Royal Cleaning Opiniones 

895
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service! They did an incredibly thorough job for my end of tenancy clean. Would recommend to anyone moving. Thank you so much, Petya!

Valorada con 5 estrellas sobre 5

Very good experience. They arrived ahead of time as asked for and completed a thorough job throughout my property at a fair price. Would recommend this service !

Valorada con 5 estrellas sobre 5

Very satisfied with the service provided by Royal Cleaning. I have used them twice for end of tenancy cleaning and each time they have turned a total mess left by the tenant into a spotless flat. High... Ver más

Valorada con 5 estrellas sobre 5

Very great experience, Petra and her sister were very helpful and left the house clean and tidy before the end of tenancy. Recommend!

Información sobre la empresa

  1. Servicios de limpieza
  2. Servicio de limpieza de alfombras
  3. Servicio de limpieza comercial
  4. Servicio de limpieza de cortinas y tapicería
  5. Servicios de limpieza doméstica
  6. Servicio de limpieza de ventanas

Escrito por la empresa

Royal cleaning is a cleaning company which provides quality cleaning services to commercial and domestic clients in London and the Greater London area. We can assist you with End of Tenancy Cleaning, Pre-Tenancy Cleaning, After Builders Cleaning, Carpet Steam Cleaning, Mattress Steam Cleaning, Blinds Steam Cleaning, Curtains Steam Cleaning, Upholstery Steam Cleaning, Window Cleaning, Oven Cleaning, Junk Removal, Gardening, Hardfloor Cleaning and Polishing, Gardening, AirBnb Cleaning and many more.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

895 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(895)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service

The technicians who cleaned my apartment did such an amazing job. The flat was literally spotless when I got back. The oven looked brand new. The whole process of booking the service was seamless and the customer service was great. On the day of the cleaning, I was alerted to the fact that the team would be 30 minutes and they arrived within the stipulated time. I can not recommend them enough.

9 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Really happy with carpets cleaned

Really happy with carpets cleaned, the price was bit higher for steps for me would use them again.

Also great customer service. Appreciate being called after to check if I am happy with the clean.

26 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Oven cleaning - very happy

I had my oven cleaned for the first in quite a few years, so it was very mucky.
Two friendly ladies worked miracles and it looks almost as good as new.
Would recommend and, in fact, have already done so.

21 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I returned to this company having had a…

I returned to this company having had a very satisfactory cooker clean previously. This time not only did they do a good job on the cooker but a great job on a cream sofa, which had become quite grubby. The appointment was swift to arrange and the operatives courteous and got on with the job with great efficiency. I'll certainly use this company again and recommend them to others.

21 de junio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Really happy with carpets cleaned

Really happy with carpets cleaned, the price was perfect for me would use them again.

Have already recommended them to my family and friends

Also great customer service. Appreciate being called after to check if I was happy with the clean.

18 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish! Called me super quickly after submitting a request and walked me through what would be cleaned and prices. Great price compared to other companies! Cleaning was done quickly and throughly and the lady was lovely. We had an end of tenancy clean and we have gotten our full deposit back so very happy 😊

11 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn't show up for end of tenancy cleaning, threw me under the bus

1. Did not provide a specific time for their team to arrive but gave a rough range of 9 - 10 am. I stepped out to perform a moving errand at 9.30 and when I arrived at 9.45, I was lied to that the cleaners came waiting for "30-40 mins" and left.

2. They then arranged a cleaning for the next day and didn't show up again, this time blaming it on train delays.

I was left with no choice but to book a more reliable and expensive emergency cleaning service on the very last day of my tenancy to get my deposit back.

The enthusiasm they showed in repeatedly asking me for advance payment ("It's our policy to be paid in advance") was not reflected in doing the actual work they wanted to be paid for. I guess they forgot to add "being professional" to their "policy". I am so glad I negotiated to pay them on arrival and saved myself lost cash.

I found Royal Cleaning to be unprofessional, unreliable and not in control of their ground team.

6 de junio de 2022
Opinión espontánea
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Respuesta de Royal Cleaning

Dear Mr. Pandit,

Thank you for the time which you have spend on this situation! We are always pleased to know the feelings our potential customers had.

However, as far as we are advised a convenient solution was provided to you after a disscussion with the office in which you agreed an afternoon slot will be satisfaying agreement. After this resolution was provided to you it was rejected from your side. Bear in mind, regardless of all this, the session got canceled, due to your wish.

Therefore, we apologise one more time for the inconvenice caused to you and we hope to work together in the nearest future!

Warm regards,
The Royal Cleaning Team

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