Still waiting and waiting for a reply to my emails. Glitzy promotions to an " elite" player but still no basic customer service. Really poor. Now rejecting incoming emails to support team.....I wo... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I am no longer receiving any responses via chat or email. Messages are being read but completely ignored. This lack of communication after confirming my withdrawal is extremely c... Ver más
Thought I’d give this casino ago. After depositing quite bit I managed to build a balance on the slots which was great fun! Currently 27 hours from submitting a withdrawal. Still pending.. will keep u... Ver más
La empresa ha respondido
Fique longe deste casino e super spin. Tento encerrar conta por vicio do jogo ha 2 meses após enviar documentos para encerrar a conta nao fecham. Ladroes Além disso pedi para me bloquear a conta e d... Ver más
La empresa ha respondido
2,5
Malo
36 opiniones
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great casino best games highly…
Great casino best games highly recommend for fun and great customer service
4 de marzo de 2026
Opinión espontánea
Respuesta de Rollyspin
Hi there,
Thank you for the wonderful review! ⭐ We’re really happy to hear that you’re enjoying the games and that our customer service made a positive impression. Your recommendation means a lot to us.
We hope you continue having a great time, and if you ever need any help, our team is always here for you.
Rolly Spin
Best casino where i played
Best casino where i played! Very nice communication with chat! fast withdrawal 24h! For 1 month win 5k £ and all withdrawal without any problems pay!
23 de febrero de 2026
Opinión espontánea
Respuesta de Rollyspin
Thank you for your great review! 🌟 We’re happy you enjoyed our fast withdrawals, smooth payments, and friendly support. Congrats on your amazing wins - and we wish you even more luck ahead! 🍀
Whatever you do do not deposit you will…
Whatever you do do not deposit you will not get paid out if you win there live chats lies to you and sends you around in circles. Nothing to do with id or anything like that they just won't pay you out. So far over four weeks it was been checked by the game providers I've been priority ten times it's been processed 6 times it ls been send but there was an issue which was resolved apparently it'll be in in 72 hours now apparently it's back at the beginning and been checked by the game providers and everyone else I've spoke to in the last three weeks was lying Emily William jack were young on live chat according to Anna on live chat I've got all the screen shots (it's is the 24th of Feb now still money a month later) new update 3rd of march still not paid out coming up to six weeks now I'm still on priority and still been checked by game providers which I was told in live chat four weeks ago was done but it's still been checked according to their customer service is a joke site full of lyers. Still waiting still been checked by providers. Ended up wasting the money for the fun of it these will never pay you out don't deposit is my honest advice. 16/03/26
24 de enero de 2026
Opinión espontánea
Respuesta de Rollyspin
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how stressful delays can be.
After reviewing your case, we can confirm that your withdrawal was not denied or rejected, but temporarily delayed due to technical and verification-related checks, which are required by both payment providers and game suppliers. These procedures are mandatory and applied equally to all players to ensure secure and compliant transactions.
At no point was there any intention to mislead. Different agents may provide updates based on the latest system status, which can sometimes change during processing, leading to confusion - we sincerely apologize for this.
Your case remains under active review, and we are committed to resolving it as quickly as possible. If any additional documentation or clarification is required, our team will contact you directly.
We appreciate your patience and thank you for bringing this to our attention.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.