Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense. F... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... Ver más
I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me wit... Ver más
La empresa ha respondido
The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalación de autoalmacenamiento
- Planta de almacenamiento de automóviles
- Tienda de insumos para mudanzas
- Tienda de suministros para empaquetado
- Depósito de vehículos recreativos
- Planta de almacenamiento
Sobre Roomia Self Storage
Escrito por la empresa
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Escrito por la empresa
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Información de contacto
265-267 Halifax Street, ADELAIDE, SA 5000, Australia
- hello@roomia.com.au
- roomia.com.au
4,9
Excelente
1 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Yes it was good but the team members…
Yes it was good but the team members should be more helpful then they are to the new customers.
Thank you
31 de marzo de 2026
Respuesta de Roomia Self Storage
Thank you for your feedback. This is not the experience we want for our customers. We would really value the opportunity to learn more. If you’re open to it, please reach out to us at hello@roomia.com.au
I found it very clean & easy to access
I found it very clean & easy to access. Sarah was very helpful & I will gladly recommend to friends.
31 de marzo de 2026
Opinión espontánea
Respuesta de Roomia Self Storage
Thank you for the kind words. Sarah will really appreciate the mention. Glad you found everything clean and easy, and we appreciate the recommendation.
My experience with Deb from Roomia St…
My experience with Deb from Roomia St Mary's was by far the best customer service experience I have had in years. Not only was Deb extremely friendly and easy to deal with, she was incredibly knowledgeable about all of the options available and was able to help me pick the right storage solution for my needs. She also told me about the van they offer as an option for people to move in their items. I could not fault this customer service, it was above and beyond.
27 de marzo de 2026
Opinión espontánea
Respuesta de Roomia Self Storage
Wow—thank you for such a thoughtful review! Deb will be absolutely thrilled to hear this. We’re so glad she could help find the right solution and make everything feel easy along the way. And yes, the move-in van is one of our favourite ways to help 😊
Extremely friendly staff
Extremely friendly staff, and explained all aspects succinctly.
Easy access to facility.
30 de marzo de 2026
Respuesta de Roomia Self Storage
Thanks so much for your kind words! We’re glad the team made everything clear and easy from the start. Friendly faces and simple storage is what we’re all about 😊
Staff knowledge
30 de marzo de 2026
Respuesta de Roomia Self Storage
Appreciate the feedback! Great to hear the team’s knowledge made a difference. We’re here to make storage feel straightforward and stress-free.
Easy access to the storage site and…
Easy access to the storage site and very professional service.
30 de marzo de 2026
Respuesta de Roomia Self Storage
Thanks for sharing! Glad we could help make things simple for you.
Good facilities with caring and helpful staff
Staff were very friendly and respectful and showed a sensitive understanding of my needs. Facilities were clean and organised.
30 de marzo de 2026
Respuesta de Roomia Self Storage
This means a lot, thank you. We know storage often comes at important moments, so we’re really glad the team could support you with care and understanding.
Respuesta de Roomia Self Storage
Simple, clean and secure, just how it should be! Thanks for choosing Roomia 😊
Great easy to use service that friendly…
Great easy to use service that friendly and professional.
30 de marzo de 2026
Respuesta de Roomia Self Storage
Thanks so much! Easy and friendly is our goal every time. Glad you had a great experience with us.
simple and easy and contactless
30 de marzo de 2026
Respuesta de Roomia Self Storage
Love to hear it! Thanks for your feedback.
Easy,great service,explained everything…
Easy,great service,explained everything and shown around facility.Would definitely recommend.Very clean storage and lovely staff.
30 de marzo de 2026
Respuesta de Roomia Self Storage
Thank you! We’re so glad everything was clearly explained and the team looked after you. And yes, we do love a clean facility!
MISTER
Storage place very good good security for storage as well location of roomia convenient as well
30 de marzo de 2026
Respuesta de Roomia Self Storage
Thanks for the review! Great to hear you felt confident in the security and location, both super important when choosing storage.
When my storage was arranged it was…
When my storage was arranged it was done over the phone because of work . I dealt with dee she was fantastic. All her information and help even with name's of removelists.
When I went in to be shown around she knew who I was instantly .
Great service.
Thankyou
30 de marzo de 2026
Respuesta de Roomia Self Storage
Thank you for sharing this! Dee will love the shoutout. We’re so glad she could make everything easy over the phone and in person.
Excellent customer service
Scott was very helpful when I made a phone enquiry and then when I went to the facility to show me my unit and how to access it.
I also used the app help people as I had issues (completely my own fault) in downloading the app, they were extremely helpful as well.
Really great customer service all round
30 de marzo de 2026
Respuesta de Roomia Self Storage
Thanks so much! We’ll pass this on to Scott and the team. Glad we could help every step of the way. 😊
Clean and easy to use facilities
Clean and easy to use facilities! Deb was great with getting an initial tour on move in and ending our lease once we moved out! Thanks
29 de marzo de 2026
Opinión espontánea
Respuesta de Roomia Self Storage
Appreciate the feedback! Deb will be so pleased to hear this. We’re glad everything was smooth from move-in to move-out.
We had an amazing experience with…
We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find the perfect solution for our organisation. Not only were they the most affordable option, but also by far the most helpful. We couldn’t recommend them more highly!
27 de marzo de 2026
Respuesta de Roomia Self Storage
Wow, thank you! This is exactly what we aim for: listening, helping and finding the right fit. So glad we could support you and your organisation.
It was easy to sort out payment and…
It was easy to sort out payment and sign up/ cancelling
27 de marzo de 2026
Respuesta de Roomia Self Storage
Thanks for sharing! We’re glad the process was easy from start to finish, that’s how storage should feel.
The staff were patient
The staff were patient, understanding, friendly and extremely helpful in meeting my needs.
27 de marzo de 2026
Respuesta de Roomia Self Storage
Thank you, that’s lovely to hear. We’re really glad the team could support you with patience and care - exactly what we’re here for.
staff and customer service
27 de marzo de 2026
Respuesta de Roomia Self Storage
Thanks for the feedback! Great to hear the team delivered on both. 😊
Flexible, Clean and Well-Maintained
Flexible, thorough, quick and thoughtful service from staff at all times. Clean and well-maintained facilities.
21 de marzo de 2026
Opinión espontánea
Respuesta de Roomia Self Storage
Thanks so much! Flexible, thoughtful service and a clean facility is exactly what we aim for. Great to hear it’s been your experience.
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