I have a bad experience with this company. They took my payments immediately 28 days ago for two invoices which went to my junk mail which were firstly undetected. On three separate unrelated dates t... Ver más
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Consulta las opiniones de los clientes
I cannot work out if this is a real business or another scam. I sent them an email asking for a status report on an order I placed 2 weeks ago and my email was returned as undeliverable.
This is unacceptable. I've placed my orders i was impressed with the price and deal. Still waiting and no one is responding. I hate this and I am stressed about it. Please don't order from here. I jus... Ver más
Ruby and Daisy are a really good company supplying some plus size clothes , which I need . Clothes are fashionable and not frumpy and are good quality . Frustrating sometimes when clothes sell out... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de accesorios de moda
- Tienda de ropa de talles grandes
- Zapatería
- Tienda de ropa para mujeres
Sobre Ruby & Daisy
Escrito por la empresa
Welcome to the wonderful world of Ruby & Daisy - Here at Ruby and Daisy we aim to make women feel confident again in their clothing, but at reasonable, affordable pricing!
We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.
What you see is what you get, we are here to make you fall back in love with your wardrobe.
Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.
We also have an active community group on Facebook where you will find our customers inspiring each other
We are real women inspiring confidence through fashion and demolishing the unrealistic idea of the high street.
What you see is what you get, we are here to make you fall back in love with your wardrobe.
Take a look at our stunning collections on our website and get 15% off your first order when you subscribe to our mailing list.
We also have an active community group on Facebook where you will find our customers inspiring each other
Información de contacto
Reino Unido
- rubyanddaisy.co.uk
3,0
Medio
407 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Love it all
Love all the clothes & accessories a great choice
The live shows are great to see on real people
Only problem I have is some of the sleeves are a little tight on my arms
( could do with some measurements or gide or something on the sleeves) 🤔
22 de mayo de 2023
Respuesta de Ruby & Daisy
Thank you for leaving us a great review , we will take on board your comments x
Good price fast delivery only…
Good price fast delivery only suggestion as it could have been an issue maybe wrap in a piece of tissue to protect bobbles on straw bag during transit
21 de mayo de 2023
Respuesta de Ruby & Daisy
Thank you for the 5 stare review , the bags come to us in the clear plastic packing bags , we do not repackage them . However , we will take your feedback on board.
Quality not great
Quality not great. Seam at back of trousers stitching already giving way after one wear. Not the best quality clothing.
21 de mayo de 2023
Respuesta de Ruby & Daisy
Sorry to hear that you are not satisfied with your purchase.Please email customer services ( with your order number ) regarding this issue and they will advise on how to return.
Love your clothes and shoes.
Love your clothes and shoes.
Delivery has been good so far.
23 de abril de 2023
Respuesta de Ruby & Daisy
Thank you for the 5 star review
Everything easy to order and being kept…
Everything easy to order and being kept up to date with delivery
20 de abril de 2023
Respuesta de Ruby & Daisy
Thank you for the 5 star review x
Fast service question ask reply quick
27 de marzo de 2023
Respuesta de Ruby & Daisy
Thank your for taking the time to leave us a 5 star review x
Love Ruby and daisy
Love love Ruby and daisy lovely clothed great fun Facebook videos kept me going and laughing whilst laid up bought some great stuff just need my black leggings girls good honest people
3 de abril de 2023
Respuesta de Ruby & Daisy
Thank you so much for taking the time to leave us such a lovely review. Hope you get well soon and keep enjoying our videos :) x
Lovely top
I ordered this top when it came back into stock . It arrived very quickly and I hung it up looking forward to wearing it but when I tried it on it was too tight across the bust , so sad to have to return it 😭. I have ordered a number of items from Ruby & Daisy and loved them all
6 de abril de 2023
Respuesta de Ruby & Daisy
Nicola , thank you for taking time to leave us a 5 star review , despite the item you ordered not being suitable for you. x
I had ordered a number of items in…
I had ordered a number of items in advance of a trip away. When they actually arrived, there was a hole in one of the T-shirts. Unfortunately the customer service line just rang out and they phone line to the shop. Just went straight to answer phone even though the shop was open, it was incredibly difficult to get hold of anybody I resorted to email which was then unfortunately left until after the Easter holidays. I was offered a refund as the item I wanted was now no longer in stock. It’s just really frustrating I like Ruby and Daisy clothes and I always buy in the shop when I am up North. You just really need to get your customer service process in place to ensure that you will customers, feel confident. I
3 de abril de 2023
Respuesta de Ruby & Daisy
Thank you so much for your feedback.
We are sorry to hear that you are unsatisfied with the service that you have reportedly received.
Unfortunately, our phone lines have been affected due to work being completed outside of our premises , which as you can appreciate , was completely beyond our control.
We were closed for the 4 days over the Bank holiday , which is why your email was not responded to until we were back in the business.
As a loyal customer of ours , you will know that our items sell through very quickly and we can not always offer a replacement for 'faulty' stock.
We pride ourselves on our customer service and have a Trustpilot rating of 4.7 , so this a very rare occurrence for us not to have been able to resolve with you.
Apologies for any inconvenience.
Excellent fit and fabric
4 de abril de 2023
Respuesta de Ruby & Daisy
Thank you so much for the 5 star review x
Respuesta de Ruby & Daisy
Thank you very much for taking the time to leave us positive review x
Purchased jacket / trousers set
Purchased jacket / trousers set, very nice colour, at 5ft I need to shorten length. But happy with item.
27 de marzo de 2023
Respuesta de Ruby & Daisy
Thank you very much for taking the time to leave us a review x
Highly recommended
Highly recommended. Fast delivery. Good quality products and true to website.
New styles frequent
Excellent customer service
2 de abril de 2023
Respuesta de Ruby & Daisy
Thank you for leaving us such a fantastic review! Your support is greatly apreciated.
So easy to order from
So easy to order from. Magic trouser really are magic, the fit is fantastic, the price is great & they wash lovely. I now have 3 pairs & I will probably buy more!
2 de abril de 2023
Respuesta de Ruby & Daisy
Thank you for your continued support and for taking the time to leave us such a fantastic 5 star review x
Trustworthy and Fashionable!
For years now I have had incredibly wonderful customer service and care, while providing beautiful Fashionable items!
Being in a different country (USA), it is fabulous to be able to trust a Boutique for high quality and standards!!💖
13 de marzo de 2023
Respuesta de Ruby & Daisy
Thank you Jan , for such an amazing review. Your loyalty and continued support is greatly appreciated xxx
Respuesta de Ruby & Daisy
Thank you for taking the time to leave us a 5 star review x
Excellent in every way
Excellent in every way. Always been happy with my purchases. They are as described and wash and wear well. Customer service is excellent too. Wish all companies were as good to deal with.
13 de marzo de 2023
Respuesta de Ruby & Daisy
Thank you so much for such a fantastic review, your support really means so much to us as a small business. It is feedback like this that inspires us and validates everything that we are trying to do. :)x
Love this shop good quality items and…
Love this shop good quality items and great prices
20 de marzo de 2023
Respuesta de Ruby & Daisy
Thank you so much for leaving us a 5 star review x
I love R&D I have been buying for a few…I
I love R&D I have been buying for a few years. Love tham all and they are really good quality and they cater for all sizes 🙌🙌🙌👍💕💕
24 de marzo de 2023
Respuesta de Ruby & Daisy
Thank you for the fantastic review Tracey, your continued support is greatly appreciated x
Great service and quality great
23 de marzo de 2023
Respuesta de Ruby & Daisy
Thank you for taking the time to leave us a 5 star review x
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