Had a problem with the frame on my polarised glasses Rock bros sent me new glasses within a week Brilliant customer service Glasses are comfortable to wear with helmet and the interchangeable le... Ver más
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Consulta las opiniones de los clientes
Ordered glasses for my son. Had an issue with an arm, contacted customer services and hey presto! Within 2 days a replacement pair was provided. What a pleasantly easy experience. Thank you.
Ordered a lightweight summer long-sleeve cycling jersey. Quality good but beware, sizing comes up small. I’m a medium-large, tall/thin, so normally order a large (e.g. Helly Hansen) but the RockBros... Ver más
Service was good but unfortunately product not so. Purchased an out front mount that attached to handlebar bracket to resolve a slipping garmin mount. However, spacers were too long to be used and una... Ver más
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Información sobre la empresa
Escrito por la empresa
ROCKBROS: Enhancing Every Ride with Quality, Comfort, and Affordability. At ROCKBROS, we are driven by a passion for cycling and a mission to make high-quality gear accessible to all. Founded by cyclists for cyclists, we design products that meet the needs of every rider—from casual commuters to dedicated athletes. Our gear is built with superior durability, unmatched comfort, and innovative designs, ensuring every journey is enjoyable and worry-free. With a commitment to affordability, we offer top-notch products at prices that won't break the bank, along with exclusive member benefits. Every piece of ROCKBROS gear undergoes rigorous testing and meticulous refinement, blending functionality with style to elevate your cycling experience. Whether you're conquering mountain trails or navigating city streets, trust ROCKBROS to deliver gear that performs at the highest standards. Join a community of riders who value quality, transparency, and a shared love for the sport. Discover the freedom of the ride with ROCKBROS—crafted for adventure seekers and everyday explorers alike.
Información de contacto
Goethestr. 11e, 15234, Frankfurt , Alemania
- service@rockbrossport.co.uk
- rockbrossport.co.uk
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Great kids helmets with the faceguard
Great kids helmets with the faceguard. Also, excellent customer service too! We have bought 2 helmets now from RockBros Sport and they have been really good. We had to have a switch of colour with one as my daughter didnt like the one we chose for her for Christmas - the customer service team were really quick to reply and helpful. I have recommended this helmets to others.
Ordered a pair of Bluetooth cycling…
Ordered a pair of Bluetooth cycling glasses, arrived with no charger cable, emailed the company who don't reply for at least 24 hours eventually got sent a cable, which was the wrong one again emailed and again waited for a reply, asked for photo evidence, why would I lie, said they would send me the correct cable, it's been over 6 weeks since I ordered and still no cable
This is the second review I've done about this situation and they asked me to take the first one down I refused and now they have stopped responding to the emails

Respuesta de Rockbrossport
First class product
Very good products, does exactly what I needed.
Very good service.
Unfit accessory, no response for return.
I ordered a bike bell which arrived but has a ridiculously small mounting diameter (impossible for most bikes). I requested a return and haven't heard since.

Respuesta de Rockbrossport
Not good for deep rims
I bought this for my road bike(s) which have 30mm tyres fitted. Whilst the bike does stand securely the issue is that the inside edge of the stands (which makes contact with the wheel) does not have any soft material installed and so will eventually scratch the deep rims on the wheel. I think that this product was designed to clamp the tyre and not the rim of the wheel so not much use for road bikes.
Saddle water bottle mount
This low rating for the saddle mounted water bottle cage is based on design only. All other aspects of the product were good but the design should never have gone to production. It's only passible to clamp it on with the seat positioned relatively central or rearward. If your bikefitted saddle position is aft (as in my case) then there is no seat rail available to clamp on to at all and not even a bodge is an option.

Respuesta de Rockbrossport
This company must be a scam
This company must be a scam, do not trust!
I purchased a bike rack online from their website which said was in stock in the UK & I would expect a 5 day delivery. 3 weeks later - no confirmation email on purchase, money taken on day of purchase, no responses to my numerous emails asking when I will receive the product!!!
Totally disappointed to have been scammed!

Respuesta de Rockbrossport
I didn't think the balaclava was very…
I didn't think the balaclava was very good quality. It squashes the underneath part of your eyes. I bought it because I needed to protect my face from the sun following treatment. It says it's spf 50 but I wasn't convinced. It's nylon and made in China. Feels cheap and the eyeholes aren't well designed. Would not recommend.

Respuesta de Rockbrossport
I needed a small
I needed a small, lightweight handlebar bag to carry all my bike kit for a Hebridean Way bike trip and this is perfect as it fits neatly on the front handlebars in between all the levers and headlight. It is easy to access and has plenty of room for essential bike repair kit . My friends also got one each and they have been very pleased with theirs too.
Handlebar plug - sync now works!
I bought ROCKBROS R0 Smart Bike Handlebar Plug & Rear Light. Unfortunately, initially one of the handlebar plugs didn't sync to the other handlebar plug and rear light. However, I contacted Rockbrossport and they sent out two replacement handlebar plugs and now everything works and is in sync. They were easy to install and look great. Thank you.
Product quality and value looks great…
Product quality and value looks great on the unwrap but paniers need testing in ernest. Delivery good. Very satisfide.
Nothing delivered
Nothing delivered
Text saying estimated delivery 25 April and still waiting
Sent an email asking them to check delivery with their courier and if missing arrange a replacement.
No answer but had a cheek to ask me for a revire

Respuesta de Rockbrossport
Very pleased with quality and size…
Very pleased with quality size everything
Described correctly and
Delivered when stated
Great product good price
Value for money
The saddle is great
The saddle is great. Very comfortable and as a new rider I was able to go at least three times further than before without getting sore. I like the handle on the back for lifting the bike. The delivery time was quite long I was quoted 5-7 days but it took about 11 days. There was a bank holiday to contend with but the delay seemed to be on the originator end as it took days to even start the journey from China to the uk. Once in this country it only took 2 days to get to me.
Oakley Competition
Easy website, quick delivery, great product, I’ve been using ‘Overpriced Oakley’ for years yes they’re great but when you can have RockBros for a fraction of the cost it’s a no brainer, definitely would buy more from them.
Very good value Sold Secure Gold…
Very good value Sold Secure Gold folding lock. Easy to use with a carrier that fits easily on my bike rack.
Quick delivery.
Childs helmet was great quality and a…
Childs helmet was great quality and a brilliant gift for my grandson
Good choice of products
Good choice of products. Good value. Website is easy to use.
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