SaveLix Opiniones 

279
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

“Well I purchased this highly essential piece of apparatus for emergency purposes but it may be useful in the future. I hope not. But I will say this that IT IS A HIGHLY VALUABLE APPARATUS because it... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The product is well made, appears sturdy and hopefully we never have to use it. The ordering was slightly problematic because I kept getting "but wait" offers that were confusing and ended up spending... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

SaveLix is a great lifesaving device and their customer services is excellent – they are very responsive to emails. There was a simple mixup. with my order and they corrected the problem within two da... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed order for two Savelix devices middle of August. Shipped to me in three days but my local post office carrier put in wrong mailbox. Since I didn't receive order, called Safelix and they agreed t... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Here at SaveLix, we’re proud of our purpose, our products and our people. We believe that while accidents are beyond our control, with the right tools and resources, we can change their outcomes. Our mission is to provide you with the solutions you need to stay safe and prepared. So when emergencies happen, you can make them "a thing of the past."


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

279 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,4

Todas las opiniones

(279)

124 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So far it’s great

My experience with the company has been excellent. I don’t have any experience using the product thank goodness! I bought this as a precaution as I live alone and know that in the event of an emergency this could be the difference between life and death.

13 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SAVILIX CHEATED ME...$206.00

They lied again. Did not send my money back after this last review. I got discussed wi3th all the time I invested Thought the product spoke for them, but NO!!! NO INTEGRITY. I GAVE THEM WHAT THEY WANTED, THE PURCHASE INFO... NO.
LOOK UP" NEGITIVE REVIEWS FOR SAVELIX" DOZZENS!!!!! I WISH I KNEW

1 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Review with a suggestion

I received the product almost overnight, and it was nicely packaged. It looked exactly like the product shown. I ordered the two available sizes, for children & adults, but it would be nice if they offered an additional XL size for larger people. I had a short, stubbly 5 o'clock shadow on my face and a mustache, and I had to try getting a nice seal 3 times on myself, which drew a little concern. If you pass your hand through running water and slap some moisture on the face before using it, I learned that it makes a slightly better seal versus going dry over the mouth. Maybe the mouthpiece could've been made of a softer, stickier, tackier, gooier silicon material so that it'd provide the absolute best seal immediately, I don't know.

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refuse to respond for refund!

I ordered this product thinking it was an American company based out of CA, given the physical address on the website. Tracking showed it came from China, which was not disclosed. Would never have purchased it had I known. Review of the company shows they are a foreign company using a registered agent to do business in CA. The address used is one registered to over 3k companies, many reviewed as scams. Have emailed them requesting refund and prepaid label to return item and they continue to ignore me, despite their claim of easy refund available on the website. Avoid like this company like the plague! I have had to open a dispute with PayPal and will be reporting them for fraud through various federal and state regulatory agencies.

21 de agosto de 2025
Opinión espontánea
Logotipo de SaveLix

Respuesta de SaveLix

Hi there,

I’m truly sorry to hear about your experience and the frustration it has caused. We never want any of our customers to feel misled or ignored.

We do have a straightforward refund policy. If you would like to return your order, we’ll provide you with full instructions and support to make the process as easy as possible. If you’ve already emailed us, I sincerely apologize if you didn’t receive a response — that’s not the level of service we strive for.

Please email us directly at support@savelix.com with your order number, and I’ll personally make sure your refund or replacement is processed right away.

We appreciate you raising this concern and giving us the chance to make it right. Your trust means a lot to us, and I want to ensure this is resolved to your satisfaction.

Sincerely,
SaveLix Customer Support

Valorada con 1 estrellas sobre 5

No response no enaikw !!!

Not re playing to emails had no order !!

11 de agosto de 2025
Opinión espontánea
Logotipo de SaveLix

Respuesta de SaveLix

Hi there,

I’m sorry for the trouble. We couldn’t find an order under your details, could you please share your order number or the email you used so we can check this right away?

We’ve also reached out directly to help resolve this quickly.

— SaveLix Customer Support

Valorada con 1 estrellas sobre 5

False Sell

Worst product and doesn’t even work to the degree as advertised. If I needed to depend on this product in a real chocking emergency, I can guarantee it wouldn’t work. Doesn’t create any suction when activated. To make matters worse, SafeLix does not offer any customer support phone number and the email to their customer service center goes unanswered after many emails to them for a return and refund. Do NOT buy this product. It’s a total scam.

28 de agosto de 2025
Opinión espontánea
Logotipo de SaveLix

Respuesta de SaveLix

Hi there,

I’m truly sorry to hear about your experience and the frustration this has caused. SaveLix is FDA-cleared and has already been successfully used in real emergencies, so your feedback is very concerning to us.

We’ve reached out to you directly to resolve this as quickly as possible — whether that means helping with troubleshooting or processing a refund right away. Please check your inbox (and your spam folder just in case) for our message.

Your safety and peace of mind are our top priorities, and we’re committed to making this right for you.

— SaveLix Customer Support Team

Valorada con 5 estrellas sobre 5

You hop to never use it....

I have put it as I have it and hope never to need it's use bought two and gave one to a friend who is also disabled and a fire blanket so if she needed something in an emergency she would have these two items at hand for that emergency moment fir herself or even to use them on someone else she live in a senior citizen apt complex and the neighborhood is all seniors each is close near by folks if a moment in time should accure to herself or a neighbor she or someone else may need split second help ....

30 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ready & Waiting!

The order came quite fast and the device comes with an adult and youth face mask that I liked. I haven't personally had the chance to use the device yet and I pray that my wife and I never have to. I really purchased it in case one of us is not around in the event of a choking emergency. I'm glad I did, especially since we are getting older and you just never know these days.

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far, so good

My order was promptly processed and delivered. It's hard to rate a product that I haven't had to, and hopefully will never have to, use. The materials are good and the device works smoothly. I have no doubt that it will perform as advertised if it is ever needed. I live alone and this gives me a greater sense of security in case I should need it for myself.

25 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Every person who lives alone should own one.

You need to pay attention to what they are providing as they keep adding on. I ttook my time and order 2 of the savelix. Many years ago I choked at home and no one was there. I ran myself into the counter and was OK. I live alone, almost 79 and anything could happen. I tried it up against my face and gently pulled just to see what it felt like..... This Savelix is awesome and every person who lives alone should own one!

19 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Compact and gentle

Really like that it works without needing to 'mash' the device down on the victims face like other devices. Very gentle in practice. Also more compact than most other devices.

9 de agosto de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Customer care resolved my concern

Customer care resolved my concern in a professional, generous manner. The products that this company sells look excellent. I have not used them so I can only review my experience regarding the customer care department. Thank you for hearing me and resolving my issue.

21 de agosto de 2025
Opinión espontánea
Logotipo de SaveLix

Respuesta de SaveLix

Hi there,

I’m very sorry to hear about the frustration you’ve experienced with your order. That is not the experience we want for our customers, and I truly understand how upsetting this must feel.

To clarify: our checkout process includes optional offers and bundles, but nothing should be added without your confirmation. It sounds like something went wrong during your order, and I apologize for any confusion caused.

Please rest assured—we will prioritize your case and make sure this is resolved quickly. If you’d like to return the items, we’ll help you through the process and ensure you receive your refund as soon as the package is received at our warehouse.

Your trust is important to us, and I sincerely apologize again for the inconvenience. Please reply with your order number so we can take care of this right away.

Sincerely,
Customer Support Team

Valorada con 4 estrellas sobre 5

Good Customer Service

Initially, my review was not good. Once the company saw the poor rating, they got back to me right away. They worked things out in my favor. Things were cleared up in a couple of days.

20 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought this because of money back…

I bought this because of money back guarantee. The product is cheaply made not a lot of suction. I have been asking for a refund I'm continuously ignored. Don't deal with this company

8 de agosto de 2025
Opinión espontánea
Logotipo de SaveLix

Respuesta de SaveLix

Hi there,

We’re truly sorry for the frustration this has caused you. I want to assure you that our support team has already reached out directly to prioritize your case and help you with your refund request.

We never want our customers to feel ignored or left without answers. Please check your inbox (and spam folder, just in case) for our message. If you didn’t receive it, kindly share your order number here so we can immediately look into it and resolve this for you.

Thank you for your patience — we’ll make sure this is taken care of promptly.

Best regards,

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