I bought my Wolf King GT from scooterhut, it was okay at first but it always had a wobbly stem but I took it in for a repair because the screen was faulty and they decided to tighten the stem. I... Ver más
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Consulta las opiniones de los clientes
Bought the decent one max. First ever eletric scooter well impressed now its running. Ordered it arrived in a couple of days charged the battery assambled as instructed and went to use it went for 5 s... Ver más
La empresa ha respondido
Previously had a Mi Pro 2 good electric scooter but this one ... I'm am so happy with it :) from every single angle this one is better:) I did not expect so much more comfort in riding with this one b... Ver más
La empresa ha respondido
Excellent service, got my new Segway ninebot max g30lp it arrived day after ordering set up on app and away you go….. been debating one of these for a while for a bit of fun, puts a smile on your face... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Scooter Hub is a leading UK online retailer of electric scooters. We stock a huge selection of the best e scooter brands including the latest models from Xiaomi Electric Scooter and Ninebot Segway Electric Scooters. Whether you’re in the market for a kids e scooter or adult electric scooter, you’ll find the right model at Scooter Hub. As specialists in electric scooters, we also stock a vast collection of accessories including helmets, batteries, locks and other e scooter essentials. On our best-selling brands such as Ninebot Electric Scooter and Xiaomi Electric Scooter we offer 2-year warranty and a lowest UK price guarantee on all our adults and kids electric scooters. Shop our range of e scooters today with free 1-2 day UK delivery!
Información de contacto
Reino Unido
- hello@scooterhub.com
- scooterhub.com
Purchased the Ninebot Max G30LP for a…
Purchased the Ninebot Max G30LP for a very good price, cheapest on the web. Ordered Tuesday and received on Thursday, so fast delivery. If your looking for a decent scooter then dont look elsewhere, now the legistlations have been passed best to get one now before the prices go up!
13 de mayo de 2022
Respuesta de Scooter Hub
Good afternoon Saqib,
Thank you for taking the time to give us your five star review!
This is lovely to read how happy you are with your purchase. We are really pleased you received your Ninebot Segway Max G30LP so quickly and how delighted you are with the service and the price.
Enjoy your purchase!
Kind regards,
Scooter Hub
I bought a Scooter 7 days ago and I…
I bought a Scooter 7 days ago and I haven't received the Scooter, and they don't answer the calls or messages...Still waiting for an update...
12 de mayo de 2022
Respuesta de Scooter Hub
Good afternoon Jordi,
I'm sorry you are not happy with our service.
I can assure you your case is currently being investigated within our team and we will be emailing you as soon as we have any further updates.
Customer satisfaction is our priority and we always endeavour to resolve any issues our customers may have.
We are working on your case and will email you shortly.
Kind regards,
Scooter Hub
Great scooter delivered very quick…
Great scooter delivered very quick would definitely recomend
10 de mayo de 2022
Respuesta de Scooter Hub
Good morning Gary,
Thank you for taking the time to post your 5 star review.
We are pleased you received your Xiaomi Pro 2 Electric Scooter quickly and that you are happy with your purchase!
Kind regards,
Scooter Hub
I received bike with tyer puncture
I received bike with tyer puncture , idk what to do .
I filled air but , its not working ,
10 de mayo de 2022
Respuesta de Scooter Hub
Good morning Akash,
I'm sorry you're experiencing problems with your e-scooter.
We are more than happy to help you resolve this so you will shortly receive an email with the next steps on how to proceed.
Kind regards,
Scooter Hub
Fantastic service
Fantastic service, very professional and helpful staff. Highly recommended. I would definitely buy from this company again. Thanks Hannah for all your help
9 de mayo de 2022
Respuesta de Scooter Hub
Good afternoon Jonathan,
Thank you for your wonderful 5 star review and lovely comments!
We really appreciate feedback from our customers and are grateful you have spoken so highly.
We hope your daughter had a lovely birthday and enjoys her new Ninebot Segway Zing E8 Kids Electric Scooter in Pink!
Kind regards,
Scooter Hub
awful scooter ..waiting for a response
awful scooter ..waiting for a response
..scooter has improved now ..seems a good scooter now ..had a few issues ..but all good now
9 de mayo de 2022
Respuesta de Scooter Hub
Hi there Keith,
Thank you for your review, although it appears you are happy with our services, we are sorry to hear you are not happy with your product.
As to my previous emails this morning, if you can provide further information as requested we would be more than happy to resolve this issue for you.
We always reply to our customers promptly and aim to offer the quickest solutions to any queries or problems that may occur. Customer satisfaction is our priority and we are more than happy to settle discrepancies or dissatisfaction with products received.
Kind regards,
Scooter Hub
Respuesta de Scooter Hub
Hi Lorna,
Thank you for your 5 star review!
We are pleased you like your Ninebot Segway E45E Electric Scooter and that it arrived quickly. Thank you for taking the time to write this review. Enjoy.
Kind regards,
Scooter Hub
Delivery was delayed by a day due to…
Delivery was delayed by a day due to error with UPC at hub. Not scooter hubs fault. Also product box wasn't sealed so I had to check everything was inside. Purchase was easy and quick to be honest. Despite the day delay it was quicker than a football and pair of shoes I ordered that same day. Would order from scooter hub again.
7 de mayo de 2022
Respuesta de Scooter Hub
Good afternoon Jamie,
Thank you for your detailed 4 star review, we really appreciate any feedback from our customers so thank you for taking the time to do this.
Yes unfortunately there can be delays due to various reasons and this can be out of our control. We are pleased you still received your order quickly despite this!
With regards to the box arriving open this can happen from time to time due to transit so our apologies for this. If this was to happen and anything was missing we would love our customers to make us aware so we can resolve such issues accordingly.
Enjoy your new Ninebot Segway Zing E10 Kids Electric Scooter!
Kind regards,
Scooter Hub.
Scooter arrived next day and with…
Scooter arrived next day and with notification for tracking the package
BRILLIANT
7 de mayo de 2022
Respuesta de Scooter Hub
Good morning Marina,
Thank you for you 5 star review and feedback! We are delighted you received your Razor A5 Lux Lighted Kids Scooter so quickly.
Enjoy!
Kind regards,
Scooter Hub.
good and very fast service
good and very fast service. very satisfied!!! I recommend.
5 de mayo de 2022
Respuesta de Scooter Hub
Good afternoon Evaldas,
Thank you for giving us a 5 star review! we really appreciate your feedback and are happy you have received prompt delivery of your Ninebot Segway E45E Electric Scooter.
Kind regards,
Scooter Hub
Great choice
Great choice! My 9 years old daughter loves it.
I really recommend this scooter :) very good service, quick delivery.
4 de mayo de 2022
Respuesta de Scooter Hub
Good morning Aneta,
Thank you for your 5 star review and positive feedback! We're really pleased your daughter loves her new Ninebot Segway Zing E10 Kids Electric Scooter and that it arrived quickly for you :) Enjoy!
Kind regards,
Scooter Hub
Very very good service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
1 de mayo de 2022
Respuesta de Scooter Hub
Hiya Jason,
Thank you for your 5 star review, we really appreciate feedback from our customers. We're happy to hear you are pleased with our service.
Enjoy your new Ninebot Segway Max G30 Electric Scooter!
Kind regards,
Scooter Hub
Excellent price and service
Excellent price and service. Speedy delivery. Great scooter as well.
30 de abril de 2022
Respuesta de Scooter Hub
Good afternoon Helen,
Thank you for the 5 star review! We are pleased you have received your
Zinc Eco Max Electric Scooter so promptly and are happy with your purchase!
Kind regards,
Scooter Hub
Make someone smile today
Thank you for my item it was for my manager as he has had a hard time lately with a lot of death's in his family and was not able to get it due to money problems so I just surprised him with it have not seen him smile for a while but when I gave him it that soon changed 😊
30 de abril de 2022
Respuesta de Scooter Hub
Good afternoon Mr Wise,
What a lovely review and a generous thing to do for your manager! We are pleased you had a positive buying experience with us and that you put a smile on his face. This was really lovely to hear, thank you.
Kind regards,
Scooter Hub
Great service
Great service. Delivered on time. Great price. Good customer service.
Will definitely buy from scooter hub again in the future.
25 de abril de 2022
Respuesta de Scooter Hub
Good morning Jason,
Thank you for your positive feedback in this 5 star review! We really appreciate when customers let us know how their buying experience was and we are delighted you had such a great one. Enjoy you purchase!
Kind regards,
Scooter Hub
Excellent fast service
Excellent fast service
Received the scooter next day
Very impressed
23 de abril de 2022
Respuesta de Scooter Hub
Good morning Damian,
Thank you for giving us your 5 star review! We are so pleased you have received your Xiaomi Pro 2 Electric Scooter and are impressed with our service. We appreciate your positive feedback.
Enjoy your new E-scooter,
Kind regards,
Scooter Hub
Don’t order something unless your 100%
Don’t order something unless your 100% sure you will not need to return it for any reason. They ask to take pictures of the scooter to prove you are not lying.They deduct money for returns almost £15. You will also wait ages for the refund to come back to your account. Over all terrible experience.You have been warned.
19 de abril de 2022
Respuesta de Scooter Hub
Good afternoon Azhar,
I'm very sorry you had a bad experience with our returns and refund process.
Normally this is very efficient and uncomplicated, however in your case we unfortunately had issues with our payment service that meant there was a lengthy delay in your refund.
We feel we kept you updated regularly and tried to resolve this as quickly as possible for you, unfortunately though sometimes things are beyond our control. I can assure you this was a rare case, and the reasons we request pictures of the goods before collection is arranged is to pass on to our courier team to ensure they are deemed safe for transit because of the batteries and value of the goods.
It is also our company policy to charge the postage fee for any orders that are being returned due to a change of mind.
Again we are sorry this experience was a negative one for you.
Kind regards,
Scooter Hub
Kids Segway ninebot electric scooter in pink
This is a birthday present for my little girl who will be 6. Perfect pink colour and I know she is gonna love it. Great service and delivered within 2 days thank you.
15 de abril de 2022
Respuesta de Scooter Hub
Hi Nicola, thank you for you wonderful review! We are so pleased you are happy with your daughter's new Ninebot Segway Zing E8 and that it came so quickly. We hope she has a lovely birthday and enjoys her new e-scooter!
Kind regards,
Scooter Hub
Extremely happy with Scooter Hub
Extremely happy with Scooter Hub! I purchased a F30 Segway-Ninebot electric scooter, this was £125 cheaper than on the high street, the scooter was delivered the next day in perfect condition.
I had to contact customer service, this was for an operational question, the person I dealt with was very helpful, prompt and friendly.
I personally would recommend.
15 de abril de 2022
Respuesta de Scooter Hub
Good afternoon Kieran,
Thank you for your wonderful 5 star review! We appreciate the positive feedback. We are so happy you are pleased with your new Ninebot Segway F30 and that it came so quickly. We always try to provide the best service we can for our customers and it's lovely to hear you had such a great experience.
Enjoy your new E-scooter Kieran!
Kind regards,
Scooter Hub
I ordered a scooter was for delivery…
I ordered a scooter was for delivery Monday got email saying it was out for delivery with a time slot sat in waiting for it to be delivered which did not happen to phone yesterday and get an email to say it was out for delivery again yesterday and a time slot for the second time to wait in for no delivery to turn up thanks Stacey robson
13 de abril de 2022
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