Sascron Car Supermarket Opiniones 

2624
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had 2 visits to Sascrons, first helped by Simon and then by Steve. Both were very patient, knowledgeable and not pushy, and offered us some useful insights on our test drives. Going back to collect... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly reception staff and great sales team. Simon was really helpful and able to answer all our questions. Good test drive route & a clear explanation of what the additional £200 charge to prep th... Ver más

Valorada con 5 estrellas sobre 5

Sascron not only had a wide range of very competitively priced cars to chose from but the staff were all very polite and helpful. Simon in particular handled the sale of the vehicle and was very good... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simon Williams dealt with our car purchase today. We had such a kerfuffle of a sale but Simon was very professional throughout and explained everything in plain English that we could understand. His... Ver más

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados

Escrito por la empresa

Situated on the Hampshire/Berkshire border, you’ll find Sascron Car Supermarket. We are a family run dealership with over 500 cars in stock at our state of the art indoor showroom in Aldermaston. We stock a wide variety of makes and models so you can be sure to find the perfect car to suit your needs at Sascron. Our dedicated team have experience dating back to the 1990s and are on hand to assist you with every step of the buying journey. We believe in reliability, quality and honesty and strive you ensure that each of our customers has the best service possible. Our vehicles are routinely price checked against the UK used car market to ensure our prices are as competitive as possible. So why pay main dealer prices? Come to the largest used car supermarket in the home counties!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(2624)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just traded in my car for superb car at…

Just traded in my car for superb car at Sascron. Easy, straightforward sale. Steve was great - no fancy sales pitch.
Very pleased with service. Friendly, helpful and no nonsense - definitely use this company again

5 de junio de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Sir / Madam

Many thanks for your kind review.

We greatly appreciate your business and pleased that you are happy with the car and the service.

Kind regards

Sascron Car Supermarket

Valorada con 3 estrellas sobre 5

Good prices, poor service.

The cars are very competitively priced which is the reason I purchased a car here.

The handover was quite poor though. Despite arriving at the scheduled time the car wasn’t really ready.

It was blocked in the showroom by another vehicle, none of the paperwork was prepared, very little information about warranty etc and I was only given one key. When I asked for the spare I was told they did not have one. I subsequently found it in the glove box with the blank service book.

In summary a good place to buy a well priced car if you can forgive the underwhelming customer service.

31 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Giles

Please accept our sincere apologies for the poor service you received.

We are very grateful for your business.

We will be looking into this matter and will revert in due course.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Great service and communication

Easy to deal with and all aspects discussed and kept up to date on delivery. Kordian was a pleasure to deal with.

31 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Murdoch

Thank you for your kind review.

We appreciate your business and hope you are happy[y with your new car.

We will ensure Kordian is updated.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

I recently bought a beautiful Peugeot…

I recently bought a beautiful Peugeot from Sascron Car Supermarket. I initially went in to view a Toyota Yaris but ended up leaving with a stunning Peugeot instead. Simon was extremely helpful and patient, answering all of my questions and putting any doubts to rest.

From the very beginning, I received a personalised experience and was kept informed and involved at every stage of the process. The vehicle drives really well, and I’m very happy with my purchase.

I would highly recommend Sascron Car Supermarket to anyone looking for a quality car from knowledgeable and experienced dealers.

27 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Nancy

Thank you for your review.

We appreciate your business and are pleased that you are happy with your purchase.

We will ensure your feedback is passed on to Simon.

Best wishes

Sascron Car Supermarket

Valorada con 3 estrellas sobre 5

The salesman (Steve) was very helpful…

The salesman (Steve) was very helpful and Jordan through out the sales and very happy with my purchase but the customer service is worst. I deposited £250 in order to secure the car one month ago and sent couple emails but no response and tried at least 20 times call but hardly 2 times picked up the phone and they always have same answer you will get your money in 3 to 5 working days but never received. The worst customer service I ever faced with. They are very unhelpful. I am still waiting my deposit and let's see when they going to pay me back. I am thinking of reporting to relevant department for this.

19 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Gurung

You are a previous customer and we appreciate you coming back to purchase another vehicle.

We are sincerely sorry for the inconvenience that has been caused. It is not acceptable that you have been waiting for your deposit return. I understand the issue has been resolved, however the delay is not acceptable.

My colleague Jorden has tried to call you to discuss the matter. Please do call back or visit the showroom when convenient so that we can discuss the issue.

Kind regards

Sascron Car Supermarket

Valorada con 3 estrellas sobre 5

Touchscreen issues

Brought a tesla,an hour into a 2.5hour trip home the touchscreen started to play up message the salesman soon as home ,no response got his money didn't care,emailed Keeley from customer service got email back,the had to call after a couple of days as no more complication. I said I would take it back to them but need a courtesy car, but couldn't get one as only have 2 cars, for a company that sells hundreds of car a month you would think you would need more than 2. After many phone calls and emails and 4 weeks I had to take the car back to them for repair. Keeley was great and done her best to help but the decision makers need to be more proactive and solve these issues quicker, having a car with touchscreen issues that change the heating ,radio station,and other things was not a great experience and having to lose a day's money to take a car back is not good. I hope they can learn from this and be more proactive in future. Very happy with the work Keeley has done with helping with this, the only person in costumer service,and now after what was a very unpleasant wait for repair I'm happy with my car. Thank you Keeley and keep up the good work.

27 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Keeble

Thank you for your feedback, its is appreciated.

We will take on board your comments.

We would like to thank you for your purchase and apologise for the inconvenience caused.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Fantastic Purchasing experience

I purchased a Tesla Y from Sascron today, and what a wonderful experience it was from start to end. I had the pleasure of dealing with Steve, my salesman, who did a wonderful job of helping me chose my car. My plan had been to buy my 1st EV outright, but after speaking with Steve and tapping into his extensive industry knowledge, a PCP was what I ultimately went with. Given what the age of my car would be in 4 years and the uncertainty around the EV values in the future, once I saw and understood the numbers, I was so thankful that Steve talked me out of a cash purchase. With the help of Jordan and Sanjay, who helped put together a wonderful warranty and cleaning package to cover the entirety of my PCP period, I am absolutely thrilled with the decision they helped me arrive at. I have cash left over to enjoy from the sale of my trade in and I can enjoy 4 years of hassle free motoring. Thank you once again Steve, Jordan and Sanjay for your assistance, I am not disappointed being guided by yourselves. Amazing service and a fantastic selection of cars.

28 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Dal

Many thanks for your review.

We are very pleased that you are happy with your purchase.

Your kind words will be passed on.

Regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Professional with excellent customer services

I bought a car from Sascron in April 2025 and the service and experience has been faultless. The salesman, Kordian, was professional and easy going and happy to negotiate with regards to my trade in vehicle and length of warranty. The car I purchased had two advisories on the last MOT (brake pads, and windscreen stone chip) both of which were sorted as part of the sale. Sascron also replaced the front tyres as the tread was nearing the legal limit.

Following purchase of the vehicle, I noticed that the passenger door lock was faulty. The fault was covered by the warranty but the warranty company would only pay 30 minutes of the 90 minute labour leaving £80 to pay. Keeley from Sascron customer services contacted me reporting that Sascron would pay the difference.

Overall Sascron have been professional with excellent customer services.

28 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Kelsey

Thank you so much for your kind review.

We greatly appreciate your business and are pleased to hear that the issue you had post sale has been resolved.

We will ensure that Keeley is updated.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Appreciated having a very knowledgeable…

Appreciated having a very knowledgeable and helpful salesman, who thoroughly explained all stages off the process and the options available to me.

26 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Benji

Thank you for your review.

Simon Williams was your sales executive, we will ensure he is updated with your positive feedback.

We appreciate your business.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Simon was very helpful and…

Simon was very helpful and knowledgeable and made the experience very easy.

24 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Brian

Many thanks for your kind review.

We appreciate your business and hope you are enjoying your new car.

Regards

Sascron Car Supermarket

Valorada con 4 estrellas sobre 5

Good experience

I found the experience was very good. I was given all the information I needed didn’t have any hard sell. The staff were friendly and helpful. There are a lot of cars to choose from which made looking at a potential purchase easier.

9 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Lee

Thank you for your positive review.

Your business is greatly appreciated and we hope that you are enjoying your new car.

Best wishes

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Had a great experience buying a car…

Had a great experience buying a car from this dealership. The salesman Ben was very proficient & knowledgable and did a great job of getting the car ready for us asap as requested. Would definitely recommend this dealership if you don’t know what car you would like as they have a huge stock of dozens of different makes.

13 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mrs Dewar

Thank you for your kind review.

Your business is greatly appreciated and we hope you are happy with your purchase.

We will ensure that your positive feedback is passed on.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Excellent service and advice from Simon.

17 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Chi

Thank you for your kind words.

We are very grateful for your business.

Your positive feedback will be passed on.

Do take care.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Good information and smooth process…

Good information and smooth process made buying this car easy and enjoyable.

8 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Trevor

We are pleased that your experience with us was stress free.

Your feedback is greatly appreciated.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Large range of cars available to view

The car I wanted had to be a SUV with a large flat boot and decent mpg.
I turned up with an A4 sheet of possibilities and with the salesman's help quickly whittled this down to four possibilities.
After looking at the cars on the site I took my favourite out for a test drive and then bought it.
Throughout the process the salesman explained everything from how to start the car through to the purchase of the car and the optional extra services clearly and succinctly.
I would definitely buy from Sascron again.

17 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Bromfield

Thank you for your kind review.

We will ensure your feedback is passed onto Simon who assisted you with your purchase.

Thank you for your business.

We wish you well for the future.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Great company.

Bought a lovely Range Rover Evoque. Dealt with Steve from start to finish. A great bloke who done us a great deal. Highly recommend!

15 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Sir / Madam

Thank you for your positive feedback.

We hope that you are enjoying your new Evoque.

We will ensure that Steve is updated.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

After sales defect

I brought a car from these guys which was easy and relaxed.

When I got the car home and looked over it properly I noticed a crack in one of the rear lights. I emailed the salesman who directed me to customer service.
I emailed them with the images and the issue.
Shortly after I received an email back from Keeley in customer service, we then spoke over the phone where she resolved everything and said they would call me once a new part was in for them to fit. A couple of days later Keeley called to say she had the part and made an appointment for me to come in to get it fixed.
This was done and the car was fixed, the whole process was as easy which was a nice surprise as some used car garages are not bothered once the car is off there site but Keeley dealt with it perfectly and smoothly, well done to you all, I would recommend you guys to any one

13 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Mr Whitfield

Thank you so much for your review.

We am sorry to hear that you had a problem with the car but pleased that the issue has been resolved.

We greatly appreciate you taking the time to provide such positive feedback, your words are very kind and we will ensure that Keeley is updated.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Steve was brilliant

Steve was brilliant! Thank you. He was very helpful and patient with all our questions.

14 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Josie

Thank you for your kind review.

We hope you are enjoying your new Kia.

Thank you for your business.

We will ensure that your feedback is passed onto Steve.

Kind regards

Sascron Car Supermarket

Valorada con 5 estrellas sobre 5

Great experience buying my car from…

Great experience buying my car from Simon and Jordan. Efficient, concise and friendly service. Everything taken care of and love my new car ! Fully checked, fully specked and drove away same day. 👍🏼😊highly recommend.

10 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Ms Bancroft

Thank you for your positive feedback.

We will ensure that Simon and Jorden are updated.

We appreciate your business.

Kind regards

Sascron Car Supermarket

Valorada con 1 estrellas sobre 5

I had a booking this morning at their…

I had a booking this morning at their Reading centre. I arrived on time and they let me wait for 30 minutes and then told me the car was sold. The salesman said they mixed up several bookings in the morning so I couldn’t get my place on time. I asked him to provide some other similar options and he just asking me to look around by myself. What a poor service.

****— same as what I thought, nothing more after the response.—****

10 de mayo de 2025
Opinión espontánea
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Respuesta de Sascron Car Supermarket

Dear Chris

Thank you for your feedback.

I kindly request you allow us to look into what happened, we will then come back to you.

Kind regards

Sascron Car Supermarket

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