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Ron Smith & Co Ltd. Opiniones 814

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent servi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely helpful and knowledgeable sales staff. Equipment arrived beautifully packaged and on time. Will definitely go to them again when we need to renew any more tools. Heartily recommend

La empresa ha respondido

Información sobre la empresa

  1. Tienda de podadoras de césped
  2. Vivero
  3. Tienda de insumos para paisajismo
  4. Servicio de reparación de podadoras de césped
  5. Servicio de reparación de maquinaria
  6. Tienda de máquinas

Escrito por la empresa

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

814 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great individual service

So far very pleased with the complete process, from initial enquiry to survey, ordering, product delivery and set up.

All done within a few days of initial contract. Very impressed.

4 de noviembre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your excellent feedback, Tiffany! We're delighted to hear everything went smoothly from enquiry to delivery and setup. It’s great to know you were impressed with the whole process — we really appreciate your kind words!

Valorada con 5 estrellas sobre 5

Excellent service order a chainsaw…

Excellent service order a chainsaw arrived as expected ahead of time

27 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your review! We’re delighted your new chainsaw arrived ahead of schedule and that you were happy with the service.

Valorada con 5 estrellas sobre 5

Very good information and service - but...

Clear information about the machinery, on the telephone and when to expect delivery - which was actually a day earlier than the expected day. So Ron Smith seems a very good firm. However, Fed Ex was disappointing: we couldn't actually track the delivery in real time on line, delivery was made on a showery day, and the package left outside, not under cover, so it became wet. It seems that the FedEx driver didn't bother to come up the steps to ring the front door bell, so we didn't know that machine had arrived and couldn't put it under cover.

23 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your detailed feedback, Richard! We’re very glad to hear you were happy with the information and service provided by our team, and that your order arrived even earlier than expected. We’re sorry to hear about your experience with FedEx and the way the parcel was left — we’ll pass this on to them to help improve future deliveries. We really appreciate you bringing this to our attention and for your kind words about Ron Smith & Co.

Valorada con 5 estrellas sobre 5

the stilh hedgetrimmer was delivered…

the stilh hedgetrimmer was delivered very quickly. the only problem was i didnt get confirmation after the order went through. Following day i had confirmation from the carrier Fed-Ex to say when it would be delivered.

21 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your feedback! We're glad your STIHL hedge trimmer arrived quickly. We’re sorry you didn’t receive an order confirmation straight away — we’ll look into this to make sure it doesn’t happen again. We appreciate you letting us know and hope you’re enjoying your new trimmer!

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. First class service. Could you just send me an invoice please.
Invoice received. Thank you

15 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your kind words! We’re glad you were happy with our service. An invoice has now been sent to your email. If you don’t see it, please check your spam/junk folder just in case.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The product ordered arrived in very good time and in perfect condition.

13 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your lovely feedback! We're delighted your order arrived quickly and in perfect condition.

Valorada con 5 estrellas sobre 5

Great deal

Ordered battery chainsaw with free chain and sharpening tool for an excellent price.
Delivered in super quick time.

15 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your great feedback, Shaun! We're glad you were pleased with the value and speedy delivery of your battery chainsaw bundle.

Valorada con 5 estrellas sobre 5

Swift delivery

8 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your review! We're glad you were happy with the speedy delivery.

Valorada con 5 estrellas sobre 5

Stihl product…

The order was processed and arrived very quickly. It was well packaged and arrived with no damage.

3 de octubre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your review, William! We're glad your order arrived quickly and in perfect condition.

Valorada con 5 estrellas sobre 5

Efficient

reasonable price. quick despatch.

26 de septiembre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your review! We’re glad you were happy with the price and quick dispatch.

Valorada con 5 estrellas sobre 5

Dave Morgan

Good price, quick delivery, good experience.

25 de septiembre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your review, David! We’re glad you were happy with the price, quick delivery, and overall experience.

Valorada con 5 estrellas sobre 5

I found the staff member I spoke to…

I found the staff member I spoke to extremely helpful and informative.

16 de septiembre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thanks for your review, Paul. I found the staff member I spoke to extremely helpful and informative.

Valorada con 5 estrellas sobre 5

Good responsive customer service

Buying and delivery were straightforward. When we discovered we had purchased spare wheels unnecessarily, they responded quickly and without fuss. Companies prove themselves when things go wrong and Ron Smith definitely stepped up to the mark.

8 de septiembre de 2025
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Respuesta de Ron Smith & Co Ltd.

Thanks for your review, Sharon. We’re glad you found ordering and delivery straightforward, and we really appreciate your kind words about our customer service. It’s great to know our team could resolve the spare wheels issue quickly and without fuss — we always aim to step up when something doesn’t go as planned.

Valorada con 1 estrellas sobre 5

Items wasn’t ready to click and collect

Items wasn’t ready to click and collect
.
Men seemed vague
Then they decided to help and one was BRILLIENT at them helping me

1 de septiembre de 2025
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Respuesta de Ron Smith & Co Ltd.

We're disappointed to read your review.

We’re sorry your order wasn’t quite ready when you arrived. As mentioned during checkout, we always contact customers once their order is prepared for collection, usually within 24 hours (Monday–Friday). On this occasion, you came in before receiving that confirmation, which caused some initial confusion.

It’s great to hear our team could sort everything out for you in store.

Valorada con 5 estrellas sobre 5

Top contender

Communication excellent, delivery efficient and wide range of products to choose from.. from a returning customer

27 de agosto de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you!

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