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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

PC ordered just before bank holiday and received well packaged just after bank holiday, excellent service. PC connected to smart hub and synced to old windows 10 PC and within 30minutes was up and ru... Ver más

Valorada con 5 estrellas sobre 5

Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have bought two PCs from RootRefurb over the last few months. The machines are doing fine and the descriptions matches what arrived. Delivery was prompt. Minor niggles with both such as a dented... Ver más

Valorada con 2 estrellas sobre 5

Sadly the PC I ordered was faulty. Initially it booted up and I loaded my personal files. On rebooting it failed to boot up. I reported it and sent it back with no difficulty ( plus points here).... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ordenadores y accesorios

Escrito por la empresa

Root Refurb is a trusted UK-based company specialising in high-quality refurbished IT products. We offer a wide range of devices, including refurbished laptops, desktop PCs, TFT monitors, all-in-one systems, and essential accessories. Each product is carefully tested, cleaned, and certified to deliver reliable performance at a fraction of the cost of new equipment. Our mission is to provide affordable tech solutions for individuals, businesses, and organisations across the UK while supporting sustainability through the reuse of IT equipment. By choosing Root Refurb, customers not only save money but also contribute to reducing electronic waste and protecting the environment. We pride ourselves on offering refurbished laptops UK buyers can trust—ideal for home, office, education, or gaming. Our refurbished desktop PCs and refurbished monitors are hand-picked to ensure excellent condition and long-term use. With competitive pricing, fast UK delivery, and responsive customer service, Root Refurb stands out as a reliable source for refurbished electronics. Whether you’re upgrading your office with bulk IT equipment or simply looking for a dependable laptop, Root Refurb provides the perfect balance of performance, quality, and value. Shop with confidence and experience the benefits of affordable, sustainable technology.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant service from Rootrefurb.

PC ordered just before bank holiday and received well packaged just after bank holiday, excellent service.
PC connected to smart hub and synced to old windows 10 PC and within 30minutes was up and running with all important files downloaded.

1 de mayo de 2026
Valorada con 5 estrellas sobre 5

PC was in great condition

PC was in great condition, packed very securely and delivered next day.

18 de marzo de 2026
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Respuesta de Rootrefurb

Thanks for your great feedback! 😊
We’re really glad to hear your PC arrived in excellent condition, securely packed, and delivered quickly.

Enjoy your purchase, and we hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Fast efficient processing and expectations exceeded

Fast efficient processing of the order. Item as discussed, probably better condition than expected. Really can't fault.

14 de marzo de 2026
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Respuesta de Rootrefurb

Thank you for your fantastic feedback! 😊
We’re delighted to hear everything met—and even exceeded—your expectations.

Appreciate your support, and we hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Bought a refurbished mini PC to replace…

Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setup was easy and it works like a charm with zero issues. Will definitely be looking to use them again next time I need an upgrade

9 de marzo de 2026
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Respuesta de Rootrefurb

Thank you for the amazing review! 😊
We’re glad the whole process was smooth and that your mini PC is working perfectly.

Really appreciate your support—we look forward to helping you again with your next upgrade!

Valorada con 5 estrellas sobre 5

Good quality and Price Relation

Good quality and Price Relation. Excellent Service.

9 de marzo de 2026
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thank you for your feedback! 😊
We’re glad you’re happy with the quality, pricing, and our service.

We truly appreciate your support!

Valorada con 5 estrellas sobre 5

I had a very positive experience with RootRefurb and would highly recommend them

I had a very positive experience with RootRefurb and would highly recommend them.

When I contacted their customer service about an issue with my laptop charger, they responded promptly and arranged a replacement straight away, completely free of charge. The whole process was handled quickly, professionally, and with great courtesy.

Their customer service team was excellent very responsive and accommodating, and they clearly care about meeting their customers’ needs. It was reassuring to deal with a company that is both efficient and trustworthy.

I am very happy that I purchased my laptop from RootRefurb, and I would not hesitate to buy from them again in the future.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Rootrefurb

Thank you so much for your wonderful review! 😊
We’re delighted to hear you had such a positive experience and that our team could resolve the charger issue quickly and smoothly.

Your kind words about our service mean a lot to us. We truly appreciate your support and look forward to serving you again in the future!

Valorada con 5 estrellas sobre 5

Laptop

Hi , Jack helped me from the start and helped me process a refund and aided me with a laptop and the keyboard layout , Great service and seller

26 de enero de 2026
Opinión espontánea
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Respuesta de Rootrefurb

Thank you for your wonderful feedback! I’m glad I could help with your refund and laptop needs. We really appreciate your support! 😊

Valorada con 5 estrellas sobre 5

Excellent service in every respect

Excellent service by Jack and team. Everything from ordering process to tracking, delivery and support in case of any queries. The team even went out of their way to help me acquire a connector I was looking to buy to upgrade my other system.

21 de enero de 2026
Opinión espontánea
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thank you for your amazing feedback! We’re thrilled you had a smooth experience and that we could help with your connector. Your support means a lot!

Valorada con 5 estrellas sobre 5

Great Supplier easy to deal with purchase issues.

The chosen item specification matched exact requirement. Found the Seller very helpful when dealing with technical and delivery issues prior to purchase.
Item was received prior to Christmas.
I am very happy with my Purchase would recomend this supplier without hesitation.

18 de diciembre de 2025
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Respuesta de Rootrefurb

Thank you for your kind words! We’re delighted your order met your expectations and arrived on time. Your recommendation means a lot! 😊

Valorada con 5 estrellas sobre 5

Mini pc

Great service. So far so good

14 de diciembre de 2025
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Respuesta de Rootrefurb

Thanks for your feedback! We’re glad everything’s going well and appreciate your support.

Valorada con 5 estrellas sobre 5

Fantastic quality and great value – highly recommended!

I recently bought a refurbished PC from Root Refurb based on a recommendation, and I couldn't be happier with the choice. I was initially a little hesitant about buying refurbished, but the machine arrived in awesome condition—honestly, you’d be hard-pressed to tell it wasn't new.
The performance has been flawless right out of the box, and the price was a fraction of what I would have paid for a brand-new setup. It’s rare to find this balance of quality and affordability. If you are on the fence about using Root Refurb, go for it. It’s a great choice for anyone looking for reliable tech without breaking the bank.

7 de diciembre de 2025
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Respuesta de Rootrefurb

Thank you for your wonderful review! We’re thrilled your refurbished PC exceeded expectations and that you found great value. Your support means a lot!

Valorada con 5 estrellas sobre 5

Overall good experience with two refurb'd PCs

I have bought two PCs from RootRefurb over the last few months. The machines are doing fine and the descriptions matches what arrived. Delivery was prompt. Minor niggles with both such as a dented case on one and flat CMOS battery on the other, but overall a good experience. The 30 day warranty does seem short for units that are supposed to be fully checked and 3 months would seem more appropriate.

17 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Highly recommended

I reached out to support to confirm whether a specific CPU model could be used in the mini PCs they offer. They assured me it wouldn’t be a problem, so I went ahead and ordered two Dell mini PCs. Both arrived in a really good condition, work perfectly, and include the exact CPUs I requested. As a bonus, I was pleasantly surprised to find Samsung SSDs installed in both.

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, good packaging and value of money. We found this website cheaper than ebay. Will surely buy again. Highly recommended

24 de noviembre de 2025
Opinión espontánea
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thank you for your kind words! We’re glad you found great value and had a smooth experience. We look forward to serving you again! 😊

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