RSC New Homes Opiniones 246

As a first time buyer, I had no idea what was involved or what to expect throughout my mortgage application journey. Everyone I spoke to were incredibly helpful, and were more than happy to help answer any questions I had either over the phone or through email, and kept me informed each step of the way. They made my whole journey from end-to-end very easy and much less stressful than I had anticipated.

Nothing but nice from start to finish, from dealing with Ian asking nearly all the silly questions I could think of, he was brilliant up to dealing with Emma who was so cheerful and pleasant on the phone, very informative nice one 👍🏼

Staff was very approachable and professional. Provided timely updates and was there to answer queries

We have used RSC since buying our first home in 2016 and we would 100% recommend. The customer service is fantastic from start to finish. Special thanks to Chung for his knowledge, support and understanding, nothing was too much trouble and all queries were responded to quickly via email/phone. We appreciate your help in making the process as seamless as possible. We definitely plan to continue using RSC New Homes in the future.

I have just done a completion on a new build and all thanks to Andre, Sabrina and Julie as a FTB. They have been exceptional in securing a mortgage deal for me. They made the entire process seemless and worry free. I will definitely use them again

The team at RSC have been fantastic from start through to end. All queries were answered promptly and updates provided throughout. A big shoutout to Sabrina, Denise and Ian for their professionalism and guidance through our mortgage application process. Thank you!

Fantastic help and support.

Ann knew my case perfectly and had answers to all my questions along with lots of additional help, support and ideas.

I couldn’t have asked for better help.

Very smooth from start to end. Best of all I was able to change to a better mortgage rate without any problems before completion.

The team at RSC have been really helpful in helping me get things off the ground for my mortgage application. Avais was initially dealing with my application and was incredibly helpful throughout.

Outstanding service provided by Andrae and Shaun throughout our mortgage process!

Both made the process as easy and stress free as possible for us and we highly appreciate all the hard work you have both done for us!

I look forward to recommending you guys!

Had a call from RSC this morning reminding me that my mortgage is about to come to the end of the 2 year fixed rate as promised by them that they will keep a close eye on it for us, bringing back my memories of RSC when I first started using them, The customer service is unbelievable and could not do enough for us. Emma Dearden - customer relations adviser was so lovely and explained everything to me and that she will be in touch nearer the time. Emma is a credit to RSC she definitely goes above a beyond and really put my mind at rest with answering all the questions I asked. Looking forward to receiving your call in a few months, many thanks again RSC and especially Emma

Customer Relations Adviser

Brilliant from start to completion! Avais worked really hard to find me the best deal on the market at a time when rates aren’t favourable for buyers. Andrae made the mortgage application very easy to complete, very thorough and precise. Andrae showed professionalism and understanding to certain requirements I had. This company made the effort to have a follow up call with myself to see how I was getting on too once completed. Zahrah made sure I was happy and if I needed any more advice or help. She assured me for the future on how RSC would be able to help if I ever needed. Thank you Zahrah!

Avais Choudhry… where do I start. How this gentleman has been given a job talking to the general public, god only knows. If this chap is assigned to your case, well I wish you the best of luck. Extremely rude and arrogant. Avoid at all costs…

Ann, thankyou for taking the time to help me with my mortgage query, every day is a school day for me, you were so patient and kind, thankyou again Yvonne xx

Very slow at replying to emails - was great at start with Josh D but then we were told he hadn’t uploaded any documents or any of our information and hadn’t sent us a mortgage illustration or MIP, long drawn out processes and wanted to charge a fee (that they didn’t tell us about initially) to then have to wait a week to go through application but had time to call 4 times in between to have a ‘chat’. Plenty of brokers out there that are much quicker, avoid and go elsewhere!

We have used RSC for years and wouldn't use anyone else. Ann and Tom have always gone above and beyond. They are always professional and help to the best of there ability.
We have used RSC for over 12 years.
Would be lost without Ann and Tom.

Absolutely brilliant service!!! Helped my partner and I get a mortgage, was complicated as we’re both 50 years old and have had mortgages in the past with previous partners and had been renting for a few years.
Nothing was too much trouble and everyone we spoke to were fabulous but especially Matthew Smith and Shaun Biddle- thanks for the unwavering patience lads!!
I honestly could not recommend this company highly enough, we also have had lovely follow up calls and they’ll help us renew in a couple of years.
Thank you so much.
Jenny Bateman and John Mitchell! X

Ann was very helpful with all the info. I hope next time to meet again. Thank you 😊

My house took a little longer than most peoples. I was supported by a lovely gentleman called Andrae, he was prompt and I was able to communicate easily with him throughout the process. Would recommend.

Had the pleasure of using RSC mortgages to arrange our new mortgage. Rhys and his team were professional throughout the process and came up with ideas that suited our particular needs. Wouldn't hesitate in using them again.