Roomia Self Storage  Opiniones 1330

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense. F... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... Ver más

Valorada con 5 estrellas sobre 5

I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento de automóviles
  3. Tienda de insumos para mudanzas
  4. Tienda de suministros para empaquetado
  5. Depósito de vehículos recreativos
  6. Planta de almacenamiento

Sobre Roomia Self Storage

Escrito por la empresa

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Escrito por la empresa

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Storage facility is good

Storage facility is good, but it had couple of break-ins, that was bit shocking. Security should be improved.

Also pricing is bit high compared to other storage facilities.

Courtesy Van is only available at the time of moving into the storage, not after move in if you want to bring additional stuff for storage, this is bit disappointing.

1 de abril de 2026
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Respuesta de Roomia Self Storage

Thanks for your feedback, we really appreciate you taking the time to share it.

Security is something we take very seriously. We’ve recently strengthened this further at Truganina with advanced AI cameras and reinforced perimeter measures to give customers even greater peace of mind.

Great point on the move-in van too. We include it for move-in to help make that first step easier, and it is available for future use for a small fee so we can keep it accessible for as many customers as possible.

If you’d like to chat further, reach out to roomia.com.au. Thanks again for choosing Roomia.

Valorada con 5 estrellas sobre 5

Excellent service

Natasha was great and very helpful. Excellent service

4 de abril de 2026
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Respuesta de Roomia Self Storage

Thank you so much! We’ll pass this on to Natasha, she’ll love the shoutout. Glad you had a great experience 😊

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, wonderful staff and ease of use.

31 de marzo de 2026
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Respuesta de Roomia Self Storage

Thank you for the kind words. Great to hear the team made things easy and enjoyable for you.

Valorada con 5 estrellas sobre 5

Easy to book online

Easy to book online, quick process. When i went in for rhe first time Josh was great showing me the app and how to use it.

2 de abril de 2026
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Respuesta de Roomia Self Storage

Thanks for sharing. Great to hear the booking was quick and that Josh made getting set up on the app nice and easy.

Valorada con 5 estrellas sobre 5

Staff were friendly and honest

Staff were friendly and honest
Getting set up was quick and easy
Storage room was clan and easy to get access to

30 de marzo de 2026
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Respuesta de Roomia Self Storage

Appreciate the feedback. Friendly, honest service and an easy set-up makes all the difference. Glad everything went smoothly for you.

Valorada con 5 estrellas sobre 5

The storage space is great at st Mary’s.

The storage space is great at st Mary’s. The customer service team is amazing. They help out with everything. All queries are answered. Especially the mobile app is very helpful and easy to use. I am so impressed. The use of the van is very helpful to bring in all of our storage goods and the trolley is very easy to manoeuvre. Very neat place. The name roomia is really apt to the storage. Very happy with everything. I am recommending to all my family and friends to use Roomia in the event of storage. Thanks so much to the team at St Mary’s and at Minchinbury.

30 de marzo de 2026
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Respuesta de Roomia Self Storage

Thank you for such a thoughtful review. It is great to hear everything from the app to the van and team support made things easier for you. We really appreciate the recommendation and will pass this on to the St Mary’s and Minchinbury teams.

Valorada con 5 estrellas sobre 5

They couldn’t have helped me more

They couldn’t have helped me more. The staff and removalist (Dean Thomas) were amazing. Thank you so much for all you did for us. I lost my husband 2 months ago and couldn’t have done it all on my own

2 de abril de 2026
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Respuesta de Roomia Self Storage

Thank you for sharing this with us. We are so sorry for your loss. It means a lot to hear the team could support you during such a difficult time.

Valorada con 5 estrellas sobre 5

Very kind and supportive team members…

Very kind and supportive team members helping setting up from Natasha and Lynette. Extremely easy process.

2 de abril de 2026
Opinión espontánea
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Respuesta de Roomia Self Storage

Thank you for the kind words. Natasha and Lynette will really appreciate this. Glad the set-up felt simple and well supported.

Valorada con 5 estrellas sobre 5

Always excellent customer service

Always excellent customer service. Greatly appreciate Leanne and all that she does.

2 de abril de 2026
Opinión espontánea
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Respuesta de Roomia Self Storage

Thank you for your continued support. We will pass this on to Leanne, she will really appreciate it.

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service, easy to use app, friendly staff, good that we can access our unit at any time.

30 de marzo de 2026
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Respuesta de Roomia Self Storage

Thanks for sharing. Glad the app and access made things convenient and the team made it a positive experience.

Valorada con 5 estrellas sobre 5

Thank you Sarah for being very friendly…

Thank you Sarah for being very friendly and looking after my belongings in storage . I will recommend you to anyone that required storage in the future . The storage facility was always clean and tidy . My only suggestion is the trolleys would be better if they had brakes , they can run away when being loaded .
John

2 de abril de 2026
Opinión espontánea
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Respuesta de Roomia Self Storage

Thank you John, we really appreciate the recommendation. Sarah will be so pleased to hear this. And thank you for the feedback on the trolleys, that is helpful and something we will take on board.

Valorada con 5 estrellas sobre 5

Absolutely great communication and very…

Absolutely great communication and very helpful with every step along the way would 100% recommend them!

30 de marzo de 2026
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Respuesta de Roomia Self Storage

Thank you so much. Great to hear you felt supported throughout and we really appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, very clean units accessible 24/7. Really good price.

18 de marzo de 2026
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Respuesta de Roomia Self Storage

Thanks for the feedback. Glad you found the team helpful and the space clean, with access that suits your needs.

Valorada con 5 estrellas sobre 5

Love the girls at Minchinbury Site!

The girls at Michinbury Storage are fantastic - fresh breath of air!
Sarah has been helpful since my 1st day and continues to make my experience an easy way! Definitely recommend this site & massive shoutout to the girls on all their customer service cause it’s rare these days

21 de marzo de 2026
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Respuesta de Roomia Self Storage

Thank you for such a great shoutout. The Minchinbury team will love this. Really glad they have made your experience such a positive one.

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