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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Living locally we popped into the Brixham store for advice and enquiry about an item we saw in the window at the weekend. The chap couldn't have been more disinterested, arrogant and rude. Needless t... Ver más

Valorada con 5 estrellas sobre 5

My very old brown leather belt was beginning to split, Sam Brown Leather had a stall at Kew Sunday market. Sent pictures and dimensions via email, payment electronically. My new belt arrived quickly a... Ver más

Valorada con 3 estrellas sobre 5

I bought a small bag, and in hindsight, I wish I hadn't, as it's like an average high street chain bag but with an overinflated price tag. I was persuaded by a smarmy and arrogant man that it's high q... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What can I say, a fantastic experience from the moment I entered the shop and met Anthony. He was very kind and helpful whilst sizing me up for my handmade belts. Upon collection, I was even more deli... Ver más

Información sobre la empresa

  1. Proveedor de artículos de cuero
  2. también en la categoría
  3. Tienda de accesorios de moda
  4. Tienda de bolsos
  5. Tienda de bolsos de mano
  6. Tienda de bolsos y equipaje

Escrito por la empresa

At Sam Brown London, we create custom made leather goods that incorporate the best of contemporary British design with old-fashioned values of honesty, quality, and personal service. Hides are tanned and dyed in one of the UK’s last remaining tanneries using processes that have been passed down through the generations. This beautiful leather is turned into stunning bags and belts in the hands of our artisans right here in our Wiltshire workshop using techniques that have been refined by years of practice. Our belts and bags are designed for modern life. Your grandfather would appreciate the quality and service. At Sam Brown London, we do this because we love it. We take pride in creating exactly what you want. We have the confidence to know that our products not only look like the very best, they’re also fit for purpose and built to last. If you care where your products are made. It matters that the materials are biodegradable and produced with the lowest footprint in mind. We know this because we care too.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(24)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very fast and helpful returns on…

Very fast and helpful returns on enquries. Great design.

9 de febrero de 2023
Logotipo de Sam Brown London

Respuesta de Sam Brown London

Great, thank you for your kind words Albert. Wait till your belt arrives ...hopefully you'll love the buckle!

Valorada con 2 estrellas sobre 5

Good product but expensive

Good product, belt was well made but arrived in some torn tissue in a flimsy Jiffy bag. It was a Christmas gift and at over £100 I had expected it to arrive packaged better and with more care. When I contacted them I was told I was the only customer who had complained this year and it was about recycling. As the Jiffy bag had bubble wrap inside this is a poor reason. I would not recommend as I am sure there are many other quality belts at that price with better customer service and care given.

I have just read the reply from Sam Brown, my messages to them were as ‘toxic’ as my review here. I did look all through their website and could find no reference to how the product would arrive and how to request a gift box. I will say again that it is a good product I was disappointed with the way it arrived and the subsequent customer service. It’s a shame.

20 de diciembre de 2022
Logotipo de Sam Brown London

Respuesta de Sam Brown London

Whilst we try at every level to send brilliant product its sometimes impossible to please all the people all the time. I cannot cut and post the two horrifically toxic emails that you sent to us and as with the reply to one of them if you had bothered to read the website you would have seen that if you had wanted extra packaging then you could have purchased it. Please feel absolutely free to NEVER shop with us again.

Valorada con 5 estrellas sobre 5

Leather Belt

My very old brown leather belt was beginning to split, Sam Brown Leather had a stall at Kew Sunday market. Sent pictures and dimensions via email, payment electronically. My new belt arrived quickly and looks good, not cheap but if it lasts as long as it's predecessor then Happy Days !

5 de abril de 2019
Opinión espontánea

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