Roomia Self Storage  Opiniones 1330

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense. F... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... Ver más

Valorada con 5 estrellas sobre 5

I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento de automóviles
  3. Tienda de insumos para mudanzas
  4. Tienda de suministros para empaquetado
  5. Depósito de vehículos recreativos
  6. Planta de almacenamiento

Sobre Roomia Self Storage

Escrito por la empresa

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Escrito por la empresa

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Yes it was good but the team members…

Yes it was good but the team members should be more helpful then they are to the new customers.
Thank you

31 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you for your feedback. This is not the experience we want for our customers. We would really value the opportunity to learn more. If you’re open to it, please reach out to us at hello@roomia.com.au

Valorada con 5 estrellas sobre 5

I found it very clean & easy to access

I found it very clean & easy to access. Sarah was very helpful & I will gladly recommend to friends.

31 de marzo de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you for the kind words. Sarah will really appreciate the mention. Glad you found everything clean and easy, and we appreciate the recommendation.

Valorada con 5 estrellas sobre 5

My experience with Deb from Roomia St…

My experience with Deb from Roomia St Mary's was by far the best customer service experience I have had in years. Not only was Deb extremely friendly and easy to deal with, she was incredibly knowledgeable about all of the options available and was able to help me pick the right storage solution for my needs. She also told me about the van they offer as an option for people to move in their items. I could not fault this customer service, it was above and beyond.

27 de marzo de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Wow—thank you for such a thoughtful review! Deb will be absolutely thrilled to hear this. We’re so glad she could help find the right solution and make everything feel easy along the way. And yes, the move-in van is one of our favourite ways to help 😊

Valorada con 4 estrellas sobre 5

Extremely friendly staff

Extremely friendly staff, and explained all aspects succinctly.
Easy access to facility.

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much for your kind words! We’re glad the team made everything clear and easy from the start. Friendly faces and simple storage is what we’re all about 😊

Valorada con 5 estrellas sobre 5

Staff knowledge

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Appreciate the feedback! Great to hear the team’s knowledge made a difference. We’re here to make storage feel straightforward and stress-free.

Valorada con 5 estrellas sobre 5

Good facilities with caring and helpful staff

Staff were very friendly and respectful and showed a sensitive understanding of my needs. Facilities were clean and organised.

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

This means a lot, thank you. We know storage often comes at important moments, so we’re really glad the team could support you with care and understanding.

Valorada con 5 estrellas sobre 5

Friendly

Friendly. Easy to operate. Very clean place and secure.
Thanks

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Simple, clean and secure, just how it should be! Thanks for choosing Roomia 😊

Valorada con 5 estrellas sobre 5

Easy,great service,explained everything…

Easy,great service,explained everything and shown around facility.Would definitely recommend.Very clean storage and lovely staff.

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you! We’re so glad everything was clearly explained and the team looked after you. And yes, we do love a clean facility!

Valorada con 4 estrellas sobre 5

MISTER

Storage place very good good security for storage as well location of roomia convenient as well

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks for the review! Great to hear you felt confident in the security and location, both super important when choosing storage.

Valorada con 5 estrellas sobre 5

When my storage was arranged it was…

When my storage was arranged it was done over the phone because of work . I dealt with dee she was fantastic. All her information and help even with name's of removelists.
When I went in to be shown around she knew who I was instantly .
Great service.
Thankyou

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you for sharing this! Dee will love the shoutout. We’re so glad she could make everything easy over the phone and in person.

Valorada con 5 estrellas sobre 5

Excellent customer service

Scott was very helpful when I made a phone enquiry and then when I went to the facility to show me my unit and how to access it.
I also used the app help people as I had issues (completely my own fault) in downloading the app, they were extremely helpful as well.

Really great customer service all round

30 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much! We’ll pass this on to Scott and the team. Glad we could help every step of the way. 😊

Valorada con 5 estrellas sobre 5

Clean and easy to use facilities

Clean and easy to use facilities! Deb was great with getting an initial tour on move in and ending our lease once we moved out! Thanks

29 de marzo de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Appreciate the feedback! Deb will be so pleased to hear this. We’re glad everything was smooth from move-in to move-out.

Valorada con 5 estrellas sobre 5

We had an amazing experience with…

We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find the perfect solution for our organisation. Not only were they the most affordable option, but also by far the most helpful. We couldn’t recommend them more highly!

27 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Wow, thank you! This is exactly what we aim for: listening, helping and finding the right fit. So glad we could support you and your organisation.

Valorada con 5 estrellas sobre 5

The staff were patient

The staff were patient, understanding, friendly and extremely helpful in meeting my needs.

27 de marzo de 2026
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thank you, that’s lovely to hear. We’re really glad the team could support you with patience and care - exactly what we’re here for.

Valorada con 5 estrellas sobre 5

Flexible, Clean and Well-Maintained

Flexible, thorough, quick and thoughtful service from staff at all times. Clean and well-maintained facilities.

21 de marzo de 2026
Opinión espontánea
Logotipo de Roomia Self Storage

Respuesta de Roomia Self Storage

Thanks so much! Flexible, thoughtful service and a clean facility is exactly what we aim for. Great to hear it’s been your experience.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más