Rubbish Collectors Ltd Opiniones 

357
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I received a very quick response to my enquiry & a quote almost straight away, based on a list of old furniture items I needed collecting from my elderly mother’s bungalow. I then supplied photos &... Ver más

Valorada con 5 estrellas sobre 5

The booking process was easy to complete online. The website was informative and straightforward to use. I’m not used to arranging to collect rubbish as it means assessing what you have to ensure you... Ver más

Valorada con 1 estrellas sobre 5

Terrible service with very terrible prices!!! They quote you a reasonable rate at first to tempt you to use their service!! Once you’re hooked, hold on to your money tightly or it will be gone ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I made a very last minute booking to remove rubbish from our office; it was very heavy and they managed to do everything quickly and professionally. They were truly helpful and flexible. Iliya arrange... Ver más

Información sobre la empresa

  1. Servicio de limpieza de casas

Escrito por la empresa

RUBBISH COLLECTORS LTD is a waste broker and waste carrier with license number CBDU297615. We provide a rubbish clearance service in Greater London


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

357 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 90% de las opiniones negativas

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4,2

Todas las opiniones

(357)

46 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I got in touch with rubbish collectors…

I got in touch with rubbish collectors as I needed some furniture clearing ASAP. The service was amazing. Carl called me shortly after I had requested a quote and explained the service and what the process would be. Customer service was absolutely amazing. I would highly recommend Rubbish Collectors Ltd and would not hesitate to use them again in the future.

18 de abril de 2024
Opinión espontánea
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Respuesta de Rubbish Collectors Ltd

Well now, let us just say, we’re mighty grateful for your kind words and your trust in our service. It sounds like Carl and the team really stepped up to the plate, delivering exactly the kind of professionalism and efficiency we strive for every day.

You needed furniture cleared ASAP, and we’re glad we could meet the moment with speed, clarity, and a commitment to getting the job done right. That’s what we’re all about—service you can count on when it matters most.

Your recommendation is not just appreciated—it’s a beacon that reminds us why we do what we do. And knowing you’d choose us again? Well, that’s as good as a standing ovation.

Thank you, and rest assured, Rubbish Collectors Ltd will always be ready to serve you whenever the need arises.

With gratitude and commitment,
The Rubbish Collectors Ltd Team

Valorada con 5 estrellas sobre 5

I've used the company twice

I've used the company twice now and have found them to be very reliable. Communications were good and the guys who made the collection were very friendly and efficient.

19 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Very professional. Every thing happened to plan. I would recommend to others

23 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this service

Do not use this service! They quoted me £225 for house clearance which was a couple of bags of builders waste and on arrival charged me £50 extra as they needed to ‘pay for the dump’. Meaning that I paid £275 for a minor clearance. Terrible rude customer service.

9 de diciembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Friendly and prompt

Friendly and prompt. Would give 5 stars but they are very pricey. Although they were great I’d probably wouldn’t use agin based on how expensive they are in comparison to other companies I have used.

24 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and efficient service

I was very satisfied and impressed with the service I received from Rubbish Collectors Ltd, and also the very reasonable cost.

The two workmen who called provided a polite, speedy and efficient service.

I would certainly use this company again

26 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID SCAMMERS

AVOID SCAMMERS - Was quoted £225, ended up paying £445. Had no confirmation email they was turning up, although i was told i would receive one. Complete con. Book elsewhere.

15 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

very responsive when inquiring. The team arrived within 4 hours of booking. Cleared everything and more. Cleaned up after they finished. Strongly recommended.

28 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

BIG SCAM

BIG SCAM
Do not use them
You will end up paying double for what you were quoted. Kept chasing to get me booked and paid even in the evening.
After They cllected half of the rubbish, they asked for alot more money to collect the rest without a shame.
Would give 0 star if I could.
Avoid them.
Feel free to ask me any question
My review is honest.

3 de julio de 2023
Opinión espontánea
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Respuesta de Rubbish Collectors Ltd

Dear Thi Vu,

We hope this message finds you well. We recently came across your online review regarding the rubbish clearance service we provided, and we would like to extend our sincerest apologies for any inconvenience caused. We understand your concerns and would like to address the situation.

When our crew arrived at your location, it became apparent that the volume of rubbish to be collected was significantly higher than what was originally quoted for and anticipated. We encountered approximately 50% more waste than initially estimated, which required additional resources, including extra trip, time, and disposal fees, to complete the collection.

We value your satisfaction and want to assure you that we are committed to delivering exceptional service. We apologize once again for any inconvenience caused and hope that you will give us an opportunity to make things right. We are available to discuss this matter further and find a mutually agreeable solution.

Please feel free to reach out to us directly, so that we can address any concerns you may have. Your feedback is important to us, and we appreciate your willingness to work with us to resolve this situation.

Thank you for your understanding and for bringing this matter to our attention. We look forward to the possibility of rectifying this situation and regaining your trust.

Yours sincerely,
Rubbish Collectors team

Valorada con 5 estrellas sobre 5

I just wanted to say a big thank you!

I just wanted to say a big thank you to you and the team for getting my waste collected and emptied so quickly.

The service was absolutely amazing, and I am very grateful that you managed to come in less that 6 hours of me booking the service.

20 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Arrived at the correct time and cleared all the rubbish quickly and efficiently. Would highly recommend

22 de mayo de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing that they under-quote

Great communication and service but regardless of me providing photos, they underestimated the amount so quoted £775 but actual cost was £1240 (and they won’t leave until you pay!!)

19 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

highly recommended

I just had a small scale house clearance with this company and I was very impressed with their service: Same day pick up, prompt communication, efficient, professional and friendly staff. Highly recommended.

4 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Restored faith in workers with pride

Amazing company. Efficient, kept to promised time even though I requested a tight deadline. Professional, polite and smiliey staff! Will definitely use again and absolutely 100% recommend them.

28 de marzo de 2023
Opinión espontánea

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