Sauna Timber Opiniones 

196
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic business. Gave us some useful advice for our self build sauna. The timber supplied is excellent. Delivered on day they said they would. Can’t fault them

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... Ver más

Valorada con 5 estrellas sobre 5

Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

196 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(196)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My first sauna: company is excellent

I’ve never built a sauna before so this was my first attempt. I had looked at several websites when planning what to do. After I received my samples I decided to order the majority of my materials from Sauna Timber. I have now fitted the 126 strips of Alder panelling and not one piece was damaged or sub standard. In the past with other wood working projects I always order a few items spare to allow for damage. In the case of Sauna Timber this was not required as every item was 100%. The delivery and customer service was fantastic as well. I’ve got my sauna now but would have no problems whatsoever recommending them. Well done. A very satisfied customer.

18 de enero de 2021
Valorada con 5 estrellas sobre 5

Fantastic customer service throughout…

Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere. Also, much better priced than others on the market with what we needed in stock at the busiest time of the year. I believe Sauna Timber is one of the few companies that keep stock in the uk and as a result provided speedier shipping times. Thank you, Andrei! Would highly recommend!! :)

28 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Great stuff

Phoned the company on a Sunday afternoon, answered all my questions, placed my order on line and received them the following Thursday great product

15 de noviembre de 2020
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Respuesta de Sauna Timber

Thank you so much Paul for taking the time to share your experience. We take pride in knowing our customers are happy!

Valorada con 5 estrellas sobre 5

Contacted Andrei at Sauna timber To…Purchase sauna products.

Contacted Andrei at Sauna timber To discuss my Sauna requirements.
I have no hesitation in recommending This company for all sauna products.
His advise was excellent.All I had to do was give him the dimensions of the room,
He then advised me of how much timber and all material I needed to complete the room.
All communication was informative and 1st Class.
Delivery was very reasonable and fast as we live in the West coast of Scotland.He operates with a great software package which allows you to track your sauna Delivery.
We now have a beautiful sauna.
Thanks again Andrei.👍
We now have a
Thanks again Andrei.

15 de noviembre de 2020
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Respuesta de Sauna Timber

Hi Brendan,
Thank you for your kind words. Seeing that you had a 5 star experience is the best thing we could hope for! Your review means a lot to us!

Valorada con 5 estrellas sobre 5

Top quality and truly amazing service

Top quality and truly amazing service - an engaged seller that really seems to care about saunas and their sauna kit clients. Speedy and very well priced delivery too!

It's refreshing to be able to give a top review to a business rather than complain about poor service.

I honestly can't praise the team at Sauna Timber enough

18 de octubre de 2020
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Respuesta de Sauna Timber

Thank you so much Andy for taking the time to leave us a 5 star rating- it's much appreciated!

Valorada con 5 estrellas sobre 5

Helpful

Helpful, polite and friendly service. Thank you.

12 de octubre de 2020
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Respuesta de Sauna Timber

Thank you so much John for taking the time to leave us a 5 star rating!

Valorada con 5 estrellas sobre 5

Andrei was brilliant

Andrei was brilliant! Excellent communication on the telephone, simple hassle free delivery. The sauna door and accessories were absolutely beautiful and top quality. The wood has a lovely natural woody scent that I think is going to be lovely in the sauna. Would definitely recommend to anyone needing sauna products.

2 de octubre de 2020
Opinión espontánea
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Respuesta de Sauna Timber

We are so grateful for your kind words. Thank you for sharing your review with us and the community!

Valorada con 5 estrellas sobre 5

Great values and first class products.

Great values and first class products.
Excellent service -rapid delivery and helpful advice on best practice when fitting timber.
provided Excellent and patient support on helping me sort out a payment problem with my bank.
All in all highly recommended as your sauna timber and acessories supplier of choice.

19 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great product, reasonable delivery times and great service!

22 de julio de 2020
Opinión espontánea
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Respuesta de Sauna Timber

Thank you Monika for your kind words, it is much appreciated.

Valorada con 5 estrellas sobre 5

A brilliant company

A brilliant company. I can't recommend them strongly enough .. I bought from Sauna Timber on two occasions, firstly a window and vapour barrier, and secondly timber for benchs, a vent cover and other accessories. .
On both occasions I spoke directly with the owner who gave direct, straightforward information and was unbelievably helpful and informative.
The goods where of excellent quality and the delivery was rapid. In the case of the timber I ordered it on a Wednesday and was called the following afternoon to be told it would be delivered in person bt the owner that evening. I live in southern Scotland and the company is based in East Anglia! .. Incredible!

6 de julio de 2020
Opinión espontánea
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Respuesta de Sauna Timber

Thank you so much for taking the time to leave us this amazing review.
We are so glad to hear that you are pleased with our service.

Valorada con 5 estrellas sobre 5

Simply the best

Quite simply the quality of the products and the service from Andrei cannot be faulted - the man is an inspiration - so much so that he is making me look a lot closer at our own customer service levels.

5 de julio de 2020
Opinión espontánea
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Respuesta de Sauna Timber

Thank you so much, Stuart! That's wonderful to hear!

Valorada con 5 estrellas sobre 5

Excellent service kept us up to date…

Excellent service kept us up to date all the way until delivery and after service questions asked helped us with them

3 de julio de 2020
Opinión espontánea
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Respuesta de Sauna Timber

Thanks a lot, Abid. We are here to help!

Valorada con 5 estrellas sobre 5

Excellent service....

Excellent service and communication throughout, will definitely use this company again.

3 de julio de 2020
Opinión espontánea
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Respuesta de Sauna Timber

Thank you so much for your review! We are so glad to hear that you are pleased with our service.

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