Royal Reels Casino Opiniones 

Iam just honestly disappointed i was using this casino for months and never had problems but then finally i get a nice win i have 320$ in my account and requested a withdraw then a few hours later i log back in only to see my account has been permanently restricted for having multiple accounts even tho i have only ever had or used 1 account i feel completely robbed and honestly iam thinking of filing a police report against this website

I have completely lost my patience and trust in your casino! It has been over 48 hours since I requested to withdraw my funds, and I still have not received them. Despite multiple attempts to contact your customer service, all I’ve received are empty promises about waiting for an email or vague responses that show a total disregard for your customers.

It is absolutely ridiculous that withdrawing my own money has turned into such an outrageous ordeal! Who would ever want to use your casino after this experience? The delays and your incompetent customer service have severely impacted my ability to access my funds, causing me significant stress, time, and inconvenience. This is not just about operational failures; it’s about your attitude toward your customers!

I demand that you process my withdrawal immediately and provide reasonable compensation for the trouble and losses I have suffered. If this issue is not resolved promptly, I will not only file a complaint with regulatory authorities but also make your casino’s irresponsible behavior public, so others are aware of this unacceptable service.

I expect swift action and a proper response. If you continue to delay, you will bear the consequences.

Don’t ever play this casino, while I was betting the bet delay I thought I haven’t bet so I click on it 1-2 more times but then all my money was in it, after I saw that I was trying to take back my bet but the website was laggy and it was too late for me to take it back and lost all my money (3k).
Now I can’t even get it back and they wouldn’t do anything about it to fix it, so I lost all of my money. I recommend for whoever reading this, don’t ever play on this casino. Seem like a lot of people who play on this casino been facing the same problem and not getting anything in return for them to fix this.

Unfortunately I've had to resort to taking the next steps and a review is one of them. I used this site, to support another streamer who is affiliated with them and all was well, until I won and wanted to withdraw my winnings. My withdrawal was completed, but it still wasn't sent to my crypto, so I reached out to them and was asked to send screenshots of my transactions which I provided. Well it's been 5 days now and they are still claiming, that they are investigating. I'm sorry but it doesn't take that long to investigate a crypto discrepancy. You look at the address, see that someone on your end has made a mistake and resolve the issue promptly. I'm now having to go through the next steps of reporting the casino to the gambling commission, which is a pain and time consuming, but I will do whatever needs to be done to get my money that is rightfully owed. STAY AWAY FROM THIS CASINO AT ALL COSTS. Royal Reels you will be held accountable for your actions and holding money that is no longer yours under the gambling act 2005 is against the law.

If I could give 0 stars I would.
Support is God damn useless and love to really push people's buttons.

2nd time it's happened where I deposited, funds taken from my bank and days later it shows on royal reels. All I wanted was confirmation that if the funds clear in (Days) time then they would refund me that $40 as I selected a bonus.

No way in hell will they agree to this.
They want me to deposite again, spend that then wait a few days to have another go.
Lmfao if I wanted to double up I would have chosen so myself. At first support even said they could clearly see the funds had been taken from me then awhile later change it to, No it got rejected you have to wait.

I dont mind waiting bur now I've got to go through this all again once it CLEARS on royal reels just to get my $40 back. I also bet because I selected the bonus once it goes on the site they will try say- you have to wager 30x before withdrawing.

As this is royal reels fault I don't see why I can't get a simple answer saying. YES IF IT CLEARS WE WILL REDUND.

can't even get a manager to contact me as support is refusing.
Beware people.

Royalreels has been great for the Australian community, streamers and just online gamblers the support for both has been amazing for me and the lads. Kick-nexxusgambles

Played this site for 2 years. First year was fine, no complaints. Was ahead in the rolling 12mth total by a reasonable margin heading in to the second year. And it all started to go pear shaped. First had an account, that had decent level 4 vip progress, deleted. The process to do so was a simple as "someone"(not me) apparently requested the deletion. There was no secondary confirmation email and all my protests and requests were to no avail. Not before being given multiple pieces of contradicting and conflicting assurances that it could be recovered. Was forced to setup a new account. From there things have gone form bad to worse. 3rd party deposit providers routinely attempt fraudulent withdrawals, all too often successfully. The "helpdesk" on the site is absolutely useless. Email exchanges are slow and tedious. Of approximately 10-12 fraudulent transactions was able to have approximately 4 refunded. This despite Royal Reels agreeing that the number of transactions was higher and that the onus for security is on them. As the mirror extension began to increase (royalreels2 - royalreels6) withdrawal timeframes and deposit methods changed without notice. What was once a few hours became days. One or two just didn't process. When I looked at the account history, including gameplay, the entire day simply didn't exist in the records. Helpdesk and the team at RR were no help at all, more money stolen.
After being able to maintain a profitable position for well over a year at this point suddenly my "luck" changed. Games suddenly started operating noticeably differently. RTP% and volatility rates for games that had behaved the same for the better part of 18 months seemed to no longer apply. A few friends that I had put on to RR complained about the same thing and closed their accounts. Looking on the reviews here it would appear that this is a well known and regularly observed issue.
I don't care about the money, I never gamble with money I couldn't afford to lose in the first place and I'm realistic enough to know that it all goes eventually. But the process itslef should have some sort of rollercoaster ride type enjoyment to it. There's absolutely no enjoyment whatsoever in being so blatantly and obviously ripped off, lied to and ignored.

tl;dr used to be good, now it's dodgy as the rest of these reviews say it is, avoid.

Today, I lost $1700 during gameplay, and just when I was continuing, the website crashed. This abrupt issue not only disrupted my experience but also led to further financial loss. I feel deceived by the platform and am requesting a refund or proper compensation for this incident. I hope this matter will be resolved swiftly to prevent future occurrences.

I’ve been told to email to resolve my issue.
I’ve emailed 3 times and still haven’t had a reply?

I keep getting spam emails from these guys. I don't play online gambling games and did not subscribe.

WON'T LET ME BE REMOVED FROM THEIR LIST.

I was scammed over $1100 AUD when making transactions on this site. Steer clear. I was charged 4 amounts of $256 to random websites, one called athleteaisle and another called bongeso based out of Nigeria. This was all in addition to the legitimate deposits made on the site.

Would not trust their financial security protocols

Absolute scam

This casino is just SCAM i made two deposits from second Deposit a made profit and the hit withdrawal after hours it shows that is processing. I asked support after 12 hours when it will be processed and they told me it should be within that day. Second day i asked them again and they told me that is in queue that i should wait. I was asking them every 12 hours and they keep telling me different things something like they know that is frustrating but i should wait and that theres nothing wrong with my withdrawal other than that and they said on 3rd day they even said congratulations and that winnings are surely on my way and i will eventually receive them in few days. On 4th day they rejected my withdrawal and blocked ny account and when i asked they said i break rules About bonus somehow and they didnt tell ne what i did. I know that i didnt do nothing wrong i checked rules and played by them i did everything correct this casino is just a scam do not play here and legal actions should be done immediately because doesnt matteo if you win and how you win you will never see your payout. I have screenshots from every support response. Its just a joke and scam.

Royal Reels Casino is a total scam. This fraudulent operation isn’t based on luck—it’s based on your profile and how much money they can drain from you. The games are statistically manipulated to ensure you lose, no matter which one you play. Whether it’s slots, blackjack, or roulette, the outcomes are rigged in their favor.

The worst part? They’re completely unlicensed, which means they can do whatever they want without any oversight. There’s no regulation, no accountability, and no protection for players. They manipulate the odds and steal your money with impunity. And good luck trying to get a response from their so-called “customer support.” They’re just there to placate you when you realize you’ve been scammed.

Their entire operation is designed to lure you in with flashy graphics and fake promotions, only to bleed you dry. Complaints go ignored, and there’s absolutely no chance of getting a refund.

Save yourself the grief—avoid Royal Reels Casino like the plague. They’re nothing more than a bunch of unlicensed crooks, and they should be shut down immediately.

This version emphasizes the lack of licensing and the dangers that come with it. Let me know if there’s anything else you’d like to add!

PLEASE BE REAL CAREFUL WITH THIS WEBSITE!!!
Ive played royal reels a little over 1 year and won a fair bit and never had a problem withdrawing until I found out that a withdraw I made was cancelled on two occasions and then processed to a account number and bsb in a space of 30mins which I’ve never seen or used before, contacted the support team on live chat aswell as email and the best solution that they could come up with is change your password as it would’ve been compromised during the time of withdraw.

Would not recommend and never play with Royal reels again.

Hi I need to know when this game will reset so I'll play again

This is a fraud. I warn you guys not to play on this site! They will take your money without you even knowing it!

What made your experience great?what
is this company doing well? Remember to be honest, helpful,and constructive!

Never have wins over my deposit amount. Suspicious fraudulent transactions from my bank since using RR. Terrible site and very dodgy, do not use