Rust-Oleum Opiniones 232

Don’t order from this company. I ordered my paint 11 weeks ago. Chased 3 times. Never got an email back from customer service and they still have my money. It’s disgusting.

Returning unusednpaints.
Bought more paint than needed and have been trying to return the unused paints for over a week. Only emails accepted and they take one working day to reply which is laughable and to this day still waiting!!! Word of warning best to order from another supplier since I returned another batch of paints with no problem and I still have to pay the return fees

Een tafel geverfd met de krijtverf van Rust-Oleum met hier overheen een laklaag, ook van Rust-Oleum. Deze hadden we gekocht bij een verf speciaalzaak. Na een iets langere tijd plakte de tafel nog steeds en werd ook erg vies. We hebben de tafel opgeschuurd en opnieuw gelakt. Nu plakte de tafel na een kortere periode nog steeds en is ook alweer heel erg vies. Contact opgenomen met Rust-Oleum en hun reactie: niet rechtstreeks bij ons gekocht dus geen hulp!
Nou, dan sta je ook echt achter je product en ben je ook echt klantvriendelijk! Voor ons nooit geen Rust-Oleum meer!

OK, easy to apply -tick
Great coverage and looks good - tick
As for wether it can be applied straight onto painted or varnished wood as it claims - absolutely not. I applied two coats of this, in workshop conditions , to a previously painted floor (diamond hard white floor paint) and it scratches , nay flakes off at the first touch from anything that isn't a socked foot!
A chair slightly moved takes both layers off... the heel of a boot etc etc.
I gave it 3stars because it looks good but I have to varnish it ASAP!!

Fed ex are completely ruining this company's reputation. I ordered paint on Monday and still no paint 2 days later. There is no contact number for customer support. You have to rely on emailing them and waiting for a response that doesn't arrive. Not good as this is the second time ordering but I wouldn't order again. I'd rather source from a different supplier or use a completely different paint brand which is such a shame as the paint itself is really good. This is an absolute waste of my time because I've already spent money and now my renovation is at a standstill because of a delay with no information at all about where the paint is.

I ordered the rust oleum floor tile paint which normally comes with an addative..I ordered the paint on Friday and received the paint 9.23 am Monday 24 November. As soon as I open the box and realised the addative was missing I contacted rust oleum by email. On the email I required two things one was a VAT receipt and the second was the addative that was missing from my order, 4 days later I received an email with my VAT receipt but no mention of my missing addative….. one week later and 6 emails later STILL no contact or addative. Very frustrating no phone number to contact them. Don’t think I will be using these again Ever

Purchase an aerosol can of fluorescent paint. After 1 minute of shaking went to spray and got 4 seconds of spray before it clogged. Went to store got a replacement. That can, I got almost half way before it clogged as well. So that's a loss of over 1/2 can.
Not reliable products.

Really disappointed. Ordered limewash paint, but one tin was a completely different shade despite identical labels. Didn’t notice until it dried—now half the walls and ceiling are ruined. Nearly impossible to fix without starting over and buying three new tins. Customer service was uninterested, with no follow-up or apology, and would only refund one tin. £300 wasted and several days added to the project. Would not recommend—there are far better limewash products on the market. Thankfully, I’ll be choosing another brand for the rest of the house.

from ordering sample colours to buying paint rustoleum has delivered a consistent and quality service. Leaving aside the good quality of the paint itself, their service has to be applauded... next day delivery, excellent communications and easy ordering. I only wish that other services provided that same level of customer satisfaction.

WHY WHY WHY ?
Simple question WHY do you use Fedex for your delivery service ?????
They are letting you down.
Your service is great, their delivery service is useless.
This is the third time I've purchased paint from you and on each occasion Fedex's tracking has been useless.
Estimated delivery today between 8.50am and 12.50pm, actual time of delivery 16.30pm.
Its like this every single time.
PLEASE PLEASE drop Fedex and use another delivery service, hence just the 2 stars.

I have bought a few rustoleum products now and have always been impressed with how good they look, how hard wearing and easy to apply the products are!
I recently bought the floor paint in oyster to paint the concrete floors in my apartment not really expecting it to work that well and expecting it would be a temporary solution but it not only looks amazing it has also held up very well. I didn’t even have to do much prep work just tipped the can of paint on the floor and smeared it around. I love it so much Iv decided I’m not going to lay flooring on top!
Would highly recommend!

Garden Paint Samples - Sweet Pinks Tester Box.
It has been amazing I painted them on the wall with the pain names underneath.
I think these are so much better for the environment with less packaging and lighter to post.
The colours were spot on for choice.
They can on time an I was notified when they were delivered
Thank you for all your help
Michelle

I bought universal paint to paint a unit. The smell seems to be gettin stronger as its drying
The smell is so so strong I have a head ache I have to leave all the windows opened at night to try dry it
The tin says it's matt finish ..... its not
. So do not use indoors or if you have any breathing issues ie asthma

Bought Rust-Oleum Satin Kitchen cupboard paint in Hessian and it’s completely transformed my kitchen. My Kitchen cupboards are handmade in oak and have never been painted or varnished but after many years were looking tired and needed updating. This paint goes on really well and two coats have done the job. I used one and a half 750ml tins to finish the job and I think it looks amazing.

Terrible customer service, completely non existent in fact. Ordered a tin of paint then realised it wouldn't suit for our project. Contacted them well within the 14 days but no reply. Their hello@ email just bounces back.
Really poor that Rust-Oleum who used to be a good company are now just a rip off internet scam.

Ordering and receiving the paint is not a problem, the furniture paint itself- perfect for the job. However having over ordered I've been trying via the "contact us" form and the email address provided which is undeliverable to try a return the paint and like a lot of reviews getting no response. Meanwhile having left a sample pack in my basket I'm getting unindated with emails telling me to checkout. I'd buy rustoleum paint again but try and source via a different route where I can actually contact them if I need to.

Spray sparkle paint rubbish did not spray finely as advertised came out in big blobs ruined my project will not use this rubbish again stick to screwfiz spray paint brilliant to use sprays in a fine mist rustoleum DOES NOT SPRAY A FINE MIST

It took four cans of this paint to cover a small kitchen cart. The paint spray flew all over the room, leaving a horrible mess. I contacted Customer Service and jumped through hoops to photograph the code on each can, copy my receipts and send in everything. Several days later, I was messaged that none of my photos were received (even after verification). I sent the info again…and again…two months later, I am still getting little ‘warnings’ that I need to send in my info. I am on a fixed income and still have not received my refund, even after speaking to a SECOND department. NEVER AGAIN!!!

I need a refund for my returned item which I have evidence they have received it. They are not replying to my emails which has been over two weeks now ☹️

purchase gator powenet, 80 grit, 5" sanding disks. they were supposed to stick to the sander as other brands i had purchase. but no. i was so pissed, if i could have found the receipt i would have returned them as fast as i could get to lowes. garbage