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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The size of the cruise is 16passengers; not too small and not too big for 1 guide. The guide is a licensed naturalist. 8 days 7 nights is optimal, not too long for some repeated activities.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole experience was fantastic! Our flights got delayed due to some serious winter weather and Royal Galapagos was very helpful in making sure we still got out in time to enjoy most of the cruise.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Luis our guide was extremely knowledgeable about the Galapagos islands, from the topography to the wildlife! The crew was wonderful! Our chef Darwin prepared unique, tasty meals. Danny our bartender... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a real good time with a great crew, staff, guide on this trip. All five stars except for wanting to eat our evening meal earlier. It was never asked about even though we informed RG of it ahead o... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes en crucero

Escrito por la empresa

Royal Galapagos features the largest fleet of private cruises that will turn your travel experience into a magnificent journey. We are an Ecuadorian company and the official sales operator of the most prestigious family-owned high-end Galapagos yachts. Discover the unique Galapagos Islands on an exclusive and intimate voyage that will leave you with an ever-lasting impression. Our comfortable and elegant accommodations seamlessly blend with intuitive and personalized service, ensuring every detail is taken care of while you explore. Your adventure starts here, with Royal Galapagos – where luxury, exploration, and conservation come together for an extraordinary experience.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

71 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

One of the best if not the best…

One of the best if not the best vacations of our lives. The combination of adventure and luxury was intoxicating. Thoughtful itinerary and warm, hospitable crew. Fascinating excursions, hikes, snorkeling, and kayaking, not to mention first class service and delicious, plentiful (3 huge meals and snacks and happy hour) in between. Considering returning with our grown kids for the 8 day A Itinerary; this review is for the 8 day B itinerary

8 de junio de 2024
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Respuesta de Royal Galapagos

Dear Susane,

Thank you very much for sharing your experience with us. We are pleased to know that you had a great trip visiting different iconic and interesting spots in the Galapagos, each activity fills you with great knowledge of this wonderful destination.

Thank you for mentioning our crew who strive every day to ensure that our guests receive warm and excellent service.

We will be very eager to welcome you and your family to continue your island expedition.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Beautiful journey

I was on the Horizon yacht. Everything was perfect.

1 de junio de 2024
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Respuesta de Royal Galapagos

Hi Enea!

We are pleased to know that your experience aboard the Horizon Yacht was perfect. We have a teamwork committed to providing the best service to our guests.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Experience of a lifetime

The Galaxy Sirius team looked after us extremely well from the time we checked in at Quito to the time we departed the Galapagos. Luxury boat with good size well fitted cabins, perfectly air conditioned. Great food on board. Guides were knowledgeable and very approachable. The itinerary is full on with meals squeezed in between fantastic shore excursions, rib trips and snorkelling. All equipment supplied was first class e.g. snorkelling gear, wet suits, paddle boards. Being on the maiden voyage following the refit made this a very special experience.

30 de marzo de 2024
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Respuesta de Royal Galapagos

Dear Glen,

Thank you so much for your positive remarks about your experience on board. It's gratifying for all the team to know that our hard work is paying off in the way of excellent service for our guests.

It was a pleasure to have accompanied you on this trip.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Great staff

Great staff, well organized, excellent itinerary

4 de abril de 2024
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Respuesta de Royal Galapagos

Dear Jessie,

Thanks for your highlights. It is always a pleasure to provide our guests with high quality service.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Great Advice

Royal Galapagos did an excellent job in arranging our trip. They answered specific questions in a timely manner. We loved our trip and would highly recommend using this company.

13 de abril de 2024
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Respuesta de Royal Galapagos

Dear Joanne,

We are glad to know that you loved your experience in Galapagos. Thanks to the compliments, we work very hard to ensure that our guests' trip is completed with complete success.

It was our delight to help you have this voyage.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

This was our 2nd trip on Infinity

This was our 2nd trip on Infinity. The vessel is over the top wonderful. The food is awesome. The naturalists and zodiac captains, superb. And the hotel team overlooked by Edison, and the ship crew under Christian, stellar. I would never dream of traveling these enchanted islands with any other company! Looking forward to trip#3 when Genovesa reopens!

23 de abril de 2024
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Respuesta de Royal Galapagos

We are so glad to know that we had you back on board and we are happy to know that everything turned out splendid for you. We feel very grateful to have a team as committed as ours so that our guests' experience is always satisfactory.

We will meet again for your third trip! It will be a pleasure to welcome you again and explore new magical places in the Galapagos.

Kind regards,
Royal Galapagos Team

Valorada con 4 estrellas sobre 5

A must do for sea lovers

It was all great but the ship did have a mechanical issue that was a tad scary.

24 de marzo de 2024
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Respuesta de Royal Galapagos

Thanks for your comment. We have notified this to the personnel in charge to make the necessary corrective measures.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Perfect from the first moment

Everything from the first moment we landed in Ecuador was perfectly choreographed. Our pick ups and transfers were easy, ontime and so wonderfully nice. Our pre cruise excursions were fun and enjoyable and the moment we stepped foot on the islands our guides, crew and support was unparalleled.
Our cruise director Alejandro was always full of smiles and so accommodating. The chef kept our bellies full with so much amazing food and snacks and the rooms were kept spotless. Our captain even went 2 hours out of his way to ensure we got to see the lava flow from a recent eruption! Most incredible site.
Our naturalist guide David was so knowledgeable and patient, we learned and experienced so much on our trip! It was truly the trip of a lifetime!

20 de abril de 2024
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Respuesta de Royal Galapagos

Dear Tracy,

Thanks for your review and kind words. Each member on our team works hard to make everything work according to plan, elevate it and make your experience simply unforgettable. Thank you for trusting us and for being such a spectacular guest when enjoying all the wonders that Galapagos has.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Thank you, Royal Galapagos

Carolina Endara was my initial contact, and she was available to answer our many questions, preferences, and concerns. Her attention to detail and follow up was greatly appreciated. She was professional, efficient and personable, and we thank her.
The crew of the Calipso could not have been better. This was the best trip we have ever had.

15 de mayo de 2024
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Respuesta de Royal Galapagos

Dear Linda,

Thanks for your review. We are excited to know that you had an incredible trip.

We are very grateful for your recognition of Carolina's work, without a doubt she and our entire office team work hard to ensure that everything goes perfectly as planned. The commitment of each member at Royal Galapagos is impeccable and we are very proud to have their talent.

It was a real pleasure to accompany you in this experience. Thank you for your trust and for choosing us.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Beautiful ship and excellent crew

Beautiful ship and excellent crew! The guide was very knowledgeable and gave us all the details we needed for the upcoming event. Food was excellent and they accommodated my need for gluten free meals perfectly. Very well organized!

18 de mayo de 2024
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Respuesta de Royal Galapagos

Dear Heather,

Thank you for sharing your experience with us. On each trip we make sure that our guests are completely comfortable in every way. Thank you for choosing us.

Kind regards,
Royal Galapagos Team

Valorada con 5 estrellas sobre 5

Small Ship with Great Guides & Crew

We combined 4-day and 8-day cruises on the Cormorant II so that we'd visit both western and eastern islands. Both tours were amazing. Although the crew was the same, we had different guides for each. Both guides were fabulous: knowledgeable and with excellent English. The Cormorant II is the best of both worlds. With a maximum of 18 passengers, you get a more intimate experience. With the catamaran hull, you have a stable ride. (If you're worried about motion sickness, choose a cabin in the middle of the boat on the bottom of the two passenger decks.)

Rooms were large but fairly sparse (not a lot of furniture). Meals were good. If you're looking for extravagant meals and plan to hang out in your room a lot, this probably isn't the cruise for you. If you love nature and want to see the amazing diversity of nature that is the Galapagos Islands, then this is your cruise.

In addition to seeing all the wildlife that we had hoped to see, the captain diverted the boat to see lava from an active eruption as it flowed into the ocean, which was an unforgettable experience that was a complete bonus to the trip itinerary.

I would definitely recommend Royal Galapagos and the Cormorant II.

29 de abril de 2024
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Respuesta de Royal Galapagos

Dear Michael,

It is very pleasant for us to know that you had this extraordinary trip and that your guides and each person on board have made this experience so fun and enriching for you.

Thank you for your advice for our future guests. We greatly appreciate your recommendation, it was a pleasure to have accompanied you.

Kind regards,
Royal Galapagos Team

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