I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was causing the payment failure. I also had a few further questions regarding the bike following purchase, all of these questions were promptly answered.
The delivery of the bike was free and the bike was very well packed and protected against courier handling.

Bike was a great price and delivered quick. Packaging was superb with manageable self assembly. When I phoned with a couple of questions about the bike, they were friendly and helpful. I'm very pleased all round.

Excellent value and quick delivery

Excellent Website. Great Communication. Brilliant MTB. Fast Delivery with regular updates. Probably the best online Cycle Store in the UK. Wonderful Service from initial purchase to delivery. Perfect - Thank You.

Had ordered e bike online which was delivered as promised 2 very minor issues which were resolved instantly with one phone call to staff at r m cycles

Excellent from start to finish, can't fault the service, expertise and speedy delivery. 5 stars for sure

First time using RM cycles. Having seen the bike I was looking for a competitive price I rang the store to confirm it was in stock and confirmed the correct size for my build from very helpful staff. I ordered the bike on line and received it 3 working days later with free delivery. The bike was expertly packed, just had to mount the bars and front wheel. The electronic gears needed no correction, tyres were at correct pressure and all torque settings correct. All in all a really good purchasing experience. Well done.

RM Cycles were a pleasure to deal with. I bought my bike over the web at a great price. But due to the fraud protection from my credit card company I had to speak to several of the guys at RM, all off whom were really helpful. They even held my order for me until I got the flag lifted on my credit card. I was also on holiday when I ordered it and RM helpfully delayed dispatching the bike until the day I returned. Delivery was quick and the bike was easy to get ready for the road. There was also a really nice handwritten cover note from one of the RM guys too which was a really nice personal touch. I'd definitely recommend RM Cycle.

Great price , retailer also phoned to confirm delivery. Website order form not the easiest to populate using mac ( you need to use Chrome )

Excellent customer advice and a very accommodating company and team

Visited for the first time today staff were excellent and great range of bikes and gear would highly recommend will be returning

Excellent priced fans good stock of the bits its harder to find . Fast post well packed , brilliant thanks 🤩

Not so good as I haven't received the vouchers, as I haven't had post for a week. Obviously not your fault, but maybe use a different delivery service or r vouchers

Great service. Bike was well packaged and easy to assemble,sent via courier with delivery updates and time slot.
Recommend.

Great savings, quick and easy to order and speedy delivery

Great prices, great service and all came within 3 days

Great price, delivered on time

Perfect from start to finish. Thanks.

Bike delivered and well packaged when received at the house. Never bought from Rm before and would have no issue doing so again. Well done lads.

Bike arrived very quickly and was packaged well. Brakes were well set up. Only minor niggle was that gears needed adjustment. Rear mech B screw was too far in and cable tension in both mechs was too high even with ajdusters fully slackened.