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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Popped into Rockshop Hornby Christchurch and was looked after by Victor, who really knew his stuff and helped me choose the best options for what I needed. I spent a decent chunk of money but felt tot... Ver más

Valorada con 5 estrellas sobre 5

I contacted Diane at the Lower Hutt Rockshop to get advice about purchasing an electronic drum kit to learn on. I'd done my research and settled on a Roland kit but was torn between the TD-07 or wheth... Ver más

Valorada con 5 estrellas sobre 5

The whole Napier team are so helpful. Dave especially was great with the kids, helping inspire a love of music, while also making it accessible. So cool that they could explore and learn. Really ap... Ver más

Valorada con 5 estrellas sobre 5

We visited the Whangarei store today to be greeted by Adam and Grayson who were very helpful with our guitar we needed strings and other services we are very happy with their customer service. Highly... Ver más

Información sobre la empresa

  1. Tienda de instrumentos musicales
  2. Servicio de alquiler de instrumentos musicales
  3. Tienda de hobbies
  4. Tienda de música

Sobre Rockshop NZ

Escrito por la empresa

rockshop

Far and away the biggest chain of it’s kind in New Zealand with – currently - 29 stores nationwide and growing, the Rockshop Group continues to expand both the number and size of its outlets and roster of the world’s best brands of Musical instruments and Equipment.


Need advice on what equipment is right for you? Looking for something you don't see on our website? Need technical assistance with a recent purchase from us?

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(3855)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

ROCK ON ROCK SHOP…

The team at the Hamilton Rock Shop were very helpful,friendly. They went above and beyond to make sure I was happy. As I had to travel from Te Kuiti to pick up my sons Christmas present,they made sure everything was ready. Overall,a great experience,and I'm sure,I will be back for more purchases

20 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Impeccable service, always!

Have had nothing but good experiences buying from Rockshop. Always quick deliveries, customer service is absolutely impeccable. This is how you build loyalty with customers, and Rockshop has mine.

20 de febrero de 2024
Valorada con 1 estrellas sobre 5

Worst experience at Rockshop Wellington

Bout a year or so Ago Worst experience at Rockshop Wellington, had to fight for a refund,)when the whole thing could have been sorted out the first time.i was very poorly informed,staff are very lazy and are to busy In there own little world,very rude I indeed & lucky to get 1 star..Would not recommend to anyone.(native instruments 49 keyboard)

18 de marzo de 2023
Opinión espontánea
Logotipo de Rockshop NZ

Respuesta de Rockshop NZ

Hi Clay, thanks for your feedback, we appreciate you letting us know. We'd love to get more information on this, as it occurred some time ago. If you would like to share more with us to help us, we'd love to hear it. You can also review our returns policy here: https://www.rockshop.co.nz/returns and help us identify how we can improve.

Valorada con 5 estrellas sobre 5

Very fast

Very fast, ordered online, I had an issue with product I had received (didn't work) within 2 emails an exchange was sorted. When I went into rotorua rockshop to exchange the product the staff were friendly and very helpful and had me sorted and on my way home in no time.

25 de febrero de 2024
Valorada con 5 estrellas sobre 5

The option of being able to choose what…

The option of being able to choose what I wanted when I walked into the Henderson branch. Service was outstanding. Had many brands to choose from and no pressure was put on me when I made my decision of the instrument I wanted. Can not thank you enough.(P.S,hubby loves his 50th present👌)

29 de diciembre de 2023
Valorada con 4 estrellas sobre 5

They didn’t have the keyboard we wanted…

They didn’t have the keyboard we wanted in stock and offered floor model
Wasn’t really wanting that, but took it when they offered $80.00 discount only because my son knew I was going to the shop to purchase keyboard
I didn’t tell him it was out of the window
The staff were friendly, and helpful
Got everything packed into the box nicely and it looked great

21 de febrero de 2024
Valorada con 5 estrellas sobre 5

Rockshop K road…

I bought a second hand guitar from trade me for my son and one of the pickups wasn't working. I took it to the guitar department of the Rockshop K Rd and they were truly amazing. We are so grateful they fixed it in one day It wasn't expensive and it's sounding awesome. Highly recommend taking guitars here to be fixed. The staff are really friendly and absolutely lovely. Thanks Adam!

22 de febrero de 2024
Opinión espontánea

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