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RM Cycles Opiniones 275

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was... Ver más

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Valorada con 5 estrellas sobre 5

First time using RM cycles. Having seen the bike I was looking for a competitive price I rang the store to confirm it was in stock and confirmed the correct size for my build from very helpful staff.... Ver más

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Valorada con 5 estrellas sobre 5

Had ordered e bike online which was delivered as promised 2 very minor issues which were resolved instantly with one phone call to staff at r m cycles

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Valorada con 5 estrellas sobre 5

RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off... Ver más

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Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de reparación de bicicletas
  3. Tienda de bicicletas usadas

Acerca de RM Cycles

Escrito por la empresa

Shop front banner

Welcome to RM Cycles

Your Local Bike Shop Online

The independent, family-run cycle shop in Tenterden, Kent

Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.

Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.

Our Philosophy

Come for the Price – Stay for the service

At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.

We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.

Bike display

Shop with Confidence

Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!

We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!

Workshop main image

Independent. Passionate. Trusted.

Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.

You can meet our owner and see a tour of the store here.

Workshop & Servicing

Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.

Workshop card image

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

275 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service

Fast delivery, great bike at a bargain price, took it for its first spin today and very happy with it!

18 de abril de 2026
Valorada con 5 estrellas sobre 5

Great prices

Great prices, quick service and great communication

17 de abril de 2026
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Respuesta de RM Cycles

Hi lex, sweet simple to the point! thansk very much! Nice bike!, we love new bike day and you be happy to see a snap of you on it in action @rmcycles! Ride safe

Valorada con 5 estrellas sobre 5

Gloves are very good quality and…

Gloves are very good quality and excellent fit i would recommend RM Cycles i have had always great service from them.

16 de abril de 2026
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Respuesta de RM Cycles

Thanks for taking the time to post a review Steven. Good to 'see' you again, our tag line is find us for the price come back for the service, so many thanks for coming back.

Valorada con 4 estrellas sobre 5

Great bargain and super fast delivery

Great bargain and super fast delivery. Though the part could have been boxed, hey ho, that’s OEM parts for you!

4 de abril de 2026
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Respuesta de RM Cycles

H keith, thanks for taking the time to post a review and making a specific comment. The packaging aspect of our OEM ranges is something we do think about regularly. We try to balance cost with recycling and protection whilst being shipped. So your comments are useful when we next review our approach to this aspect of our OEM range

Valorada con 5 estrellas sobre 5

Good communication

Good communication, delivered promptly, and put together very well, many thanks

13 de abril de 2026
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Respuesta de RM Cycles

Hi Paul, thanks for taking the time to post a review, lovely bike! We can't be there for new bike day,sadly, but we'd love to see a picture of you in action @rmcycles on instagram.

Valorada con 5 estrellas sobre 5

A great end to end service

I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was causing the payment failure. I also had a few further questions regarding the bike following purchase, all of these questions were promptly answered.
The delivery of the bike was free and the bike was very well packed and protected against courier handling.

9 de abril de 2026
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Respuesta de RM Cycles

Hi Neil, thanks for taking the time to post a review, we genuinely prefer to talk to customers before we sell a bike so it was fortuitous that you had to call, from our perspective. Enjoy the bike and stay safe!

Valorada con 5 estrellas sobre 5

Bike was a great price and delivered…

Bike was a great price and delivered quick. Packaging was superb with manageable self assembly. When I phoned with a couple of questions about the bike, they were friendly and helpful. I'm very pleased all round.

8 de abril de 2026
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Respuesta de RM Cycles

Hi Steve, thanks for taking the time to post a review. Much appreciated. We love new bike day and wish we could be there to see it. Feel free to drop a picture of your new bike on instagram @rmcycles Have fun!

Valorada con 5 estrellas sobre 5

Excellent value

Excellent value and quick delivery

30 de marzo de 2026
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Respuesta de RM Cycles

Thanks form taking the time to post a review David, quite a few us in the shop have those bars, rudwe not to at that price!

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Website. Great Communication. Brilliant MTB. Fast Delivery with regular updates. Probably the best online Cycle Store in the UK. Wonderful Service from initial purchase to delivery. Perfect - Thank You.

6 de abril de 2026
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Respuesta de RM Cycles

Hi John, what a lovely review! Thank you for taking the time and effort to pasot it, we really do appreciate it. Happy Riding!

Valorada con 5 estrellas sobre 5

Giant E + 2 2021

Had ordered e bike online which was delivered as promised 2 very minor issues which were resolved instantly with one phone call to staff at r m cycles

10 de abril de 2026
Opinión espontánea
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Respuesta de RM Cycles

Hi David, it was good to talk with you on the ohine and thanks for calling to resolve those niggles and get you on the road. Thanks for taking the time to post a review

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish, can't fault the service, expertise and speedy delivery. 5 stars for sure

12 de abril de 2026
Opinión espontánea
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Respuesta de RM Cycles

Hi Stuart, thanks for taking the time to post a review and hope to see you soon!

Valorada con 5 estrellas sobre 5

First time using RM cycles

First time using RM cycles. Having seen the bike I was looking for a competitive price I rang the store to confirm it was in stock and confirmed the correct size for my build from very helpful staff. I ordered the bike on line and received it 3 working days later with free delivery. The bike was expertly packed, just had to mount the bars and front wheel. The electronic gears needed no correction, tyres were at correct pressure and all torque settings correct. All in all a really good purchasing experience. Well done.

4 de abril de 2026
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Respuesta de RM Cycles

Hi Phil, it's alwasy nice to hear when everything has gone smoothly from start to finish, so thanks for taking the time to post such a thorough review, Happy riding!

Valorada con 5 estrellas sobre 5

RM Cycles were a pleasure to deal with

RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off whom were really helpful. They even held my order for me until I got the flag lifted on my credit card. I was also on holiday when I ordered it and RM helpfully delayed dispatching the bike until the day I returned. Delivery was quick and the bike was easy to get ready for the road. There was also a really nice handwritten cover note from one of the RM guys too which was a really nice personal touch. I'd definitely recommend RM Cycle.

27 de marzo de 2026
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Respuesta de RM Cycles

Hi Stuart, thanks for taking the time to post such a full review, Glad you're now on the road, stay safe!

Valorada con 5 estrellas sobre 5

Great price

Great price , retailer also phoned to confirm delivery. Website order form not the easiest to populate using mac ( you need to use Chrome )

3 de abril de 2026
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Respuesta de RM Cycles

Hi Kevin, thanks so much for tkaing the time to post a review and flagging the mac issue. We'll take that up with our ecommerce supplier. Ride Safe!

Valorada con 5 estrellas sobre 5

Excellent customer advice and a very…

Excellent customer advice and a very accommodating company and team

22 de marzo de 2026
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Respuesta de RM Cycles

Thanks for taking the time to post a review, We do genuinely prefer to talk to customers anmd part of that is ensuring that they get exactly what they need and want. Happy Riding!

Valorada con 5 estrellas sobre 5

Visited for the first time today staff…

Visited for the first time today staff were excellent and great range of bikes and gear would highly recommend will be returning

10 de abril de 2026
Opinión espontánea
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Respuesta de RM Cycles

Hi Franky, it was great to see you in the shop. even though we were really busy! See you soon!

Valorada con 5 estrellas sobre 5

Excellent priced fans good stock of the…

Excellent priced fans good stock of the bits its harder to find . Fast post well packed , brilliant thanks 🤩

25 de marzo de 2026
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Respuesta de RM Cycles

Hi Andy, thanks for posting a review, I have to admit we were very pleased to be able to offer that part at that price!

Valorada con 2 estrellas sobre 5

Not so good

Not so good as I haven't received the vouchers, as I haven't had post for a week. Obviously not your fault, but maybe use a different delivery service or r vouchers

1 de abril de 2026
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Respuesta de RM Cycles

Hi Caroline. I think there may have been a mis-understanding somewhere here. We don' send out physical/ Paper gift vouchers. The gidt voucher is actually the code that is on your e-receipt that was automatically emailed to when when the order was porcessed. I have re-sent the email with the code on it. THis can be redeemed onbline or in the shop, all you need is the code. Please do call if you have any more questions.

Valorada con 5 estrellas sobre 5

Great service

Great service. Bike was well packaged and easy to assemble,sent via courier with delivery updates and time slot.
Recommend.

23 de marzo de 2026
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Respuesta de RM Cycles

Hi Chris, thanks for taking the time and effort to post a review, the best bit is yet to come, actually riding your bike!

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