the issue is on the network or elsewhere. Without that step, we’re limited in what we can test and fix.

We’re sorry if this wasn’t clearly explained at the time, or if the interaction felt frustrating, that’s not the experience we want for our customers.

We'd like to fix any issues you have so please give us a call when it suits you. We’re open until 8pm on weekdays, and we’re also available on weekends, so we can work around your availability and support you properly.

Lola

Respuesta de toob

Hace 5 horas

Thanks Paul — brilliant to hear the friendly team smashed the install and the connection’s been ace ever since. If you’re recommending to friends, you can use toob.co.uk/refer.

Rana

Respuesta de toob

Actualizada hace 7 horas

Fantastic to hear you’re enjoying stable broadband at a great price. Brilliant value like this is exactly what toob is all about.

Rana

Respuesta de toob

Hace 10 horas

Brilliant to hear you’re enjoying very good, fast Wi‑Fi, that’s exactly what toob is all about. Thanks for the fantastic feedback, 5 stars!

Rana

Respuesta de toob

Hace 10 horas

Great to hear you got through to a real person quickly and felt reassured from the start. Brilliant to know the installation was efficient and tidy too, and we’re always here if you need us.

Rana

Respuesta de toob

Hace 10 horas

That’s fantastic to hear, especially that the setup was so easy and connected straight away, brilliant work by the team. Great to know toob handled everything with your previous provider and delivered excellent value too, a superb 5‑star experience.

Rana

Respuesta de toob

Hace 10 horas

Thanks for sharing your feedback, Mr Holmes. We’re glad the value’s been great. We appreciate your feedback, so if there is anything we can help with, please contact us and we will look into it, as we’re always looking for ways to turn a 4‑star experience into a 5‑star one.

Rana

Respuesta de toob

Hace 10 horas

Great to hear it was all good and delivered fast. Excellent service and 5‑star experience with toob.

Rana

Respuesta de toob

Hace 10 horas

Fantastic to hear you’ve had no issues and that the install was carried out professionally and cleanly. Brilliant, 5‑star service from the team, with everything explained clearly for you and your partner.

Rana

Respuesta de toob

Hace 10 horas

Thanks Akin, great to hear the installation was excellent and you’re enjoying fantastic broadband speeds. That’s exactly the fast, reliable toob experience we aim to deliver.

Rana

Respuesta de toob

Hace 10 horas

Thanks Michele, it’s great to hear you’ve had no real issues and find toob good value compared to other providers. We appreciate your feedback and are always looking for ways to turn a 4‑star experience into a 5‑star one, so if there’s any way we can improve, we’d love to hear it.

Rana

Respuesta de toob

Hace 10 horas

Thanks Julie, it’s fantastic to hear you can easily speak to helpful humans when you need support. Brilliant service like that is exactly what toob is all about, and we’re always here if you need us.

Rana

Respuesta de toob

Hace 10 horas

Thanks Stephen, great to hear you’re mostly enjoying having your internet back, though those brief dropouts aren’t ideal. We’d like to look into the hiccups, so please contact us.

Rana

Respuesta de toob

Hace 10 horas

That’s fantastic to hear. A full year of fault‑free service with awesome customer support really is a breath of fresh air, and we’re delighted toob has delivered where others didn’t.

Rana