SafetyLiftinGear Opiniones 

698
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m a bit useless ordering via web…., therefore had no option than to call. I sincerely recommend that everybody calls..!!… Spoke to a fantastic Lady(Siobhan), who basically held my hand…., as I expl... Ver más

Valorada con 5 estrellas sobre 5

Dealing with SafetyLiftinGear for few years now. The staff has always been very supporting. Very proactive in replying our emails, taking our booking and prepare our orders on short notice. The del... Ver más

Valorada con 5 estrellas sobre 5

Great team to deal with. Robert Hood at the Glasgow depot provided a 1st class service, from a competitive quote, through to follow up emails and delivery confirmation for collection from an alternat... Ver más

Valorada con 5 estrellas sobre 5

We cannot praise this Company enough!! Unfortuantely, we ordered the incorrect lifting chains - absoutely our own fault, but James stepped in and arranged for the correct chains to be made up and de... Ver más

Información sobre la empresa

  1. Proveedor de equipamientos

Escrito por la empresa

We specialise in high-quality lifting gear, rigging equipment, and height safety products. Buy online or hire equipment from SafetyLiftinGear.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

698 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(698)

10 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Shannon Bennett has been extremely…

Shannon Bennett has been extremely helpful and great customer service whilst dealing safetylifingear.com. They even came out to the van to give me my purchase. Overall, good quality products at reasonable cost.

2 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spoke to Kerry Presley over the phone…

Spoke to Kerry Presley over the phone in the sales dept and she was polite , patient and knowledgeable about the product discussed and backed up her verbal quotation within 5mins with an email confirmation & provided an all round excellent service

21 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!

I’ve been using Safety Lifting Gear the past few years for all our Company’s Lifting strops, Chains and Ratchet straps, the service provided is always exceptional along with great prices. Cara in particular is always a great help and a pleasure to deal with.
Keep up the good work!

19 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kerry Presley Thank you

Kerry was extremely helpful when I had an issue paying for an order. She looked into what was causing the issue and helped resolve it.
I wish all customer service advisors were as helpful as her!!
Merry Christmas

15 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have placed 2 orders with the Team…

I have placed 2 orders with the Team and aside from me not properly reading the description and selecting a 3m chain block and not the 9m one i wanted (a drop down box for the one i wanted), I have to say I have nothing but superlatives to report for the Team. They have processed my orders, answered my questions and delivered quality products both times. Thoroughly recommend them

9 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service

Ordered something a month ago, not received and no one is responding to my emails. Terrible customer service.

1 de noviembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Be careful take your monies (even for…

Be careful take your monies (even for next day delivery)_ then when you chase them 3 days later told items not in stock and will be nearly 2 weeks late...No communication till I instigated!
Was advised that delivery will be down graded standard delivery option ...Wow refund of just under £2.00...but now having to wait just under 2 weeks.

20 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impeccable service

I just want to thank you for your impeccable service.
I order some slings some time ago but I completely forget to send your invoice to be paid. Only today I realise that so I sent the invoice to our accountant, he paid it and I called your company (unfortunately I don’t know who I talked to) asking when I could receive the slings. About 15 minutes after, surprise!!!, your delivery truck drives by to deliver the slings. It might have been a coincidence, but it was a very good one and I wanted to share it with you.
Thank you very much.

30 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spot on

Needed some 1 tonne strops urgently for a job arrived next day as promised no issues excellent quality product will definitely use again.

2 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor service / no item tracking provided

No reply to question about an item of interest on their website, after 48 hours I ordered it anyway on Next day delivery. Didn’t come next day! Monday called and told it will arrive hopefully Tuesday! No good to me when I needed it Friday. Not even an apology.
Now chasing a refund

1 de marzo de 2021
Opinión espontánea
Logotipo de SafetyLiftinGear

Respuesta de SafetyLiftinGear

Hello

Thanks for taking the time to leave your review we are sorry to hear about the experience you had with your order this occasion and would like to assure you this not common place at Safetyliftingear we pride ourselves on putting our customers first by providing clear and concise communication we would like to apologise for any difficulties you may have encountered, as discussed with our returns department they have arranged for your refund to be issued asap.

Should you have any further queries or if we can be of further assistance please do not hesitate to get in contact with us on 0117 9381 600 or sales@safetyliftingear.com

Kind Regards
SafetyLiftinGear

Valorada con 5 estrellas sobre 5

Moving made easy

Great service received when ordering I had a couple questions prior to purchase which the sales person had answered and provided additional recommendations great product recieved will definitely use them again.

3 de diciembre de 2020
Opinión espontánea

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