As a disabled person i genuinely dont understand what scope actually do. On their lives on ebay and shops it doesnt look like they even employ people with physical disabilities and when i reached out... Ver más
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Consulta las opiniones de los clientes
I spoke to a call handler called Jamie I actually came on here as he said at the end of his call I might get a survey so was going to leave a glowing review but couldn’t see one . anyway I rang aski... Ver más
So incredibly unhelpful. They talk over the top of you, they take offence when you ask them for specific help. This call handler told me she couldn't help me when I asked for a disabled womens charity... Ver más
Signed up for LearnatScope to try their wellness courses, only to be greeted by AI slop images and content. As an artist who is also disabled and finds it difficult to find work now due to the number... Ver más
Información sobre la empresa
- Caridad
- también en la categoría
- Organización sin fines de lucro
Escrito por la empresa
Trustpilot account for our charity services, such as our Helpline, Energy Support, and Employment Support for disabled people.
Información de contacto
Scope, Here East Press Centre, 14 East Bay Lane, E15 2GW, London, Reino Unido
- 0300 222 5744
- supportercare@scope.org.uk
- scope.org.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 7% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Rigid staff and systems
I am currently donating to this charity and wanted a specific date to send a direct debit, the staff refused and said there was only a small selection of dates they can take donations.
Could you guys be a bit more flexible, please? I like the work you’re doing but you
Don’t have to be so rigid.
Their recruitment staff is the same, not really that helpful.
I agree with queen of complaints
I agree with queen of complaints. The actual scope team are helpful however, some of the members are vile. A man had a go at me as well when I was in desperate need of help. I reported him and hey ho, nothing done. Don’t use the site any more.
At first I thought this site was…
At first I thought this site was friendly and helpful but the last time i posted a query on the community without knowing me some guy thought i was ok and acceptable to be intimidating! And narcissistic by the way he spoke! Without reason and I reported this but the scope community did not remove it or warn the guy. Literally the guy judged me with a vile comment to my post. I do NOT recommend you use this site as some of the people on there are vile and do not deserve oxygen! Also the admin are very unhelpful when it comes to bullying! I was involved in a bad accident nearly breaking my neck or ending up paralysed AND i have enough evidence that a lawyer has taken it on so i can claim compo whereas if i had no good evidence etc they would definitely have NOT taken my case on. This scxmbag tbh needs his head kicked in for thinking it's acceptable to intimidate and troll women! And the fact the admin did nothing has made me feel anxious about ever using the site again! Scope community you are full of trolling cxnts and are supposed to be a charity!
Wow. Amazing Customer Service!
Wow! Is all I can say! Thank you to Karen at the Wakefield branch who has gone above and beyond! I was told about a lovely chair that was in the window (the person who told me about it didn’t think to take a photo!).
I called the store and spoke to Karen who took a photo and sent it across for me, she even measured it!!
I popped in to the branch on Tuesday to order 2 chairs and all the staff were incredibly helpful and friendly! It’s hard to come by these days. Karen knows my current situation and the stress I have been under trying to find furniture. She was sympathetic towards me and has been nothing short of amazing.
I want to thank Karen and the staff in the Wakefield store from the bottom of my heart. You are fantastic! ❤️
Excellent service, professional and knowledgeable service
Excellent service. My phone kept playing up I think due to the network but the poor man who was helping me called me back two times. He was probably wondering what was going on but he patiently talked me through the advice and gave me some contacts. Unfortunately it hung up yet again before I could finish the call for the log and say bye but very grateful none-the-less.
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