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Ron Smith & Co Ltd. Opiniones 815

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Allet Liberty 30 lawnmower Quick and easy to order and competitively priced too. The delivery service was first class delivering the mower on at the time when stated in email correspondence. I've... Ver más

Valorada con 5 estrellas sobre 5

My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to replace my Stihl robot mowers with Husqvarna. Anthony from Ron Smiths came out to advise and installed a new 430V Nero. It is so much better than the old machine. It was an excellent servi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de podadoras de césped
  2. Vivero
  3. Tienda de insumos para paisajismo
  4. Servicio de reparación de podadoras de césped
  5. Servicio de reparación de maquinaria
  6. Tienda de máquinas

Escrito por la empresa

We’re proud to have been crowned Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards in December. Welcome to Ron Smith & Co., a name that has become synonymous with excellence in garden and estate machinery since our establishment in 1967. Founded by the visionary Ron Smith, our company has grown from a humble beginning into a leading specialist, dedicated to providing top-quality garden and estate machinery to both domestic and professional end-users. Our journey is one of passion, innovation, and commitment to the community we serve. Starting in 1967, Ron Smith envisioned a company that not only supplied the best in garden machinery but also supported its customers with exceptional repair, servicing, and an extensive spare parts department. Over the decades, we’ve grown significantly, yet our core values and dedication to quality have remained unchanged. This enduring commitment to excellence is a testament to Ron’s vision and has been meticulously preserved and built upon by his son, Mark, who runs the business today. Our product range includes a wide variety of garden and estate machinery suited for every need and task. From lawnmowers and leaf blowers to more specialised equipment like robotic mowers, we’re proud to be the main dealer for all the top brands in the industry. Our commitment to quality ensures that each product we sell stands up to the demands of both domestic gardens and professional estates. Sales: Explore our extensive range of machinery in our Worcester and Hereford showrooms or browse our selection online at www.ronsmith.co.uk for delivery across Great Britain. Repairs and Service: Our expert team provides comprehensive repair and servicing options, ensuring your equipment remains in peak condition. Spare Parts: With an extensive spare parts department, we make it easy to find the right components for your machinery. Robotic Mower Specialists: Our dedicated robotic mower team is at the forefront of automated garden care, offering cutting-edge solutions for effortless lawn maintenance. At Ron Smith & Co., we believe in more than just selling products; we’re dedicated to providing solutions that enhance the beauty and productivity of your gardens and estates. Our experienced team is always ready to offer expert advice, tailored recommendations, and exceptional after-sales support. As we continue to grow and evolve, our mission remains the same: to serve our customers with integrity, quality, and a commitment to excellence. Whether you’re shopping in our showrooms or online, we’re here to ensure you receive the best possible experience. Join us on this journey, and let Ron Smith & Co. be your partner in achieving beautiful and thriving outdoor spaces.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

815 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very fast delivery

Very fast delivery. Got it for my husband and he is happy with it.

6 de marzo de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for your review, Susan.

Valorada con 5 estrellas sobre 5

Rapid attention to my order and the way…

Rapid attention to my order and the way it was dealt with. A message was sent when a problem arose and was dealt with most satisfactorily.

My machine was set up, ready to work, well packaged and delivered, and was kept up to date with all that was happening.

They also had a good price and that matters too.

12 de marzo de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Mike.

Valorada con 5 estrellas sobre 5

Good service

Good price and quick delivery.

5 de marzo de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you.

Valorada con 1 estrellas sobre 5

Took my money, nothing in stock

I ordered a garden chainsaw and extension kit. I had to call two weeks later to find out they didn't have any in stock. They were happy to take my money though.

Edit: asked for more info. See #90931. There was no indication at the time of sale that one item was out of stock. There were no updates via email or any other channel. I had to call up to see what was going on to be told the item may come into stock some time next week.

19 de febrero de 2025
Opinión espontánea
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Respuesta de Ron Smith & Co Ltd.

Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing it to our attention.

The pruner was showing as out of stock at the time of your order, as reflected in your order confirmation. However, we regret that we did not provide a timely update regarding the estimated restock date and that you had to contact us for an update.

Like most online retailers, payment is taken at the point of purchase, but we understand the frustration caused by the delay in communication. As soon as you requested a refund, it was processed the same day.

We appreciate your patience and will review our processes to ensure better communication in the future.

Valorada con 5 estrellas sobre 5

What a pleasure to visit Ron Smiths

What a pleasure to visit Ron Smiths. I dropped off an automower for service and picked up a new chain for my saw. Efficient, friendly, knowledgeable staff who obviously enjoy their work! Service excellent, prices reasonable. A real example of how to run a customer focused business!

14 de febrero de 2025
Opinión espontánea
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Respuesta de Ron Smith & Co Ltd.

Thank you, Simon! We really appreciate you taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

Knowledgeable seller

Quick response. Good chat on the phone, and they even gave me extra info about maintenance of my purchase (chainsaw, in this case).

6 de febrero de 2025
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Respuesta de Ron Smith & Co Ltd.

Thank you, Ben.

Valorada con 5 estrellas sobre 5

Fantastic phone assistance

Fantastic phone assistance, expert advice & full product knowledge. I cannot fault the service & the product purchased.

4 de febrero de 2025
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Respuesta de Ron Smith & Co Ltd.

Thanks, Glenn.

Valorada con 5 estrellas sobre 5

Dealing with Ron Smith.

Dealing with Ron Smith was very reassuring. did everything they said they would, best prices, delivered on the day they said they would, on time. very informative when the ride on mower was delivered. exceptional value. would always trust them in the future.

29 de enero de 2025
Opinión espontánea
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Respuesta de Ron Smith & Co Ltd.

Thank you for taking the time to leave us a review, Keith, we greatly appreciate it.

Valorada con 5 estrellas sobre 5

Excellent service

Site easy to navigate. Found the item I required quickly. Easy ordering. Excellent service.

16 de diciembre de 2024
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Respuesta de Ron Smith & Co Ltd.

Thank you, Sheila.

Valorada con 5 estrellas sobre 5

Kids lawnmower

Easy to order and super fast delivery, great product , my grandson absolutely loves his toy lawnmower

26 de noviembre de 2024
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Respuesta de Ron Smith & Co Ltd.

Thank you for your review, Susan.

Valorada con 5 estrellas sobre 5

Stihl chainsaw

Excellent communication, satisfactory delivery and a quality product. All very satisfactory.

19 de noviembre de 2024
Opinión espontánea
Logotipo de Ron Smith & Co Ltd.

Respuesta de Ron Smith & Co Ltd.

Thank you.

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