Ordered a Minnion Dhr II MaxTerra DD , was exactly as described , fantastic value, far better price than any competitor....by at least £30! Great ! Postage however was much slower than the 48hrs opin... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ordered a Minnion Dhr II MaxTerra DD , was exactly as described , fantastic value, far better price than any competitor....by at least £30! Great ! Postage however was much slower than the 48hrs opin... Ver más
La empresa ha respondido
I contacted the RM Cycles about an ex-demo bike and they were prompt and clear in all comms. I was able to change the crankset no problem, and without easily being able to call (at work!) I was able t... Ver más
La empresa ha respondido
Really happy with the service from RM Cycles. The service was great, communication was good, and the bike arrived packaged really well and in perfect condition. You can tell they take care when prepar... Ver más
La empresa ha respondido
Great value on ex-display bike. Staff all very helpful and knowledgeable. Bike delivered in 2 days from order, extremely well packed and all spare parts sent.
La empresa ha respondido
Escrito por la empresa
The independent, family-run cycle shop in Tenterden, Kent
Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.
Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.
At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.
We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.
Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!
We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!
Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.
You can meet our owner and see a tour of the store here.
Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.
3A Leigh Green Industrial Estate, TN30 7DE, Tenterden, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My old 2019 Cannondale Synapse frame developed a crack in the down tube. As I love the Synapse geometry I wanted another frame and fork set. Did the usual online search and found exactly what I wanted on RM Cycles, with £300 off the RRP. The purchase procedure was seamless and my frame arrived in less than 5 working days. I was kept up to date throughout the shipping process and my frame arrived well protected and with no damage to the exterior packaging. Everything I needed for cable routing etc was included. I highly recommend this retailer.

Respuesta de RM Cycles
Fantastic price for my brand new Argon 18 subito,e bike, Way overdue on delivery time, but not shops fault.
Mike who I dealt with was great, and was helpful througout my purchase, would strongly recommend .

Respuesta de RM Cycles
Great product, price and service. Happy customer.

Respuesta de RM Cycles
Easy to use website and simple ordering process.
Communication was first class and everything happened as RM said it would. My new bike had been set up as much as possible with just wheels and handlebar for me to install. It was then extremely well packaged and arrived in perfect condition. The courier used was also excellent. I exchanged a couple of follow up emails and they were professional, friendly and supportive. Everything you could want from a bike shop!

Respuesta de RM Cycles

Respuesta de RM Cycles
Good communication and great knowledge of what they were selling.
Refund on postage as agreed,safe and secure transaction of the final payment.
The bike was delivered on time and in excellent condition with all parts present and correct.

Respuesta de RM Cycles
Bought a Giant Defy Advanced Pro from these guys, and got it shipped to Notts. Couldn’t be happier with the service - they chatted to me about the bike on the phone, gave me an awesome deal, and it arrived in 2 days really nicely protected and set up tubeless ready and everything. Would 100% recommend them - and will likely get my wife’s next bike from them too.

Respuesta de RM Cycles
Service and products are brilliant. Can't fault that. Only thing knocking it down a star is delivery. When buying, it stated that there was approx 2 day bike build time and then another 2 -3 day delivery. It arrived much earlier than this, so I wouldnt trust that. Just phone up and make sure

Respuesta de RM Cycles
Fast despatch, good communication throughout, well packaged and exactly as described

Respuesta de RM Cycles
Brilliant to be honest, made the purchase run very smoothly.
If I had to pick … albeit the smallish of issues the delivery came sooner than was suggested so a bit of last minute planning was required to accept delivery.
But that’s certainly not a grumble great company great service and delivery to south of Manchester. Highly recommend

Respuesta de RM Cycles
Good coms fast delivery
Great discount on enve
Sorted missing components without fuss will use again

Respuesta de RM Cycles
Great services, store answered all my questions before ordering online, and bike was built and dispatched quicker than noted on order. Highly recommended!

Respuesta de RM Cycles
Knowledgeable staff, quick turnaround from cycletowork voucher acceptance to delivery, unbelievable bike. The staff even upgraded the brakes free of charge.... one absolutely fantastic shop!
Kev (Intense tracer expert 279 Blue)

Respuesta de RM Cycles
Very helpful assistant answered all my questions prior to my order.
Order arrived promptly, well packaged in perfect condition. I would thoroughly recommend them to someone looking for great price, service and support.

Respuesta de RM Cycles
What a great team. Real enthusiasts who went above and beyond my expectations.
I initially called on Saturday (20th June) at 8.15am with a view to travelling to view and hopefully purchase a Giant Defy Advanced Pro 1 that they had for a great price.
I thought it was too much to ask for a bike to be set-up and pdi'd on the same day. I was wrong! Over the phone Big Tom asked me to take some measurements from my current bike and he then went off to check suitability And confirmed the size that they had was good for me and yes they could do everything if I could get there.
From the moment me and my wife entered the store I realised we had come to a special place. Such a warm welcome from Callum offering hot drinks while we waited for Big Tom who was at lunch. Little Tom started a bike fit before Big Tom took over. Tweaks were made the stem length was changed all the time observing and checking my setup.
So much advice about shoes, cleats cycle computers with no pressure to buy.
A run down on how everything worked and advice for the future for my new bike followed as Big Tom completed the pdi.
We left RM cycles feeling the 5 hour round trip was 200% worth it.
Totally different to main dealer experiences.
If you want a 5* experience my advice would be to contact RM Cycles.
Thank you RM Cycle team you are brilliant.

Respuesta de RM Cycles

Respuesta de RM Cycles
Ordered giant trance 2. Had 60% off. Built and arrived in less than 1 week. Everything was made up well and in full working order. Would definitely recommend and use again.

Respuesta de RM Cycles
Good advice, well priced, very quick delivery.
The bike was well set up with sealant in the tyres. The cabling was neat at the handlebars (unlike some I've seen).
Recommended.

Respuesta de RM Cycles
Easy purchase and fast delivery. Also this is the cheapest that I could get in the country.

Respuesta de RM Cycles
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.