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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very prompt service and delivery. Item is as described and I am really pleased with it. Build quality is good. Watched the video re how to build it which was helpful. I would say that the resulting si... Ver más

Valorada con 5 estrellas sobre 5

I've bought from Sandblasters a few times now and have been very happy with the speed of delivery and quality of purchases. Just sent off another order.

Valorada con 5 estrellas sobre 5

I contacted Martyn, after seeing an item on Facebook Marketplace. He replied almost instantly and within half an hour, Julie phoned me to help with my order. The following lunchtime I became the proud... Ver más

Valorada con 5 estrellas sobre 5

I got in touch with Sandblasters to ask about a couple of their bench top cabinets. They were super helpful. I’m new to sandblasting and am looking for my first cabinet, Julie pointed me to one... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de limpieza por arenador
  2. también en la categoría
  3. Grabado de vidrio al aguafuerte
  4. Limpieza por chorro abrasivo
  5. Servicio de restauración de automóviles
  6. Servicio de restauración de edificios

Escrito por la empresa

Sand Blasters is part of the M & T Traders group and is a family owned company that was started back in 2008. At the beginning we were just called Martyns Bargains and we started in a small industrial unit in Retford, Nottinghamshire. As the business progressed we decided to expand and make things bigger so we could hold more stock.From the start, our company had a popular demand because we offered products at a great pricing structure and we have grown a good customer base by keeping to this structure. We are a team of husband and wife who are very hard working and dedicated towards what we do. Throughout this journey, we have gained an immense amount of knowledge and are still learning to this day.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

201 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(201)

37 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

repeat customer

Very quick delivery, Very well packed item good comms and very useful item. I have nothing but praise for this company having used them in the past it is good to see they are maintaining their standards.

7 de noviembre de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

That's Good to Know Roy.
We really appreciate you taking the time to leave us a great review. Thank you

Valorada con 5 estrellas sobre 5

Very happy with sandblasters UK

Very happy with sandblasters UK. Very helpful. Quick response on motorbike bench.

30 de octubre de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

Fantastic Paul. I'm pleased to read we were very helpful.
Thank you for leaving us a glowing review

Valorada con 5 estrellas sobre 5

Arrived within 24hrs

Arrived within 24hrs, easy to order!

24 de octubre de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

Thats good to hear Laura.
Thank you for the 5 star review

Valorada con 2 estrellas sobre 5

Customer service could be so much better

Bought Sandblast Cabinet as a Birthday present for my son. I Would normally use largest online retailer but thought a specialist company maybe beneficial.Order process easy. Ordered Friday. Delivered Saturday. Great. On opening the package had clearly been dropped and two legs were badly bent. I requested a replacement unit from Sandblasters. Late Monday no response & sons Birthday Tuesday so investigated damage further. I thought it would be quicker ( and of course easier for Sandblasters ) to replace the legs.At this point I found the bottom plate damaged and felt I could straighten it. Dropped Sandblasters a mail and they quickly responded.
"I'm sorry about the delay, Mondays are manic here, 1st chance i have had to sit in front of the computer.
Sorry to see that your cabinet has arrived damaged.
I'm sure i have spares here. I will check in the morning for you and get in touch.Apologies for the inconvenience caused.
Being a specialist company I would have thought some support or guidance may have been appropriate but none was given. DHL delivered the legs Thursday and I fitted them yesterday. Not a simple job with the base plate being bent and the seal broken.I had to dismantle the whole unit, straighten the base and mating faces and then reassemble using sealer as I went. Not an easy job.
Today the unit is in use and works ok.
I should have had insisted on a full return but actually think I should have ordered elsewhere. My desire to help resolve the situation made it easy for Sandblasters to sit back. Summary is Ok product, poor support.

16 de octubre de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

Hi Paul.
I'm sorry you think that our customer service could be better.
I'm really not sure How we could improve it but I suppose there is always room for improvement.
I would like to point out to you a few things if you don't mind.
1. We don't answer emails on the weekend
2. You could of refused the delivery when you saw that the box had damage
3. We would of Arranged to collect that cabinet and exchange if for you but you asked for spare parts and we sent them as requested.
4. When you called the office on the Tuesday you said you were happy if we just sent you the legs and you would straighten the bottom plate yourself, we would of just exchanged if for you without a problem.

We can only try our best which we did.

Valorada con 4 estrellas sobre 5

Ok company to deal with..products fairly priced

Sand Blaster arrived quickly and is a good bit of kit for the money. There was a delay in the median (glass) arriving but Julie in the office sorted it and did arrive (DHL had lost it)

5 de octubre de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

Thank you for taking the time to leave us a great review.
I'm pleased to hear Julie was a good help dealing with the couriers for you and sorting it out.

Valorada con 5 estrellas sobre 5

sandblasted …

When I ordered my sandblasted I did not know that it çomes with the gun when I open it and seen the gun I was over the moon

20 de septiembre de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

That's Great George, Always nice to have a surprise.
Thank you very much for the 5 star Review. We really do appreciate it.

Valorada con 5 estrellas sobre 5

our bead blaster packed up

our bead blaster packed up contacted them on the Thursday and they went above and beyond to get it here for the following day as i explained we had an urgent job to get out
the machine arrived Friday am we put it together and was back up running on the Saturday
they could not do anymore for us .would recommend
this company with no problem

10 de agosto de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

Fantastic!!
That's great to hear Steve.
Thank you for a terrific 5 star Review.
Really Appreciate that you took the time to leave us one.

Valorada con 5 estrellas sobre 5

SBC90V

Service was very quick with no problems.

2 de agosto de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

Perfect John, Just the way it should be.
Thank you for the 5 star review

Valorada con 5 estrellas sobre 5

Great communication

Great communication. Very fast delivery. proper packaging and packed well for an undamaged delivery. Quality item. Fantastic price. So overall very very pleased. Will most definitely buy from this company again.

1 de agosto de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

This is really good to read this.
Thank you so much Kevin for a lovey review. Its much appreciated

Valorada con 5 estrellas sobre 5

Reasonable prices

Reasonable prices, easy website to use! Lots of choice in media’s, I do a lot of motocross bike restorations and there media’s are the only ones I’m happy to put my money into, the finish it leaves with vapour blasting and dry blasting is unreal! Highly recommend!

26 de julio de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

That's Awesome Tom!!
Thanks for the 5 star Review.
I'm pleased that you find the website easy to navigate, I tried my best to make it so. Also its good to know that your happy with our media.
Thanks Again Tom

Valorada con 5 estrellas sobre 5

Excellent company

Had a small issue with an item the team at Sandblasters have the best customer service team I have ever come across and worked with , they were fast and efficient keeping me informed about what was happening.
On top of that the kit they sell is good value for money
Well done excellent job

20 de julio de 2023
Opinión espontánea
Logotipo de Sandblasters

Respuesta de Sandblasters

Well that's great to hear. Thank you Jim, and thank you for taking the time to give us a 5 star review. It really is nice to see this. Much appreciated.

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