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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Living locally we popped into the Brixham store for advice and enquiry about an item we saw in the window at the weekend. The chap couldn't have been more disinterested, arrogant and rude. Needless t... Ver más

Valorada con 5 estrellas sobre 5

My very old brown leather belt was beginning to split, Sam Brown Leather had a stall at Kew Sunday market. Sent pictures and dimensions via email, payment electronically. My new belt arrived quickly a... Ver más

Valorada con 3 estrellas sobre 5

I bought a small bag, and in hindsight, I wish I hadn't, as it's like an average high street chain bag but with an overinflated price tag. I was persuaded by a smarmy and arrogant man that it's high q... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What can I say, a fantastic experience from the moment I entered the shop and met Anthony. He was very kind and helpful whilst sizing me up for my handmade belts. Upon collection, I was even more deli... Ver más

Información sobre la empresa

  1. Proveedor de artículos de cuero
  2. también en la categoría
  3. Tienda de accesorios de moda
  4. Tienda de bolsos
  5. Tienda de bolsos de mano
  6. Tienda de bolsos y equipaje

Escrito por la empresa

At Sam Brown London, we create custom made leather goods that incorporate the best of contemporary British design with old-fashioned values of honesty, quality, and personal service. Hides are tanned and dyed in one of the UK’s last remaining tanneries using processes that have been passed down through the generations. This beautiful leather is turned into stunning bags and belts in the hands of our artisans right here in our Wiltshire workshop using techniques that have been refined by years of practice. Our belts and bags are designed for modern life. Your grandfather would appreciate the quality and service. At Sam Brown London, we do this because we love it. We take pride in creating exactly what you want. We have the confidence to know that our products not only look like the very best, they’re also fit for purpose and built to last. If you care where your products are made. It matters that the materials are biodegradable and produced with the lowest footprint in mind. We know this because we care too.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(24)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Stitching fell apart and imperfections

I bought a belt from them which was good and then I bought a tote bag. Unfortunately parts of the stitching started to fall apart only after a few months with an average amount of use, I ended up taking it to a friend who fixed it for me. She managed to fix the stitching and some other imperfections which I hadn't really noticed, but the bag now looks better than when I bought it.

21 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Sam Brown London

We were delighted to discover Sam Brown London, a bespoke leather workshop in Brixham, Devon. The quality of their genuine leather belts immediately caught our attention, sparking a conversation that led to us having measurements taken and placing of orders. Despite being busy preparing for an upcoming show, Anthony kindly made time to complete our order whilst we continued with our vacation, promising they would be ready for collection by Friday.

We were thrilled to receive a call the following afternoon, letting us know our belts were ready. The service was outstanding, the craftsmanship exceptional, and the personalised initials on the belts were a thoughtful touch that ensured there would be no mix-ups. We highly recommend Sam Brown London for anyone seeking quality, unique products and a memorable customer experience.

16 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Average and Overpriced

I bought a small bag, and in hindsight, I wish I hadn't, as it's like an average high street chain bag but with an overinflated price tag. I was persuaded by a smarmy and arrogant man that it's high quality, but it really isn't the best. Would not recommend.

30 de mayo de 2026
Opinión espontánea
Logotipo de Sam Brown London

Respuesta de Sam Brown London

The oddest thing about this review is that it does not state what the actual issue is with the purchase. There is no record of a complaint by email, phone, WhatsApp or text. News flash: if you think you are NOT paying over inflated prices for mass produced high street bags (costing pence) you can think on - made with cheapest materials by the lowest paid workers that no UK employee would ever consider.
Worse still is the unacceptable personality assassination of the server - this probably says more about you. It raises an eyebrow as to why one would even go through with any purchase if the server was so 'smarmy & arrogant'.

Valorada con 5 estrellas sobre 5

Fantastic Leather Goods

What can I say, a fantastic experience from the moment I entered the shop and met Anthony. He was very kind and helpful whilst sizing me up for my handmade belts. Upon collection, I was even more delighted with the quality too. The range is extensive, belts, bags and lots more. Likewise, the colours of the leathers. The smell of the shop and the leather goods are amazing too!

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality and service. A1.

Great quality, and even better service. I must have had mine 10 years, and when it needed shorterning - due to weight loss - they were so incredibly helpful. I even brought another one as they are such good quality, and seem to get better as they age! - They even went above and beyond and put the original initials which were cut off on shortening back on the belt. Lovely touch as it was a present from my son.

12 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Perfect Product

A perfect product.
Thank you Sam Brown.

29 de octubre de 2024
Logotipo de Sam Brown London

Respuesta de Sam Brown London

A pleasure and thank you John for making the time to write this.

Valorada con 1 estrellas sobre 5

Don't bother!

Living locally we popped into the Brixham store for advice and enquiry about an item we saw in the window at the weekend. The chap couldn't have been more disinterested, arrogant and rude. Needless to say we left without more and will not be returning. Get over yourself and stop prejudicing books by covers.

17 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always great quality and so patient…

Always great quality and so patient with all of my shipping change requests.

5 de mayo de 2024
Logotipo de Sam Brown London

Respuesta de Sam Brown London

Thank you Dean for taking the time to pen this much appreciated review.

Valorada con 5 estrellas sobre 5

well made belts with good customer service

I’ve used Sam Brown before for belts and they have always lasted well and are well made. The ordering was simple and I was phoned before the belts were made to check additional stitching colours etc. The belts were delivered a day later.

22 de febrero de 2024
Logotipo de Sam Brown London

Respuesta de Sam Brown London

Thank you Philip for your support and a Big Thanks for you review. Very kind of you to take the time.

Valorada con 5 estrellas sobre 5

Never disappointed

This is my latest purchase from Sam Brown, and I am never disappointed by the quality and the care put into all of their beautiful products. This belt is a gift for a friend who will be absolutely thrilled.
A special mention should go to the customer service, which was exceptional. I needed the belt at short notice and I was not let down. Thank you very much.

29 de enero de 2024
Logotipo de Sam Brown London

Respuesta de Sam Brown London

Thank you for taking the time to mention us and thank you too for your kind words.

Valorada con 5 estrellas sobre 5

Great quality

Great quality. My 3rd belt and I'll probably get a few more. A perfect and personal gift.

1 de noviembre de 2023
Logotipo de Sam Brown London

Respuesta de Sam Brown London

Mark, thank you for your great feedback! We love you!

Valorada con 5 estrellas sobre 5

I ordered the large tote bag in orange…

I ordered the large tote bag in orange which arrived well packaged, the bag is beautiful and well made, my husband was impressed and ordered the matching compact bag for me which again is beautiful and well made. They have both been taken for a short trip away so I can confirm that they are also both useful!

11 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service and communication! (Helpful since I live in the States). A pleasure to work with. I was kept up to date on my order at all times and Anthony even sent me pics. 'Just really great attention to customer satisfaction.

26 de septiembre de 2023
Logotipo de Sam Brown London

Respuesta de Sam Brown London

We are delighted that you like what we do. Thank you very much for your kind words. Anthony

Valorada con 5 estrellas sobre 5

Superb quality British made belt

My first belt from Sam Brown, purchased after a recommendation.
Well worth the price, by far the best quality belt I have ever owned and should last a lifetime.
Very nice quality leather and the buckle being made of solid metal will look as good as new for ever.
Comfortable to wear. Measuring guide on website was spot on.
Purchase yours with confidence.

13 de julio de 2023
Logotipo de Sam Brown London

Respuesta de Sam Brown London

Thank you for your generous words. Hopefully this will be your go-to trusty belt. Good to hear that the measuring guide works too!! Sizing is a tricky thing to get across. All the best, Sam Brown Team

Valorada con 5 estrellas sobre 5

A great company

A great company. They deliver fabulous quality with first-class service. Strongly recommended.

16 de mayo de 2023
Logotipo de Sam Brown London

Respuesta de Sam Brown London

We are delighted you are happy - that's really all we care about. Thank you again for your appreciation of our work.

Valorada con 5 estrellas sobre 5

Amazing, helpful and great pieces of art

Super efficiente and friendly, helpful and accommodating as I had lost my wallet and have know Ant for a while. He managed to find a card holder similar to the one I was gifted many years ago and made it available for me to purchase. Love your work Ant.

3 de marzo de 2023

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