Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had to another review because JAMES was amazing also After receiving the hot tub I have sent James like five emails with questions about what settings to put it on. He has been amazing in helping me... Ver más

Valorada con 5 estrellas sobre 5

A smooth process from start to finish. Saw the Orbis (3 person) spa recommended and enquired. We got a package including chemicals and air source heat pump (cheaper to heat the water), had all details... Ver más

Valorada con 5 estrellas sobre 5

We are absolutely over the moon with our Rotospa DuraSpa S380. Excellent service start to finish. Karl advised us the best model to suit our needs, and top notch delivery, install and user guidance fr... Ver más

Valorada con 5 estrellas sobre 5

RotoSpa Ltd have totally transformed our garden experience. The kids have the perfect pool to play in and for the adults the most relaxing and fun spa experience, which we can enjoy in any weather. Th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de jacuzzi
  2. también en la categoría
  3. Fabricante
  4. Spa
  5. Tienda de insumos para piscinas

Escrito por la empresa

The UK's only manufacturer of Hot Tubs. Family run for over 20years.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(134)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Highly Recommended.

Completely satisfied with my Duospa and is proving to be everything I was expecting. The service provided from initial order right through to delivery and installation was exemplary. Luke, who delivered and installed our spa, was excellent. Absolutely nothing was too much trouble for him. Looking forward to many years use from our "tub"!

28 de octubre de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Angus, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. I'll be sure to pass your feedback onto Luke. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Great all round

Fast , efficient, courteous , couldn’t fault the service , very very happy with my purchase .

6 de octubre de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Joan, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Great customer service

We purchased a Quattro model and RotoSpa kept us informed of the progress of our order all along the way. The whole process was effortless and the delivery person, Luke, was extremely helpful in getting it set up and showing me how to use it and how to maintain a healthy water balance. Can't say enough about the customer service. 5 stars!

4 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received our duospa 2 weeks ago

Received our duospa 2 weeks ago. It’s great and really easy to use. From dealing with John to buy the tub at the gardeners world show in Birmingham to the delivery RotoSpa have been a pleasure to deal with. Luke who handled the delivery is a credit to them. Impressed by the follow up call and email to make sure everything is ok

31 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hot tub

Bought from a third party wish I had gone direct had a very small problem the hot tub company said nothing to do with them go to Rotospa they came the very next day fantastic service all sorted great company good after care service BUY DIRECT FROM THEM

15 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Annual Service

Had the annual service of my hot tub definitely worth it as the family mentioned the water was much clearer after it. A nice touch by Lee a couple of months later calling to see if happy with it and everything ok.

22 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent after sales service…

We had an issue with our Rotospa Duo with a knocking noise,we booked an engineer who came out & fixed the issue with two new parts & the spa has never run so quite.It is very reassuring having the kind of support available and going forward wouldn't use any other spa engineers other than Roto Spa themselves.

5 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

From our first visit to the Boldmere…

From our first visit to the Boldmere showroom to delivery the whole experience was professional and relaxed. The delivery was on the day we requested. Naz delivered and set up the hot tub and made sure that we fully understood how to use it before he left. We will definitely recommend RotoSpa.

19 de julio de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Ken, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Very pleased with both the spa and the…

Very pleased with both the spa and the customer service. Build quality is very good. The spa seems to be well insulated and holds its temperature well when covered and not in use. The water quality seems easy to maintain which isn’t possible in the inflatable spas

16 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Our first contact was with James and he was very helpful in selecting the right hot tub for ourselves. The whole purchasing experience was seamless. The hot tub was delivered within two weeks of purchase. Naz delivered the hot tub and from the moment he arrived nothing was too much. He was careful, polite and very knowledgable. He took the time to make sure we understood how to operate everything properly and also set up the Wi-Fi app for us. He is a credit to your company.
Now all that is left to do is sit back and relax.
Thanks guys

27 de julio de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Allie,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa! Regards James

Valorada con 5 estrellas sobre 5

Thanks Luke

Arrived on time,happy smiling faces, Hunk Luke gotit all right and explained in a clear manner the tub's operation. So all good

30 de junio de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Christopher, Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Happy customers

We took delivery of our RotoSpa a couple of weeks ago and are delighted with it. Delivery was very simple and swift. Thank you to Arlind who set it up for us and talked us through the programs and answered all of our questions. It looks fabulous and is very quiet when running. I would most definitely recommend the product.

23 de junio de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Gillian,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Very efficient and prompt service

Very efficient and prompt communication to purchase the spa.
The delivery team were very polite and friendly. Excellant team made sure the spa was installed in the garden perfectly even with a tricky entrance to negotiate.
They were very knowledgeable and gave us a though operating demonstration and answered all our questions.

10 de julio de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Denise,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

We have just had our orbis hot tub…

We have just had our orbis hot tub installed LUKE who installed it was amazing such a nice young man extremely helpful would highly recommend the company very helpful
Thank you rotospa

14 de junio de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Helen,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Solid & excellent quality tub.

Ordered and received our RotoSpa from RotoSpa Lancashire. Ordered, delivered and up and running in less than a week. Great service, really helpful, friendly team. Good solid build and looks great.

27 de mayo de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Karla,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Super service all the way

Super service all the way. Luke, our installer was a joy! Went the extra mile in all he did and very professional

1 de junio de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Polly,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

Valorada con 5 estrellas sobre 5

Great service and great delivery

Great service and great delivery. Luke the delivery guy was great and showed us how to use and some good tips. Highly recommended company

26 de mayo de 2023
Opinión espontánea
Logotipo de RotoSpa

Respuesta de RotoSpa

Dear Simon,
Thank you for taking the time to leave us such a fantastic review! We pride ourselves in the excellent quality of a RotoSpa, and our team are always happy to assist you in any way when it comes to enquiring, choosing, delivering, and installing your very own spa. We hope you continue to enjoy your British-built RotoSpa Regards James

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más