Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

PC ordered just before bank holiday and received well packaged just after bank holiday, excellent service. PC connected to smart hub and synced to old windows 10 PC and within 30minutes was up and ru... Ver más

Valorada con 5 estrellas sobre 5

Bought a refurbished mini PC to replace an old one that died. The process was so straightforward with great communication along the way. Delivery was very quick and it arrived very well packaged. Setu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have bought two PCs from RootRefurb over the last few months. The machines are doing fine and the descriptions matches what arrived. Delivery was prompt. Minor niggles with both such as a dented... Ver más

Valorada con 2 estrellas sobre 5

Sadly the PC I ordered was faulty. Initially it booted up and I loaded my personal files. On rebooting it failed to boot up. I reported it and sent it back with no difficulty ( plus points here).... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ordenadores y accesorios

Escrito por la empresa

Root Refurb is a trusted UK-based company specialising in high-quality refurbished IT products. We offer a wide range of devices, including refurbished laptops, desktop PCs, TFT monitors, all-in-one systems, and essential accessories. Each product is carefully tested, cleaned, and certified to deliver reliable performance at a fraction of the cost of new equipment. Our mission is to provide affordable tech solutions for individuals, businesses, and organisations across the UK while supporting sustainability through the reuse of IT equipment. By choosing Root Refurb, customers not only save money but also contribute to reducing electronic waste and protecting the environment. We pride ourselves on offering refurbished laptops UK buyers can trust—ideal for home, office, education, or gaming. Our refurbished desktop PCs and refurbished monitors are hand-picked to ensure excellent condition and long-term use. With competitive pricing, fast UK delivery, and responsive customer service, Root Refurb stands out as a reliable source for refurbished electronics. Whether you’re upgrading your office with bulk IT equipment or simply looking for a dependable laptop, Root Refurb provides the perfect balance of performance, quality, and value. Shop with confidence and experience the benefits of affordable, sustainable technology.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

PC I ordered was faulty - and returned with same fault.

Sadly the PC I ordered was faulty. Initially it booted up and I loaded my personal files. On rebooting it failed to boot up. I reported it and sent it back with no difficulty ( plus points here). However it was then returned to me with exactly the same problem. The machine booted up once, all seemed OK then next time I restarted, "Hard Drive can't be found" - some sort of boot up problem.
I wasted several hours trying to sort the issues out. Returned it again and asked for a full refund. To their credit the refund was issued very quickly with a very polite apology. Really the only good part of my experience was Customer Service - thank you Jack Williams.
Real shame - I really wanted the problem resolved but sending it back to me with the same fault made me lose all confidence in the company.

10 de noviembre de 2025
Opinión espontánea
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thank you for sharing your experience, and I’m truly sorry for the issues you faced with the PC. I’m glad we could provide a quick refund and assist you along the way. We appreciate your honest feedback and will use it to improve our service.

Valorada con 5 estrellas sobre 5

Great experience

Great experience! The PC arrived in excellent condition, exactly as described. Fast delivery and amazing value for money. Highly recommended!

18 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Amazing, i just received my parcel yesterday. The quality and the price of my device was perfect. 👏

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Root Refurb Review

10 days ago, I bought a laptop from Root Refurb at a very competitive price.
When I had received the laptop, it worked well and gave me no problems whatsoever. But after a few days, I decided o had changed my mind and returned the laptop. Refund was very swift and I felt happy to be buying from them. Really recommend to anyone!!

26 de agosto de 2025
Opinión espontánea
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thank you for your kind words! We’re glad you found our service smooth and hassle-free, and we appreciate your recommendation. We look forward to serving you again in the future!"

Valorada con 5 estrellas sobre 5

We bought laptop from them really happy…

We bought laptop from them really happy with my purchase works really as mentioned. Highly recommended

19 de agosto de 2025
Opinión espontánea
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thank you for your recommendation! We’re glad to hear you’re happy with your laptop and your experience with us.

Valorada con 5 estrellas sobre 5

great experience

great experience,
bought a laptop from them it was very nice same as described excellent condition... works perfect...
definitely recommended!!!!! Great Buy

11 de julio de 2025
Opinión espontánea
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thanks for your great feedback! We’re so pleased the laptop met your expectations and that you’re enjoying it. Your recommendation means a lot!

Valorada con 5 estrellas sobre 5

I bought a gaming PC from them which…

I bought a gaming PC from them which was in perfect condition and low price. Highly recommend them.

1 de mayo de 2025
Opinión espontánea
Logotipo de Rootrefurb

Respuesta de Rootrefurb

Thank you for your review! We’re glad you’re enjoying your gaming PC and appreciate your recommendation.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más