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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t buy Rob Parkers stone stripper. It doesn’t work and should be withdrawn from sale. I purchased this product from Stoneworld, Oxfordshire. It cost £57 for a small bottle!! I am awaiting a refund.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do not buy Rob Parker’s Conclear concrete remover - it does not remove the dried on concrete . I followed the instructions completely , not allowing the product to dry out and it did absolutely no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had huge brown stains on my Indian sandstone slabs - burnt them I think with neat cement whilst pointing !! - tried various products - no joy !! - then discovered Rob Parkers Rust stain remover- exp... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I bought this product to remove cement stains on my Indian Sandstone patio. I applied the product and followed full instructions, covering the slabs to make sure they didn’t dry out on a warm day. The... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos químicos domésticos
  2. también en la categoría
  3. Proveedor de productos de limpieza

Escrito por la empresa

Our Rob Parker's Best products have been designed with over 20 years of experience and expertise, to help you care for and maintain your natural stone and keep it looking fantastic for years to come. We also have products to help you tackle common issues such as rust on your stone, algae, cement spillages and more. These products have been scientifically developed with chemists to ensure you achieve the best results for your paving and surfaces. Whether you are looking for a patio sealer or cleaner, rust remover or stone stripper for your paving, and lots more, we will have products to suit your requirements.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

174 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 80% de las opiniones negativas

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1,7

Todas las opiniones

(174)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic product and great service it…

Fantastic product and great service it does what it says on the tin 👍👍👍

3 de agosto de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for your 5 star review of Rob Parkers Best Conclear. We are glad you agree that this is a fantastic product. Enjoy the summer now you've sorted the patio out!

Valorada con 5 estrellas sobre 5

good product

good product , good delivery

18 de julio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Hi Gary. Thank you for your 5 star review! We are delighted that you agree that our ConClear is a great product! Used correctly you can expect great results every time!

Valorada con 2 estrellas sobre 5

Conclear…

Bought the conclear due to cement staining on Indian sandstone.Found it frustrating the guides online and on the back of the product are vague. Used originally as per instructions but didn’t really remove any of the staining. After a second phonecall to the office (as the first girl I spoke to couldn’t really care less what I was phoning about) I spoke to Rob who advised to use undiluted. At first it worked really well with no signs of the dreaded rust which it can cause and the patio looked great, 3 days later the patio is now full of rust. Nowhere on the instructions does it say how when rust is likely to come through. I’m surprised that there are no help videos online at the website or some kind of better real life examples. The cost of the conclear I would say is reasonable but the delivery charge not so much. Not very happy with the experience/cost of using the product or the level of help and guidance. Now facing a cost of £170 to buy the rust remover! Use with extreme caution!

14 de julio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for your feedback. We can only apologise if you feel we have not provided the best advice possible. We aim to give full advice on our website and we are always available on the phone or email. We will review our guidelines in view of your comments

Valorada con 5 estrellas sobre 5

Amazing product

Amazing product! It worked better than other chemicals that I tried, and paid loads for...

9 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Conclear is an amazing product

Conclear is an amazing product, highly recommended for Indian sandstone cement removal

8 de julio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for your 5 star review. We are delighted that you are impressed with our Rob Parkers Best ConcClear.

Valorada con 1 estrellas sobre 5

The conclear product didn’t work

The conclear product didn’t work for the dried cement that was left on the patio. Used neat and followed the instructions but barely touched it. Disappointed. Now going to have to buy an alternative.

3 de julio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for your feedback. We are disappointed you have not succeeded with this product which has been specifically formulated to dissolve cement residue, and is widely acclaimed as being excellent. Please call our office for further guidance to achieve good results.

Valorada con 2 estrellas sobre 5

Unfortunately the product has not been…

Unfortunately the product has not been successful in removing the concrete wash

1 de julio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

We are disappointed to hear you have not been successful with our product. We invite you to contact us directly for further guidance in using our product if you would like to

Valorada con 5 estrellas sobre 5

Magic

Arrived in really good time. Stuff is like magic. Sorted our patio out in no time

20 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for the 5 star review. Enjoy your patio this summer!

Valorada con 1 estrellas sobre 5

AVOID ON INDIAN SANDSTONE

I bought this product to remove cement stains on my Indian Sandstone patio. I applied the product and followed full instructions, covering the slabs to make sure they didn’t dry out on a warm day. The minute I started washing the product off after 45 minutes, it turned my Indian Sandstone white, almost like a giant bleach stain. After speaking directly to Rob Parker, he advised its most LIKELY salt being drawn to the surface and he advised me to apply more product which has done nothing to revolve the issue. This has caused significant staining to my 18 month old patio and I am not satisfied nor is this complaint resolved. I’ll be seeking further guidance from Rob when the office opens next week.

12 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for your feedback. We are disappointed you have not had good results with our product.
Your results are not typical of our experience with ConClear, which is an excellent and safe product to use on Sandstone. We have passed your photos to our scientist and await his report. We will be contacting you as soon as we have further information for you.

Valorada con 5 estrellas sobre 5

Great product

Great product does what it says,following a review on here I followed the advice and wet the area sprayed conclear on neat covered in plastic and left on for 2-3 hours then power washed it away works wonders maybe have to go over it with a diluted mix as well removed dried Mortar from patio really well !!!
Very good customer service too 👍

11 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Product was what it said on the can

Product was what it said on the can , did everything it should and better

10 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for your 5 star review of Rob Parker's Rust Remover. We are delighted that it exceeded your expectations.

Valorada con 5 estrellas sobre 5

Excellent product and very happy with…

Excellent product and very happy with the service

10 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thank you for your 5 star endorsement of our Rob Parker's Best Patio Cleaner. Enjoy your patio this summer

Valorada con 5 estrellas sobre 5

Stained our grey natural sandstone with…

Stained our grey natural sandstone with cement remover and they turned yellow. This product after only using twice has completely restored them back to the original colour! Highly recommend!!!!

9 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Great news and thanks for the 5 star review! We are delighted that you have been able to restore your grey sandstone to the original colour with Rob Parker's Best Rust Remover.

Valorada con 1 estrellas sobre 5

Product delivered to wrong address

Product delivered to wrong address
Still waiting
Ask again next week

9 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

We are sorry you are disappointed with our service. As you are aware we have discovered that the courier delivered your product to the wrong address. As soon as this was discovered we have acted to rectify the situation for you and have dispatched a replacement product, which should be with you tomorrow. A tracking code will be emailed to you this morning for you to track the parcel.

Valorada con 4 estrellas sobre 5

Requires patience for results

Staff gave helpful responses to queries. The product does not give the instant response of other products and requires patience. The coping is adjacent to plants so product had to be applied with a brush - it wore down two. Initial response not great but a big thunderstorm a week later made an impact and improved things a lot. Plants survived with no problems. Some areas may yet need a second coat. Only niggle is cost of transport added almost a third to the price. It was speedy but would be prepared to wait a bit longer for cheaper carriage.

9 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Thanks for the feedback. We appreciate your review.

Valorada con 3 estrellas sobre 5

Initially the product helped to remove the stains, but results didn’t last

Initially the product helped to remove rust stains (caused by brick acid used by ignorant builder) from grey sandstone patio and I was very happy. However, after few days a very dark lines appeared on the contours of where rust stains were. Also after a week or so, large stains of rust reappeared again on the originally most affected stones.
I give it 3 stars as it sort of worked but results didn’t last.
Any advice from the team on what to do next?

9 de junio de 2020
Opinión espontánea
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Respuesta de Robparkersbest

Hi Anastasiya, thanks for your feedback. Unfortunately sometimes this happens. Your grey sandstone has iron deposits naturally embedded within it. The use of brick acid has caused a reaction that has released these deposits, and rain and moisture has brought them to the surface. Rob Parkers Best Rust Remover removed the initial stains, but unfortunately the stone has not yet stabilised. Rob Parkers Best Rust Remover can be reapplied as often as is required until the problem resolves and the stone stabilises. This is a natural phenomenon and some grey sandstones have more iron within them than others. If you would like further advice please call us on 01844 279274.

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