Hired them to create a tracing report and forensics analysis for me. They brought a perfect result just in two weeks. They also consulted me on how to move forward, which helped in many ways to unders... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
sono stato vittima di una truffa online, ho perso migliaia di euro per un investimento su una piattaforma non regolamentata. Ho contattato scamhelp.net, una società all’avanguardia sulle truffe con pa... Ver más
Non credevo più a nessuno, perché sembrava che tutte le soluzioni fossero truffe. Poi, ho deciso di rivolgermi a Scam Help, e posso dire che sono stati un grande aiuto. Hanno fatto un lavoro incr... Ver más
La empresa ha respondido
Real pros, they offer different solutions and being transparent from the beginning. They told me straight up - there is no guarantee. Whoever guarantees refunds is just a scammer! Be wise choosing the... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Scam Help (registered in The Netherlands under Transparent Business Solutions B.V., Company Number 78091624) is a dedicated team of professional IT forensic analysts, bank fraud specialists and case coordinators with vast working knowledge in online trading scams and other types of fraud. Scam Help assists clients to recover their lost funds and return stolen wealth to its rightful owners. We provide our clients with hi-end tailor-made solutions dealing with all classifications of financial fraud in order to help regain their lost assets no matter how dire the situation might seem.
Información de contacto
Kalvermarkt 53, 2511CB, The Hague, Holanda
- +31 70 2629201
- support@scamhelp.net
- scamhelp.net
Tracing & recovery
Tracing & recovery. I had ETH stolen, they sent me profits in fake coins to make me convinced. It was my first time buying crypto, I had no idea... These guys helped me to spot the fake coin and prepared the report I had to bring to the police, now police are working on my case. I got half of the money back already, I hope the police will be able to bust the criminals too
1 de julio de 2024
Opinión espontánea
Respuesta de Scam Help
Dear Lola,
Thank you for sharing your experience with us. We’re truly pleased to hear that our team could assist you in tracing and recovering your stolen ETH, and help you navigate the complexities of dealing with fraudulent transactions.
We understand how overwhelming it can be, especially with your first experience in buying crypto and encountering fake coins. It’s great to know that our efforts in identifying the fraudulent activity and preparing a comprehensive report were helpful in your case.
We’re encouraged by the progress you’ve already made in recovering half of your funds and are hopeful that the police will be able to bring the perpetrators to justice. We know how important it is for you to see a resolution, and we’re keeping our fingers crossed that the authorities will achieve a positive outcome.
If you need any further assistance or support during this process, please don’t hesitate to reach out. We’re here to help in any way we can.
Even though scam helpers could not help…
Even though scam helpers could not help me because I lost only 3000, they gave me very good advise, so I went and raised a chargeback with my bank and the bank returned the money.
28 de junio de 2024
Opinión espontánea
Respuesta de Scam Help
Dear Cerys,
Thank you for sharing your experience. We're glad to hear that our advice was helpful and that you were able to successfully resolve your issue through your bank.
Before I signed up
Before I signed up, they made things sound like there was a good chance to recover the cryptos (BTC) I lost through a scammer. It's now been 2 years and nothing has happened and nothing from them for a year.
They kept saying they need to have the police, FBI or CIA involved in the investigation to get a chance. Had they told me that upfront, I would not have agreed to pay them $6k.
If you've been scammed, be careful before making your decision as they overpromise and under deliver just like so many companies out there. I feel like they produced nothing of value as nothing has been recovered with just empty promises. I dealt with a rep who mostly cared about making a sale vs getting results.
12 de julio de 2024
Opinión espontánea
Respuesta de Scam Help
Dear Alain,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your frustration and understand your concerns. We take such matters very seriously and would like to address a few key points:
Initial Communication: We strive to provide a realistic overview of the recovery process, including the involvement of law enforcement agencies such as the police, FBI, or CIA, when necessary. This is to ensure that clients are fully aware of the complexities and potential challenges involved in recovering lost cryptocurrencies.
Process and Expectations: Our goal is to assist in recovering lost funds through a detailed and methodical process, which often involves working with various authorities and can take time. We aim to manage expectations by highlighting that such investigations are inherently complex and outcomes may vary.
Transparency: We apologize if there was any misunderstanding regarding the services we provide. We are committed to transparency and ensuring that our clients are informed about the steps and potential outcomes. If there was any miscommunication, we sincerely regret it.
Service and Follow-Up: We understand the importance of regular updates and maintaining communication. If you felt that you did not receive adequate information or support, we would like to review your case to identify any gaps and address them promptly.
Hi I'm concerned about stelar trust…
Hi I'm concerned about stelar trust bank is it a scamer or legit?
Thank you for the response and apologies for the star rating
28 de junio de 2024
Opinión espontánea
Respuesta de Scam Help
Dear Bhekumuzi,
Thank you for raising your concerns about StellarTrust.com. We want to clarify that StellarTrust.com is indeed a scam. One clear indicator is the absence of Terms & Conditions and a Privacy Policy on their website, which are essential for any legitimate business.
Thank you for rating our consultation!
Elizabeth was my case manager
Elizabeth was my case manager, we worked for over 6 months together and then she left, I had a feeling that the case started moving very slowly, but then the firm assigned me a new one... It took 2 more months to get a response from regulators, as a result, they ruled in my favour and I got a full refund after approximately 8,5 months. I paid then 1200 EUR for the services and got 14000 back. They also took an 8% success fee from me.
11 de junio de 2024
Opinión espontánea
Respuesta de Scam Help
Dear Abby,
Thank you for sharing your experience with us. We're delighted to hear that you received a full refund and that the regulators ruled in your favor. We understand that the process can sometimes be lengthy and appreciate your patience throughout the 8.5 months it took to resolve your case.
We apologize for any inconvenience caused by the change in case managers. Our goal is always to provide consistent and effective support, and we're glad to know that the transition ultimately led to a successful outcome for you.
Your feedback is valuable to us, and we are grateful for your understanding and cooperation. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best regards,
I liked them
I liked them, but they were too pricey. I ended up spending 2,5K on a recovery of 12, in my opinion, it took them a few steps. Ideally, I would pay no more than 1,5K. These guys do the job, fees are upsetting though
3 de junio de 2024
Respuesta de Scam Help
Dear Chelsea,
Thank you for sharing your feedback with us. We're pleased to hear that you were satisfied with the recovery results and our services.
We understand that the cost of our services can be a significant consideration. Our pricing reflects the complexity and thoroughness required to achieve successful recoveries. While we aim to provide the best possible service, we also strive to offer fair pricing for the expertise and resources involved.
Your feedback is valuable to us, and we will take it into account as we continue to improve our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Real pros
Real pros, they offer different solutions and being transparent from the beginning. They told me straight up - there is no guarantee. Whoever guarantees refunds is just a scammer! Be wise choosing the company! Not all the situations are good for recovery, so trust only professionals who tells you from the beginning if there is a chance or not!
25 de mayo de 2024
Opinión espontánea
Respuesta de Scam Help
Thank you for your insightful review. We deeply appreciate your recognition of our transparency and professional approach. Our primary goal is to provide honest and realistic assessments from the start. As you mentioned, we always emphasize that recovery efforts have no guarantees. Anyone promising guaranteed refunds should be approached cautiously, as such claims are often a red flag for scams.
We strive to offer various tailored solutions based on each client's unique situation. Our commitment to transparency means we inform our clients upfront about the potential challenges and likelihood of success. This honesty helps set realistic expectations and builds a foundation of trust.
Your advice to be wise when choosing a recovery company is invaluable. It's crucial to work with professionals who are straightforward about the chances of recovery and prioritize the client's best interests. We're honoured that you found our approach to be trustworthy and professional.
Thank you again for your kind words and for choosing Scam Help. If you need further assistance or have any questions, please don't hesitate to reach out.
Best regards,
Competent company that can surely help scammed people
Waiting for final response on my personal case, for now I can say they do what they promise and try all the ways possible to help you with your case.
8 de mayo de 2024
Opinión espontánea
Respuesta de Scam Help
Alby, thank you for your feedback. We're pleased to know that you find our efforts in handling your case promising. We are committed to doing everything possible to assist our clients, and we're hopeful for a positive resolution. If you have any updates or further questions, please let us know.
Best wishes,
Do not get scammed by this company!!!
My definition of a scam company is twofold. One is a company that is pure fraud, which Transparent Business Solutions, also known as Scam Help is not. The next definition to me, is a company who overinflates their abilities, their success rates, and what the likelihood of their success in your case in order to syphon thousands of dollars from you. THAT is what Scam Help/Transparent Business Solutions is. I have gone through the trouble of becoming a verified reviewer, JUST to make sure I help protect people from this shady company. It is easy for a company to create false positive reviews on this site. I can't change this modern culture of scammers, but it's now my life's work to protect as many as I can. If they manage to get this review removed, I'll write another. I will dedicate an entire social media channel to this experience if I have to, I already have the handle and the social expertise to grow the account, it was that bad.
Here's what happened. My brother and I were in a pig butchering crypto scam, and my brother lost a total of 202,000. For the price of just over 9,000 TBSBV claimed that they could recover the money. I was very hesitant after just experiencing fraud with foreigners, but they invest heavily in convincing you, and I was desperate to see my brother recover any amount of his life's savings. This company did a crypto tracing report which I could have gotten much cheaper, and wrote one letter to some of the exchanges. The only other thing they did was craft a spelling error filled letter to someone in the FBI to send on my behalf. Does that sound like 9000 dollars worth of work to you? I met them approaching two years ago. I have receipts for everything I'm saying. Then they disappeared. I only heard from them when I wrote a review 5 months ago which they had removed because I used names. There are now no names in this review. But honestly, if you guys try that again, I will reach out to social media influencers and create a social media viral post on this myself. I am very honest, and very compelling. My last review was widely read. Only the worst human beings on earth would prey on people who have already lost everything. People stay silent because they are ashamed that they already got scammed once, those days are over for me. I will not be silenced.
Do not get scammed by them. They are horrible
Edited: 40 minutes ago Scam Help or Transparent Business Solutions wrote a reply to this review. Trustpilot does not allow you to reply to that, so know this: The first thing this company did when they saw the review was flag it for "harmful or illegal content" So it was temporarily removed. Upon human review Trustpilot overruled them. Scam Help/Transparent Business Solutions DOESN'T WANT THIS REVIEW HERE! You can see by the time lapse of my review to their reply that there was a process. This time, these people did not even reach out to me directly they went straight for damage control with the PR move of posting their reply here. If you get scammed by them or believe anything they tell you after reading this that would be extremely unfortunate.
Second Edit: Welp, if we are going to do this let's get the facts straight. This review with no changes was restored by Trustpilot on May 9th, Scam Help/TBSBV replied today May 14th. I guess it's PR day at their company. My original review was written in September of 2023, and I heard from this company only to respond to the review (hadn't heard form them in a while) In April of 2024 my review was removed for use of names and I immediately became verified and wrote another review of my experience. There have been no efforts on my case for so long I can't remember, and frankly there was never much effort on the case. What I got was a lot of false assurances of their ability, and that they were "taking this case seriously." If I can save even one person the money, time and misery I had working with these people I will write a review every day.
27 de septiembre de 2023
Opinión espontánea
Respuesta de Scam Help
We also want to take our time to respond and provide Shannon with some clarification:
When Shannon initially posted the review, we reached out to discuss and, in fact, discussed her position. Shannon decided to stand for her review. Afterwards, the review was automatically removed by Trustpilot. Once the review has been reposted, we publically respond to the review, that's what the companies normally do. We have not reached out to Shannon, because the matter simply has been discussed previously and Shannon made it clear that her position remains the same. Since it was a simular review reposted by Shannon, we saw no point in discussing the same question and simply responded to the review publically.
Let me address your question concerning our request to Trustpilot. We had a reason to believe that some wording might not be appropriate, so we used an automated tool provided by Trustpilot to independently assess the content. It is our right.
We understand your position and are ready to connect if you wish to discuss the situation.
______________________
Dear Shannon,
Thank you for sharing your feedback, and we extend our apologies for the difficulties you've faced throughout your brother's case. We understand the severity of the situation and the toll it has taken on you and your family.
Regarding the communication challenges surrounding your brother's case, rest assured that we have diligently pursued every avenue available to us, including engaging with regulators and authorities on behalf of your brother's interests. However, it's important to acknowledge that communication was hindered by the lack of firsthand experience with the specific details of your brother's situation. Despite this obstacle, we appreciate your efforts in conveying pertinent information, recognizing the necessity of transparent communication in such sensitive matters.
In reference to the incidents outlined in your email, we aim to offer clarification. The email exchanges you cited serve as evidence of our commitment to transparency, showcasing the steps taken in your brother's case.
Regarding the assessment of one of the contacts implicated in the case, it's crucial to underscore the gravity of our findings. Our team's evaluation is grounded in meticulous scrutiny of the available evidence, and we bear the responsibility of conveying our conclusions accurately. Despite our earnest attempts to communicate concerns about the potential involvement of one of your contacts in the scam, we understand that accepting such revelations can be challenging, particularly given the distressing circumstances. Unfortunately, your decision not to pursue this avenue could significantly impact the case's outcome.
We would like to emphasize that even though we are not able to resolve all the cases at hand, we always strive for a positive resolution. Unfortunately, due to certain complications, the case in question has not been resolved in your favour.
Sincerely,
This company is a scam
This company is a scam, they had taken my money then took months to do anything, then more months to reply.
BEWARE THESE ARE A SCAM.
Over a year they sent me one letter to send to the scammers, then I complained to them and nothing.
MY SOLICITORS HAVE THE DETAILS OF THIS SCAMMER.
YOU HAVE BEEN WORNED
11 de mayo de 2023
Opinión espontánea
another scam
This is a second time that I’m writing them a review, last time they told me to remove it and promised to do better, but nothing happened!
I was a stupid victim of a bitcoin scam, I reached out to them and they encouraged me to pay them fast cause these are timely matters! It’s been two years and all they did was to write some letters to my bank and keep asking me to send them! I lost my money & 10k to these people on top of that! It’s hard to believe you lost your money but just accept it and move on! Don’t pay these people on top of that!
P.S: Their response is not true! They didn’t contacted anyone, they wrote a letter and asked me to send it to bunch of government agencies that I’ve already contacted right after the scam, without any results! I reached out to them since they told me that government agencies get a lot of complaints, and without our support no one is going to consider your case!! Their services worth nothing! Absolutely nothing!!
They sent me a tracing of digital wallets, I could do that myself! Having a digital wallet information doesn’t worth anything!
Lengthy letters with similar contents worth nothing!! They kept telling me that they have experience, they have done this before successfully, they were just lying! SCAM SCAM SCAM! Stay away from them!
9 de abril de 2024
Opinión espontánea
Respuesta de Scam Help
Thank you for sharing your feedback, and we sincerely apologize for any frustration or inconvenience you've experienced. We take all feedback seriously and strive to address any concerns raised by our clients.
We want to clarify that our primary goal is to assist our clients to the best of our abilities, and we always aim to provide comprehensive support throughout the process. While we understand your disappointment with the outcome of your case, it's important to note that before, we did not promise to do better but simply communicated that the case was not yet concluded, and there were other steps to be taken.
Our team diligently prepared all necessary steps for your case, conducted a thorough investigation, and approached the relevant local authorities and financial regulators on your behalf.
However, it's important to note that while we can advocate for our clients and provide guidance, we cannot guarantee specific outcomes, especially when it comes to legal and regulatory matters. Despite our efforts, we understand that the resolution of your case may not have met your expectations, and for that, we sincerely apologize.
We want to emphasize that our intention is never to take advantage of our clients, but rather to provide them with the support and assistance they need during challenging times.
Tried to install remote app to access…
Tried to install remote app to access my laptop, when i refused the call was imediately terminated which is strange...
Note:
There is also the possibility that it was someone impersonating being a worker for this company in order to imply trust to achieve what they wanted, but when I was contacted I was clearly informed this company name.
Was contacted twice by the following 2 phone numbers
+43720883121
+43720883105
Many thanks
Thank you
4 de abril de 2024
Opinión espontánea
Respuesta de Scam Help
Dear Reviewer,
Thank you for updating the info.
We apologize for any inconvenience you may have encountered. It's concerning to hear about your experience with someone attempting to install a remote app on your laptop and the subsequent termination of the call when you refused.
We want to assure you that the phone numbers you provided, +43720883121 and +43720883105, are not associated with our company, ScamHelp, please feel free to visit our website to verify. It seems you may have been contacted by impersonators posing as representatives of our organization.
We have initiated an investigation into this matter and have requested additional information through TrustPilot to further address your concerns. Unfortunately, without your contact details, we are unable to reach out to you directly. Our primary goal is to shut down the impersonators, so it would be highly appreciated if you could share your contact details using the inquiry form we sent you via Trustpilot, it should arrive in your mailbox. We wish to connect to gather more details about the incident.
Once again, we apologize for any distress this situation may have caused and thank you for bringing it to our attention.
Sincerely,
Dishonest and another scammer
This company is another scammer. Do not fall further victim guys. They play with your emotions and trap you on another scam. I was victim of crypto scam and they know crypto is not legal in Europe and no financial service protect the crypto costumer in Europe however they promise you, your money will be back. This company asked me pay 1800 euro and never did the job what they intended to do. I am going to report them.
4 de junio de 2023
Opinión espontánea
Respuesta de Scam Help
Dear Mohan Dhami,
We understand your frustration and disappointment regarding your experience with our services. We want to assure you that we took all the necessary steps and worked diligently on your dispute to the best of our abilities.
Despite our efforts, including approaching financial regulators and following the appropriate procedures, we unfortunately were unable to recover your funds in this instance. We genuinely empathize with the frustration and distress this situation has caused you.
Unfortunately, there are circumstances beyond our control that may affect the outcome of such disputes, despite our best efforts and intentions.
Please know that we take all client concerns seriously, and we deeply regret that we were not able to achieve the desired outcome for you.
They helped me to deal with a scam I…
They helped me to deal with a scam I fell victim to around a year ago. The process is very time-consuming and actually requires more of an involvement than I expected. It took them around 8 months to achieve results. Their rates are also not low.
15 de enero de 2024
Opinión espontánea
Respuesta de Scam Help
We appreciate you taking the time to share your feedback with us. We understand that navigating through the process of resolving a scam can be challenging and time-consuming, and we apologize for any inconvenience you experienced during this time.
Our team is committed to providing thorough and diligent assistance to all our clients, and while we strive to expedite the resolution process, certain cases may require more time due to their complexity or external factors beyond our control.
Regarding our rates, we aim to maintain competitive pricing while ensuring the highest quality of service and support for our clients. We understand the importance of transparency and will take your feedback into consideration as we continuously evaluate and improve our pricing structure.
Thank you again for entrusting us with your case, and we are pleased that we could ultimately achieve a positive outcome for you. If you have any further questions or concerns, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are here to assist you every step of the way.
The firm we work for needed to…
The firm we work for needed to outsource crypto tracing services to a third party. We were recommended Scam Help who provided us with the required services as well As many other options related to cryptocurrency and understanding the transactions, as well as what options are available to our client. Thank you for your efforts. Highly recommended.
11 de enero de 2024
Opinión espontánea
Respuesta de Scam Help
Thank you so much for taking the time to review us.
We are extremely happy to know that our tracing services have met your expectations. Scam Help is always here for you.
It is with great pleasure that i…
It is with great pleasure that i provide this review, acknowledging ScamHelp for their significant assistance in navigating and resolving a complex negotiation. If your company is grappling with similar challenges, Scamhelp is a reliable partner to help bridge the gap and achieve positive outcomes. Highly recommended.
24 de noviembre de 2023
Opinión espontánea
Respuesta de Scam Help
Thank you immensely for taking the time to provide such a wonderful review about your experience with ScamHelp. We are truly grateful for your kind words and delighted that we could be of assistance during what we understand was a complex and challenging negotiation.
At ScamHelp, our primary goal is to guide and support companies facing intricate challenges, especially within the realm of navigating and resolving delicate situations. Knowing that we were able to provide reliable assistance that led to positive outcomes for your company brings us immense joy.
Your recommendation means the world to us. It motivates us to continue delivering the highest standards of service and support to all our clients, ensuring that they navigate similar challenges with confidence and achieve their desired resolutions.
great company to deal with
great company to deal with! lost hope after failling victim to 4(!!!) different scam ,but they have been able to assist me to get aat least some money back
23 de noviembre de 2023
Opinión espontánea
Respuesta de Scam Help
Dear Eugene Abernathy,
Thank you for sharing your experience with us! We truly appreciate your kind words and are delighted that we were able to assist you in recouping some of the funds lost due to unfortunate scams.
We understand how distressing it can be to fall victim to scams, especially multiple times. Our team is dedicated to offering comprehensive support and doing everything possible to assist our clients in such challenging situations. It's incredibly rewarding to know that our efforts have made a positive impact.
Your encouraging feedback motivates us to continue our mission of aiding individuals who have encountered similar difficulties. Should you require further assistance or have any additional concerns, please don't hesitate to reach out to us. We're here to help!
There are still good people in this world!!
Even though they couldnt help me alot, my scammers got my $ through Bitcoin and Zelle...i didnt know at the time what Bitcoin was and couldnt prove to Zelle it was an actual con....so,,,Robby made me feel alot better about being safe from them now....how nice it was that he took the time to call me and address my concerns and fears i still have from this ordeal....I pray for these people for doing what they do to help people feel whole again and safe....they should be comended for their work!!
19 de octubre de 2023
Opinión espontánea
Respuesta de Scam Help
Hello Sandra,
Thank you for sharing your thoughts and kind words! Our team is dedicated to making victims feel secure and supported throughout their ordeal. Your prayers and encouragement mean a lot to us, and we're here to help in any way we can. Don't hesitate to reach out if you ever need further assistance. Your safety and well-being are paramount. Thank you for your support!
Respuesta de Scam Help
Dragan,
We thoroughly assessed your case. We understand that you ordered a tracing report from our company, and we have duly prepared it for you. However, we want to emphasize that while we can provide comprehensive information regarding the transactions and activities related to your case, we cannot guarantee the actions or outcomes of law enforcement agencies in your country of residence.
Recovery efforts can often be complex and may vary depending on local laws and authorities. We recommend that you consider reporting the issue to your local law enforcement agencies and provide them with the tracing report we've prepared. They will be in a better position to investigate and take appropriate action based on the information provided.
We cannot guarantee any outcome related to the police investigation and we can not provide you with a reimbursement, since the job has been done on our end.
Great help in a time of disaster
Having been through the horrible feeling of being scammed by an entity that you were convinced you could trust is absolutely gut wrenching.
I contacted SCAM HELP and right from the start of the process I was really impressed with the help offered and the empathy the staff have for you in this situation, the professionalism of the way they helped me to recover all money lost through the scam was nothing short of amazing.
I cannot give this company a higher approval as the whole experience was so reassuring with a succesful and quick outcome.
Thanks heaps to all the staff I dealt with, really, your boss should give you a pay rise, you are worth it.
15 de julio de 2023
Opinión espontánea
Respuesta de Scam Help
It warms our hearts to read your kind words about our team. We are dedicated to providing empathetic support and professional guidance to individuals like you who have been affected by scams. Your appreciation for the help we offered and the outcome achieved means the world to us.
We are truly grateful for the opportunity to assist you during such a challenging time.
Yours,
Scam Help
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