I originally booked a 10K at Hyde Park, but unfortunately Hyde Park/Run Through double booked. Instead of offering a refund, they only allowed me to switch to another event, so I chose the Victoria... Ver más
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Consulta las opiniones de los clientes
Having had to pull out of an event at late notice due to an injury, upon emailing the team, I received a rapid reply with a super kind offer - get fit again, send a screenshot, and they’d send out the... Ver más
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I was concerned about doing a marathon that was 3 laps but it was brilliant as you got to know where the water stations were etc. The marshalls and organisation was fabulous. It was great to keep runn... Ver más
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I've done a few Run Through events: 10k, half marathon and marathon and I've always found it a hugely positive experience. My latest is the Newcastle Gateshead marathon. Organisation and volunteer sup... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.
Información de contacto
London/Manchester, Reino Unido
- info@runthrough.co.uk
- runthrough.co.uk
4,4
Excelente
970 opiniones
Ha contestado el 100% de las opiniones negativas
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Regents Park 10km
Well organised…on time…safe facility…friendly marshals
29 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
We are really glad that you had a great experience here with us at RunThrough. We hope to see you again at Regent's Park or another one of our events soon!
Great organisation and a well…
Great organisation and a well marshalled course at Blackburn 10k, well done all involved!
30 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
A huge well done to you, Paul - thank you so much for the feedback on our Blackburn 10k event. We hope to see you back again next year!
Very well organised to pick number up…
Very well organised to pick number up but no pacers at events very disappointing
30 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hello Michael, I am glad that you had a good experience at our event. As you know, we have currently paused our pacer set-up as we are reviewing how we are working with our volunteers. We are hoping to get this back up when this is feasible! If there is any other feedback that you would like to give us, then please don't hesitate to email us. This is so we can do what we can to make this a 5 star experience for you!
VERY POOR SUPPORT
Booked a race through findarace.com Order reference: c08547f2f7 for Finsbury Park 10k on 30th Nov. Email confirmation, but no race information provided by run-through prior to race day. I turned up on 30th and had to register manually. Given bib 2580 and ran the race but apparently run-through didn't put me on the system and although there are pictures of me running and finishing, my name didn't appear on the results list.
No phone number so cant find out what's happened. Used the email provided, but had no response. I came all the way from Brighton! Someone needs to give me a full refund and compensation. This is appalling.
First and last time I will use the expensive and poorly supported run-through organisation.
30 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hello Ian, I do apologise for any inconvenience caused. I have looked into this and can see that the email team have now been in touch, after finding your email in our spam folder. We hope to sort out any issues that you have had during this event so you can get our usual 5 star experience. Please do follow up on our email so this can be resolved quickly :)
Finsbury Park 10k
Finsbury Park 10k. The organisation was okay, people helping and race officials were nice and welcoming. Course came up substantially short though and I’d travelled over 100 miles to target a 10k PB. I guess these things happen, but even so, this is a basic of an event and as much as I’d like the time I ran to be my PB, it definitely isn’t. Not totally wasted, the event would have been nice if that hadn’t of happened, but it did, hence one star.
2 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hello Jason. We’re really sorry to hear about your experience. This is absolutely not the standard we aim to deliver, and we completely understand how frustrating this must have been for you, especially after travelling such a long way to target a PB.
We’ve checked and can see that you’re already in touch with us via email, so we’ll make sure everything is followed up and resolved for you there. Thank you again for taking the time to share your feedback — we really do appreciate it.
Always great events put on by run…
Always great events put on by run through no matter where it is, well organised and great atmosphere
23 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hello! We are super glad that you had a great experience here with us at RunThrough. We really value your feedback and we hope to see you at an event soon :)
Run Through increasing their prices... AGAIN
Once again Run Through increasing their prices. They are massivly over charging on events that shouldnt cost as much as they are charging. They have ruined the event i loved doing every year and since they took over a couple of years agao its just been another money grabbing event they can utilise!! Hate the company and now boycotting any event they organise just out of pure spite. I know wont make a difference but will make me feel better.
27 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hello Andrew, apologies for any inconvenience in the pricing of our events. We have to consider venue costs, staffing, infrastructure and other event pricing when charging for our events. We want to make them as affordable as possible, without making a loss on our side so we have taken true consideration when going through costs per entry. Naturally there will be some inflation over the years due to increases in prices across the board, but feel we try to be as fair as possible. If you have any other feedback then please do send this over to the contact you have with us and please reach out should you need any support on payments.
Scam
Scam, avoid - they will cancel events and keep your money.
11 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hello there,
I am sorry to hear that you felt this way, we of course would not scam you out of your money. To gain some insight, I have requested more information on which event you are talking about and your contact details so we can be in touch and get your race moved to another upcoming event. We would love for you to reach out so we can sort this for you ASAP!
Thanks, Team RunThrough.
Very well organised event
Very well organised event, very efficient and great atmosphere. Only thing to possibly improve would be the catering, it was a shame that the venue’s café was not open – there was just one burger van and a coffee van. Other than that though, a fantastically well organised event.
23 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Thank you so much for your lovely feedback, we’re delighted to hear you found the event well organised and enjoyed the atmosphere!
We really appreciate your note about the catering. We’re already reviewing options with the venue to ensure there’s a wider range available in the future, as we know how much it adds to the overall experience.
Thanks again for joining us, and we hope to welcome you back at another event soon!
Excellence
The challenge with organising and delivering excellence is that you have to keeps your standards up. Sunderland 10K was no exception. Great event and ran as smooth as expected. Staff were helpful and cheery with marshals around the course very encouraging.
23 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Barry, thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear you had such an excellent time at the Sunderland 10k and hope to see you smashing it again at another event soon :)
They advertised a low price
They advertised a low price, but as soon as I started booking, the cost jumped up over 10% plus with unexpected fees. Very misleading and a waste of time. I wouldn’t trust or recommend this company.
Update:
After a review of the situation with customer service, I understand it to have been a genuine website error at the time of booking.
Run through events and team are always well managed and make sure you have fun and memorable day.
24 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Simeon,
We’re really sorry to hear about your experience with the pricing during checkout. We’d like to look into this in more detail to understand exactly what happened. Please reach out to us at info@runthrough.co.uk
so we can review your booking journey and help resolve this for you.
Thank you for bringing this to our attention, we appreciate the chance to investigate and improve.
Well organised
Well organised with a quick bag drop. Easy booking and informative information sent pre-race. Lots of aid stations during and post-race
23 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Isabella, so glad to hear you had such a positive experience running with us all the way from booking to post-race! Thank you for taking the time to leave us such a lovely review and we hope to see you again soon.
Sunderland 10k
The race was well organised and directions were easy to follow
23 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Andy, thank you so much for taking the time to leave us a review. We are so pleased you enjoyed the Sunderland 10k and hope to see you at another event soon :)
Turned up for race but it wasn't on!
Booked a race through Let's Do this for the Run Through 10k in the QE Olympic Park on 22nd Nov. Email confirmation, but no race information provided prior to race day. I turned up on 22nd to the address given in the email confirmation and ran around the whole park, but there was nothing there.
No phone number so cant find out what's happened. Used the email provided, but had no response. I came all the way from Devon! Someone needs to give me a full refund and compensation. This is appalling. Im running a race every weekend and know 100s of people who run race in my club. I shall be passing on how poor this organisation is.
Booking ref.68cdd04d9f4b729c212dde5a
22 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Pearl,
We’re really sorry to hear about the confusion and frustration you experienced when arriving for the event. This is absolutely not the experience we want for any runner, and we understand how disappointing this must have been, especially after travelling so far.
We’ve since been in touch with you directly via email and appreciate you giving us the opportunity to address the issue there. Our team is also reviewing our communication processes to ensure this doesn’t happen again.
We really hope we’ll have the chance to welcome you to another event in the future under much better circumstances.
Alton Towers 10K
Alton Towers 10K 🎢
My first 10K since 2018!!! Great fun. Well organised event and good fun raising money for a well-deserving charity.
Lots of entertainment and freebies on the day. You also get exclusive access to the rides for the event only!! Which meant only 5 minute waits for some rides!!
15 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Lucy, thank you so much for taking the time to leave us a review. We are so thrilled to hear you had a great time at the Run Alton Towers 10k this year and a huge well done for absolutely crushing your first 10k since 2018! :D
We hope to see you at another RunThrough event soon!
I found the Fulham 10K a fantastic well…
I found the Fulham 10K a fantastic well organised closed road event with a flat fast route perfect for a PB race. I run for Clapham Pioneers and we had over 35 runners taking part and will definitely be back to take part next year.
16 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Michael, thank you so much for taking the time to leave us a review and we are so pleased to hear you enjoyed yourself at the Fulham 10k :D A huge well done on your race and to all the Clapham Pioneers that took part! We look forward to seeing you again next year.
5 Stars all day of the week
5 Stars all day of the week - Experience, service, and support
18 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Thomas, thank you so much for your kind words and we are so pleased to hear you've been happy with every aspect of your experience with us. We hope to see you again at another RunThrough event soon :)
Absolutely brilliant race
Absolutely brilliant race. The organisation, the location, the support from spectators and fellow runners is the best EVER.
This was my 3rd year participating in this event and I've already committed myself to next year's run.
16 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Peter, thanks so much for taking the time to leave us a review and we are thrilled to hear how much you enjoyed your race with us and that you are already looking forward to 2026. We look forward to seeing you again soon :D
Run Alton Towers!
Ran Run Alton Towers (10k) and I couldn’t rate it any higher.
Such an amazing event with brilliant staff, great vibe, challenging but very enjoyable fun route and the park was fully open until 6pm which was amazing.
It catered for the whole family.
Any issues they responded fast and everything was detailed and informative.
100% recommend Run Through and Run Alton Towers is a must!
15 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
So glad to hear you had an incredible time at Run Alton Towers and all your queries were responded to efficiently. A huge well done on smashing your 10k and pleased to hear yourself and the family were able to enjoy the rides post race too :) We hope to see you at another RunThrough event soon.
Do not book with these guys Alton…
Do not book with these guys Alton towers run this week was an absolute nightmare
They only sent 1 ticket for 2 people and it happened to lots of people we demand a refund
16 de noviembre de 2025
Opinión espontánea
Respuesta de RunThrough Events
Hi Joanna, we’re really sorry to hear about your experience and that there were issues with you not receiving all of the codes for Alton Towers entry.
This is absolutely not the standard we aim to deliver, and we understand how frustrating this must have been for you and others affected.
We had a team onsite to ensure everyone entered into the event was able gain access and we hope that you were able to enjoy the event and your day at Alton Towers regardless.
Our team is already reviewing what went wrong so we can ensure this doesn’t happen again at next year’s event.
Please feel free to email us at info@runthrough.co.uk with your booking details if you require any further support.
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