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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hired them to create a tracing report and forensics analysis for me. They brought a perfect result just in two weeks. They also consulted me on how to move forward, which helped in many ways to unders... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

sono stato vittima di una truffa online, ho perso migliaia di euro per un investimento su una piattaforma non regolamentata. Ho contattato scamhelp.net, una società all’avanguardia sulle truffe con pa... Ver más

Valorada con 5 estrellas sobre 5

Non credevo più a nessuno, perché sembrava che tutte le soluzioni fossero truffe. Poi, ho deciso di rivolgermi a Scam Help, e posso dire che sono stati un grande aiuto. Hanno fatto un lavoro incr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Real pros, they offer different solutions and being transparent from the beginning. They told me straight up - there is no guarantee. Whoever guarantees refunds is just a scammer! Be wise choosing the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesor

Escrito por la empresa

Scam Help (registered in The Netherlands under Transparent Business Solutions B.V., Company Number 78091624) is a dedicated team of professional IT forensic analysts, bank fraud specialists and case coordinators with vast working knowledge in online trading scams and other types of fraud. Scam Help assists clients to recover their lost funds and return stolen wealth to its rightful owners. We provide our clients with hi-end tailor-made solutions dealing with all classifications of financial fraud in order to help regain their lost assets no matter how dire the situation might seem.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

199 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

There did very well to recover my…

There did very well to recover my money,all the amount has been covered totally from my first Bank and around 13% from the second bank Has coverd and the company keeping working hard to cover the remaining amount. Special thanks to Kathrein who managed all the emails and letters and did very well to help me cover my money.
Thanks a lot Scam Help

21 de febrero de 2022
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Respuesta de Scam Help

Thanks for your review, Mouaid! We truly appreciate it.
Your case is indeed quite complicated since it is related tocrypto transactions. As we previously explained to you, it was possible to obtain a refund here, since the payment facilitators are not fully regulated in the UK where you reside.

Please be advised that your second case is still in progress and we still believe we can get more money back here.

Yours,
Scam Help

Valorada con 5 estrellas sobre 5

I contacted scamhelp after being the victim of a scam

I contacted scamhelp after being the victim of a sophisticated scam. I was a bit hesitant at first as I didn't want to loose more money but speaking to them I decided to engage them, I was glad I did as they recouped the total amount plus interest. In light of my experience I would recommend them; they guided me through every step of the process. It does take time, but be patient.
Thank you scamhelp

11 de febrero de 2022
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Respuesta de Scam Help

Thanks for sharing your experience.
It means a lot to us!

Please note that we still have some funds to be recovered in regard to your case, so your case manager will be in touch with you soon.

Valorada con 1 estrellas sobre 5

Ho aspettato 8 mesi prima di scrivere…

Ho aspettato 8 mesi prima di scrivere questa recensione, sperando fino all'ultimo di non essere stato truffato anche da loro.
Dopo avermi detto che il mio caso aveva ottime possibilità di essere risolto, e avermi chiesto 3200 euro per gestire la pratica, più il 10% di eventuali recuperi, sono sostanzialmente spariti. In 8 mesi ho ricevuto solo 2 lettere, peraltro palesemente tradotte in italiano da un traduttore automatico, che ho dovuto inoltrare io alla banca e al provider dove ho acquistato la criptovaluta: Lettere che ovviamente sono state ignorate. Non hanno fatto niente per cercare di recuperare i soldi da chi mi ha veramente truffato.
Dalla prima lettera alla seconda sono passati 4 mesi, durante i quali non hanno mai risposto alle mie richieste di aggiornamento sullo stato della pratica. Anche dopo la seconda lettera sono spariti, rispondendomi che stavano ancora lavorando e che il mio caso era ancora aperto, solo dopo che gli ho scritto che avrei passato contratto e carte al mio avvocato. Sono passati nuovamente 3 mesi, senza nessuna notizia.
Prima mi chiedevo come facesse chi fa il truffatore di mestiere a dormire la notte sapendo che sta rovinando delle persone, adesso mi chiedo come facciano questi, che infieriscono su chi è già stato truffato.
Ho copia del contratto, di tutte le conversazioni via Whatsapp e di tutte le email, la mia recensione si basa su fatti e prove.
Evitate accuratamente di rivolgervi a questi signori, se non volete perdere altri soldi

4 de febrero de 2022
Valorada con 5 estrellas sobre 5

They are understanding and helping good.

I m sure i will get my money back from fraud online jobers by this scam help

2 de febrero de 2022
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Respuesta de Scam Help

Thanks for sharing your feedback, it is very important for us.
We are glad we were helped you to resolve the matter.

Yours,
Scam Help

Valorada con 5 estrellas sobre 5

Good service to recommend

31 de enero de 2022
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Respuesta de Scam Help

Thank you for taking the time to review your experience with us! It’s always great when we can help our customers the most out of their cases!

Valorada con 5 estrellas sobre 5

I went to Scamhelp.net last November…

I went to Scamhelp.net last November 19/2021
At this time still waiting for the outcome.I wish soon Katherine Jensen could give me smile on my very stressful situation.I lost huge amount of money .As a newbie someone helpme and I rely everything with her because my expectations once my funds in Binance no one can touch because it was under my name.The person who is helping me was disappeared after big arguments between us.She showed me everything that my funds everything was in Binance but!as a newbie how do I know that my money are all gone.Her name is ANN COLLINS.I'm not sure if it is a real name of fake.This is my very bad experienced to those scammers.Ms.KATHERINE JENSEN AND ROBBY MARK ARE VERY NICE GIVING ME AN ADVICE IN THE FUTURE NOT TO DO IT AGAIN.THEY ARE VERY HELPFUL.THANK YOU GUYS.IN THAT CASE I HAVE TO GIVE THEM 5 STARS.I REALLY TRUST ON THEM THAT ONE DAY MY LIFE WOULD BE A NORMAL LIFE WITH THEIR HELP.

NILDA

27 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I miei complimenti

I miei complimenti, vi ringrazio

6 de enero de 2022
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Respuesta de Scam Help

Grazie per la tua recensione. Lo apprezziamo davvero. Non esitare a contattarci nel caso avessi bisogno di ulteriore assistenza.

Valorada con 1 estrellas sobre 5

da evitare

da evitare
unica cosa che fanno tentano di farti avere il rimborso dalla propria banca e poi spariscono.
non affidate nessuna pratica a questa gente

27 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Io spero vivamente che riusciate a…

Io spero vivamente che riusciate a recuperare gran parte dei fondi persi, a causa della truffa subìta, con tutti i mezzi e gli strumenti che voi avete a disposizione in modo tale che possa ritrovare la serenità e tranquillità di un tempo! Attendo tutti gli aggiornamenti da parte di Katherine e tutte le varie indicazioni dal vostro reparto di recupero.

17 de diciembre de 2021
Opinión espontánea
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Respuesta de Scam Help

Grazie per le gentili parole!

Significa molto per noi!

Valorada con 1 estrellas sobre 5

Scandalosi

Scandalosi. Invece di tentare di recuperare i soldi hanno tentato di farmi rivalere sul mio wallet e sulla mia banca. Poi sono spariti senza più farsi sentire. Da evitare assolutamente

8 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Keep away for them!!!

From my experience with them, my strong advise is don’t waste your money and time! It had taken me numerous emails and WhatsApp chasers to them and the case handler, Kathleen Jansen to get an update on my case. . She hardly replied my emails and only did so after I had written a review here last month. She also claimed that my WhatsApp messages weren’t received as they had changed the number!
I had approached them a few days after discovering my BTC were scammed on a fraudulent trading website in April 2021. After reviewing the case based in the information that I had provided them, they confidently told me that there is a high chance of recovering my losses and that it would take a time frame of about 8 to 12 weeks. I paid an upfront payment of Euro 500 and agreed to a cut of the recovered sum to them in order to start the case.
Now in December, I finally receive an email from them stating that they are unable to recover anything despite having confirmed with multiple financial authorities that the merchant was indeed internationally recognized as a scam. LocalBitcoins where I had transferred my BTC from to the fraudulent website was not helpful to even investigate the transactions and blamed me for authorizing these transactions. After the dispute with LocalBitcoins proved unsuccessful, they proceeded to complain officially to the Financial Ombudsman Service. They claim to had waited and challenged the decision through the services of FOS, however, the FOS hasn't provided any solution based on the fact that regulatory bodies determined that the payment facilitator cannot be held responsible for transactions that were authorized to be transferred to scam merchants.
Now Scamhelp informs me that there are few chances of recovering the lost funds and will consider my case closed until a further time when legal counsel determines that they have a viable case for a class-action lawsuit.

I feel that they had just taken advantage of me as a scam victim at the end of the day!!!

7 de diciembre de 2021
Opinión espontánea
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Respuesta de Scam Help

Hello sir,

Please note that we reassessed your case and ready to provide you with more details.
Please note that your case was related to a crypto platform not authorised to provide any services in your country of residence.
We took all the necessary steps to approach the crypto platform, the regulators, etc.
Later down the road we advised you to lodge a complaint with your bank since the crypto platform in question shouldn't have provided you with any services (shouldn't have opened an account for you) in the first place.

You refused to approach your bank. We informed you that it is an important step that can potentially help to recover the funds, but you insisted on not getting your bank involved.
Therefore, at this stage we can't really move forward with your complaint anymore.

On your end, you failed to cooperate and decided not to stick to the strategy we created, therefore we were not able to achieve the desirable result here.

Each case is different, we can't undertake the success in 100% of the cases. Sticking to our guidance is the key to success, we took multiple steps to recover the funds, but since you were not willing to move forward with your bank, we had to close your case.

Valorada con 5 estrellas sobre 5

Aiuto

Salve, oggi ho svolto la pratica che mi avete mandato voi via mail, il modulo di reclamo. Ho mandato tutta la documentazione alla banca e attendo risposta. C'è qualcos'altro che dovrei fare oppure ci pensate voi? Attendo chiarimenti, grazie.

26 de noviembre de 2021
Opinión espontánea
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Respuesta de Scam Help

Buona giornata, il tuo case manager ti contatterà. Per il riferimento futuro, si prega di contattare direttamente il proprio responsabile del caso in caso di domande.

Grazie per averci contattato e avere una grande giornata!

Valorada con 5 estrellas sobre 5

Persone professionali e disponibili ad…

Persone professionali e disponibili ad aiutare il prossimo per me 5 stelle.

26 de noviembre de 2021
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Respuesta de Scam Help

Grazie per la tua recensione, lo apprezziamo davvero!
Siamo sempre al vostro servizio se avete bisogno di qualcosa.

Valorada con 5 estrellas sobre 5

Risposta subito e fornito tutto come…

Risposta subito e fornito tutto come farmi il rimborso. Consigliatissimo

26 de noviembre de 2021
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Respuesta de Scam Help

Grazie per aver condiviso la tua esperienza!

Saremo in grado di migliorare e migliorare la qualità dei nostri servizi solo con l'aiuto delle tue recensioni oneste.

Valorada con 5 estrellas sobre 5

Good firm

Good firm if you need to recover some money. I paid to a forex company that didn’t want to release the profits. They got it all sorted

23 de noviembre de 2021
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Respuesta de Scam Help

Thank you for posting your positive review. At Scam Help, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.

Valorada con 5 estrellas sobre 5

So much help within one company!!!

I referred my situation to them 2 months ago and I didn't expect it to get resolved so quickly and efficiently.
They took care of the situation!
Can't be happier regarding the outcome, true professionals

19 de noviembre de 2021
Opinión espontánea
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Respuesta de Scam Help

Thank you so much for your five-star review. We are delighted to hear that you had a positive
experience with us at Scam Help.

Valorada con 5 estrellas sobre 5

Good

Good good good

17 de noviembre de 2021
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Respuesta de Scam Help

Thanks for your feedback.
We are glad you are satisfied with the service and happy about your experience.

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