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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I originally booked a 10K at Hyde Park, but unfortunately Hyde Park/Run Through double booked. Instead of offering a refund, they only allowed me to switch to another event, so I chose the Victoria... Ver más

Valorada con 5 estrellas sobre 5

Having had to pull out of an event at late notice due to an injury, upon emailing the team, I received a rapid reply with a super kind offer - get fit again, send a screenshot, and they’d send out the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was concerned about doing a marathon that was 3 laps but it was brilliant as you got to know where the water stations were etc. The marshalls and organisation was fabulous. It was great to keep runn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've done a few Run Through events: 10k, half marathon and marathon and I've always found it a hugely positive experience. My latest is the Newcastle Gateshead marathon. Organisation and volunteer sup... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de administración de eventos

Información proporcionada por diversas fuentes externas

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

971 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Do not book with these guys Alton…

Do not book with these guys Alton towers run this week was an absolute nightmare

They only sent 1 ticket for 2 people and it happened to lots of people we demand a refund

16 de noviembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hi Joanna, we’re really sorry to hear about your experience and that there were issues with you not receiving all of the codes for Alton Towers entry.

This is absolutely not the standard we aim to deliver, and we understand how frustrating this must have been for you and others affected.

We had a team onsite to ensure everyone entered into the event was able gain access and we hope that you were able to enjoy the event and your day at Alton Towers regardless.

Our team is already reviewing what went wrong so we can ensure this doesn’t happen again at next year’s event.

Please feel free to email us at info@runthrough.co.uk with your booking details if you require any further support.

Valorada con 3 estrellas sobre 5

Didn't receive ticket!

Not received one of our tickets for a run tomorrow, no contact and no phone numbers to call. My wife and child now can't attend even though paid for... Not good enough.

.. edit: now resolved

14 de noviembre de 2025
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Respuesta de RunThrough Events

Hello Paul, Apologies to hear that there was some difficulty in receiving the codes for our Run Alton Towers event. I can see that this has now been resolved, but if there is anything else we can do, please do send us an email at info@runthrough.co.uk - have a great race and enjoy the rides!

Valorada con 5 estrellas sobre 5

My 1st RunThrough 10k At age 63 and…

My 1st RunThrough 10k At age 63 and what an excellently organised event the Gainsborough Morton 10k and half marathon turned out to be with great contact and information leading up to the day and very friendly staff and volunteers to support the runners of all ages. I managed 10k under an hour and cannot wait to enter more events

9 de noviembre de 2025
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Respuesta de RunThrough Events

Hello Kevin and Jane, this is incredible news! We are so glad that you had a great first race experience here with us at RunThrough. We look forward to seeing you at some of our upcoming events - do keep us updated on your running journey!

Valorada con 5 estrellas sobre 5

10k event

ran a 10k event, had a great experience, lovely well planned route, well organised, would definitely run with runthrough again

9 de noviembre de 2025
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Respuesta de RunThrough Events

A huge well done, Vicki, on your 10k race! We hope that you are recovering and that we get to see you again soon :)

Valorada con 3 estrellas sobre 5

Terrible carpark organisation at Tatton…

Terrible carpark organisation at Tatton Park for the half marathon. I joined the queue on Warrington Road just before 8.10, with the SatNav telling me I'd be at the destination for 8.13. it took FIFTY minutes to get into the carpark, which was 9am and plenty of people behind me in the queue. As I left the car, the marshall said we had 4 minutes to get to the start line. I was still walking to the event village when the front runners came through, so no time for a warm up, just a quick wee then straight to the back of the runners. Fortunately I wasn't there to aim for a PB this time, but it was a really disappointing start to the day when I'd left plenty of time to get there. Runners who were being driven there were leaving the cars to walk the last bit, but as I was driving I couldn't do that. The park is beautiful and the route is great, the course marshalls were excellent. I don't know about the event village as had to leave straight away afterwards. No marshalls supporting mass exit of the carpark, but every driver followed the "let a car in" principal wherever two lines joined, so whilst it took 25 minutes to get off the field, it still felt better organised than the entrance.

9 de noviembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hello Vickie, I hope that you are well. I am glad that you enjoyed Tatton park for it's beautiful grounds - we really love this venue! I am also glad that you had a great experience with our marshals, I shall pass this forward to our team.

In regards to the parking situation, I do sincerely apologise for the inconvenience caused on race day. We are at this park regularly and we rarely have any issues here, so the team have been looking into this. We will review with the venue's parking contractor so we can improve this for next time.

Thank you again for sharing your feedback and should you have any further information, then please don't hesitate to email us at info@runthrough.co.uk where we can support you some more. We hope to see you at another event soon!

Valorada con 5 estrellas sobre 5

I have ran 5 runthrough events this…

I have ran 5 runthrough events this year, they are always well organised, plenty of support with marshals and other runners. Got another on the 23rd of November can't wait. Bug shout out to all the volunteers who without their support there wouldn't be any races.

8 de noviembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hello Karen, you are on a roll! A huge well done to you on running so many events with us this year. Best of luck for your upcoming race, we look forward to seeing you then! :)

Valorada con 5 estrellas sobre 5

Good experience, Battersea Park Chase the 🌙

Communication before the event was first class, race number collection well organised and volunteers good. It was my first 10k and thankfully a good experience.

15 de octubre de 2025
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Respuesta de RunThrough Events

Thanks so much for taking the time to leave us a review and huge congratulations on your first 10k race, we're so pleased it was a great experience. Looking forward to welcoming you back to another RunThrough event soon!

Valorada con 5 estrellas sobre 5

Love run through events

Love run through events, have done a few this year. They are well organised with great event villages, good routes and well served aid stations. Always got a good buzz too.

26 de octubre de 2025
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Respuesta de RunThrough Events

Well done on your races so far this year Ben! Thanks for your review, looking forward to seeing you on another start line soon.

Valorada con 5 estrellas sobre 5

Maidenhead Half Marathon

Great organisation and love the early start

26 de octubre de 2025
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Respuesta de RunThrough Events

Thanks for taking the time to leave us a review Sunita. We're really pleased you enjoyed the event and look forward to welcoming you back to another one soon!

Valorada con 2 estrellas sobre 5

A disaster all round unfortunately.

Cannock Chase running festival (October 25).

Access to race parking was a disaster - I arrived with over half an hour to spare but didn't actually get into the car park until 5 minutes before the race was due to start. Parking itself was very difficult because there were very few spaces left. This left no time at all to warm up.

Rushed to bag drop, friendly lady said race start had been delayed because of parking problems. Headed down to loo when race klaxon sounded, so I had to sprint 200-250m up a hill to join the back of the race, and then had to work my way through to reach my normal pace position.

On race completion, I went to pick up my free parking voucher (as advertised in race info) and was told that it wasn't free and was merely 30p (!) off a fairly steep charge of £7.30 - so £7 parking for approx 1 hour of parking. I did the Cannock event twice in 2024, and there were no issues parking and no charges.

To top it all off, I ended up with a 2 week strain injury due to the lack of opportunity to warm up.

12 de octubre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hi Luke, thanks for taking the time to leave your feedback. We are aware of the parking issues that yourself and and others faced at Cannock Chase and apologise for the late change at the venue from what was originally communicated. We regret that this had such a negative impact on your race and would encourage you to email us at info@runthrough.co.uk so that we can do what we can to make this right and regain your trust in our events.

Valorada con 3 estrellas sobre 5

The price & the dogs :(

Every time I book a race the price has increased again, some half marathons are nearly £50 which is ridiculous.
Each race I book I contact them to check if there’s dogs because I’m scared and I only book ‘dog free’ events. But every time I turn up the event villages have more dogs than spectators because they don’t enforce it, I’ve started trying to avoid run through events and look elsewhere.

26 de octubre de 2025
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Respuesta de RunThrough Events

Hi Laura,
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experiences haven’t been positive ones. We completely understand how distressing it can be if you’re uncomfortable around dogs, and we want to make sure your race days feel safe and enjoyable.

Our team would really like to look into the specific events you’ve mentioned so that we can review things. Please could you email us at info@runthrough.co.uk with a few details about which races you attended?

We also appreciate your comments about pricing, these have been passed on to the team. Thank you again for your review, it helps us to improve.

Valorada con 5 estrellas sobre 5

My first 10K race

This was my first race ever and I was a bit nervous and unsure. The staff and volunteers were friendly, helpful, and supportive. They cheered and encouraged every participant at every turn. I was one of the last ones to cross the finish line and, despite it being cold and dark, they continued to cheer me on and made me feel safe. I’m incredibly grateful for their support, it made all the difference. I’m definitely going to run in future events.

29 de octubre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hi Cheyenne, thank you for your review and huge congratulations on your first race! We are delighted that you had such a great experience and cannot wait to see you on another start line soon!

Valorada con 4 estrellas sobre 5

Grazie per l'assistenza medica

In der Woche vor dem Lauf fehlte es mir an Informationen, z.B. wo und wann kann man die Startnummer holen, gibt es eine Gepäckabgabe? Wertsachen? Ich fand auch nirgends Angaben, wie viele Verpflegungsposten gibt es? Nach wie vielen Km? Alles andere war perfekt. Die Strecke ist fantastisch, sehr gut gekennzeichnet, die Organisation grossartig. Ich hatte mich zudem unterwegs verletzt und ich wurde top betreut. Vielen Dank an alle Helfenden, Sanität und Arzt. Ich nehme nächstes Jahr gerne wieder teil und werde euren Lauf weiterempfehlen. LG, Markus

1 de noviembre de 2025
Opinión espontánea
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Respuesta de RunThrough Events

Hallo Markus,
vielen Dank für dein tolles Feedback und deine netten Worte über das Team und die medizinische Betreuung – es freut uns sehr, dass du dich gut aufgehoben gefühlt hast!

Schade, dass einige Informationen in der Woche vor dem Lauf nicht ganz klar waren. Es sieht so aus, als hättest du unsere E-Mail mit dem Link zum Event-Guide erhalten, in dem alle wichtigen Details enthalten waren. Wenn dir etwas gefehlt hat oder klarer dargestellt werden könnte, freuen wir uns sehr über deine Rückmeldung – schreib uns gerne an info@runthrough.co.uk
mit deinen Vorschlägen.

Vielen Dank für dein Feedback – wir hoffen, dich nächstes Jahr wieder dabei zu haben!

Valorada con 5 estrellas sobre 5

Very well organised

Very well organised, lots of space and amenities for runners and spectators

2 de noviembre de 2025
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Respuesta de RunThrough Events

Many thanks for taking the time to leave us a review Richard. Well done on your race at Herts, we are glad you found it well organised and hope to see you back at another event soon!

Valorada con 5 estrellas sobre 5

Organization

Organization, support from others, good food and restoration sites.
Thank you
Hope can be also organized next year

1 de noviembre de 2025
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Respuesta de RunThrough Events

HI Titan, Thanks for joining us at a recent event and for taking the time to leave a review. Hope to see you on another start line again soon!

Valorada con 5 estrellas sobre 5

Lee Valley Velo 5k

Great well organized event. Not my first time running this one, and won’t be my last.

25 de octubre de 2025
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Respuesta de RunThrough Events

Hi Mark, thanks so much for joining us at Lee Valley and taking the time to leave a review. Glad you enjoyed it and plan on coming back, looking forward to seeing you on the start line again soon!

Valorada con 5 estrellas sobre 5

Haltemprice 10k 2025 was my very first…

Haltemprice 10k 2025 was my very first race so I didn't know what to expect but everything went smoothly and organisers made sure all the runners and spectators were comfortable. I liked the free photos at the end! I've got motivation to sign up for another race, so see you next year!

26 de octubre de 2025
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Respuesta de RunThrough Events

Well done on your first race Karolina! You should be incredibly proud - we are so pleased to hear you enjoyed it and very much hope it will soon become the first of many for you :)

Valorada con 4 estrellas sobre 5

Macclesfield 10k recommend......

I love runthrough events always well organised... never any issues... love the runthrough community, the medal Monday on website... It was a great run with great runners...loved it

26 de octubre de 2025
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Respuesta de RunThrough Events

Thank you for taking the time to leave us a review - we are so pleased to hear you enjoyed the event and embrace the amazing running community! We hope to see you on the start line of another event some time soon :)

Valorada con 3 estrellas sobre 5

Pretty good race, terrible toilet provision, some safety concerns

Edited following the organiser response:

I appreciate the quick and thorough response addressing the issues I raised, which would definitely make me more likely to do the event again.

Original review in full below.

*******************************

Some definite issues with organisation and runner safety at the Brewers 10k.

Initially only 3 toilets open for the women, and one of those was blocked by 8:15. Further toilets were eventually opened inside but not long enough before the race to be useful if you wanted to warm up. For a race of this price point, I would expect better toilet provision.

More worryingly, I collapsed on crossing the finish line. It was only a sugar crash and nothing serious, but I couldn't get up, and was left on the floor for some time. There were no marshals other than the photographer, and no medical attention was offered until a spectator got the attention of the Lady Mayor who went and found the St John's Ambulance. It took a few minutes to get help. If there had been a more significant medical incident, that could have had serious consequences.

The 10k course was OK barring the quite long stretch of speed bumps on the out and back section at the start/finish. Parking easy as long as you were happy to be in place until the cut off point - which was only 90 minutes so not really a big deal. The race fee, while high for a short race, did include race photos which is a nice touch.

26 de octubre de 2025
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Respuesta de RunThrough Events

Hi Sarah, thank you for taking the time to leave a detailed review of your experience. Firstly a massive well done on your run with us and we hope that you have recovered and received any support you need!

We sincerely apologise that the standards we usually set for our events were not met on this occasion when it came to toilet provision and medical response.

It was brought to our attention that only the one toilet block had been opened by the venue initially and when trying to zarrange opening of a further two blocks the venue team had gone off site temporarily causing a delay. A further two blocks where opened a little later at around 8:30am - this is something that should have been open from the start and has been noted within our feedback and debrief with the venue ahead of future events.

We are also sorry to hear that you fell unwell at the finish line and our response was not as you should have received. Following this our team have reviewed the location of the finish line medics and their medical tent and this will be moved much closer to the finish line itself ahead of the next event to ensure provision of care is as swift as possible.

Thanks again for your feedback this will all be taken on board and we appreciate you allowing us the opportunity to respond and make changes.

We hope to see you at another event soon :)

Valorada con 1 estrellas sobre 5

Review of Run Through Events – Maidenhead Half Marathon 2025

I am extremely disappointed with how Run Through Events organised the Maidenhead Half Marathon this year. The event caused significant disruption and inconvenience for local residents, showing a real lack of planning and respect for the community.

Parking was an absolute nightmare on Blackamoor Lane, with no proper system in place to manage traffic. Traders began setting up from as early as 4 a.m., and loud music started blaring around 6:30 a.m. — far too early for a residential area. Even worse, several participants were seen urinating in bushes, which is completely unacceptable behaviour.

The road closure signs were placed far too far up the road, forcing confused drivers to turn around in private driveways, causing congestion and damage to residents’ property and vehicles. After the event, the area was left littered with rubbish, showing no care for the environment or those living nearby.

There was also no prior written warning to residents about what to expect, leaving people unprepared for the scale of disruption. Overall, the event was handled very poorly, and it’s clear that Run Through Events needs to show far greater consideration for local residents in future.

No respect, no communication, and no clean-up — very disappointing.

26 de octubre de 2025
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Respuesta de RunThrough Events

Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologise for the disruption the event had on you and the local area.

Although our events focus heavily on the runners and their experience we really do value the support of local residents and will be sure to share your feedback with the race director.

With that in mind we would love the opportunity to discuss your specific area and the signage and messaging surrounding the event so please do drop us an email at info@runthrough.co.uk and confirm your address so we can ensure improvements are made for next years event.

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