Absolutely stunning item! Great quality slate & super clear pictures. Very easy to use site, with really fast delivery too. This was a surprise item for delivery to my daughter's work for her 40th... Ver más
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Consulta las opiniones de los clientes
Stunning frame. Not a person to leave reviews I could not pass up the opportunity to leave a positive review. From ordering to delivery it was easy and quick. I would definitely recommend and I would... Ver más
Absolutely fantastic service from simple ordering process to very fast delivery. I am really pleased with the picture of our dog Norman, it is a lovely quality print and the frame is of high quali... Ver más
Am very satisfied indeed with my purchase. Ordering was easy, uploading photo was easy. Delivery was quick so I would definitely order again and recommend. Well done Scottsy.
Información sobre la empresa
Escrito por la empresa
At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.
Información de contacto
Maes Y Llan, LL34 6RY, Penmaenmawr, Reino Unido
- support@scottsy.com
- scottsy.com
4,8
Excelente
141 opiniones
Ha contestado el 100% de las opiniones negativas
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Great Value & Excellent Customer Service
Excellent customer service. Really quick delivery & very responsive when I had a query post order.
Product is lovely & great value for money. A perfect gift to mark a special memory ❤️
30 de octubre de 2024
Opinión espontánea
5* service and great product
Ordered one of the slate photos for a Christmas gift,amazing quality when arrived but noticed I had spelt one of the names wrong 🤦♂️ completely my mistake but contacted the seller and they were able to offer me 20% off my next order as a good will gesture. Was able to re order a new one this time with the correct spelling. Customer service was perfect,dispatch time was prompt and overall a great product. Would definitely use again 👍🏻
23 de octubre de 2024
Opinión espontánea
First time I’ve used this Site I was…
First time I’ve used this Site I was very hesitant.
Today I received my item, A Slate with my Photo uploaded on it
WOW!! how amazing it is the photo is so clear the Slate is beautiful and so heavy.
Thank you very much 😍
I will definitely be using this Site again
2 de septiembre de 2024
Opinión espontánea
Good quality but stops wireless charging
Phone case looks very nice, quality is very good and picture has come up in excellent quality. Ordered on 2nd class tracked and arrived on time.
Just disappointed that the phone no longer charges wirelessly as the case must be too thick or made from a material that interferes.
3 de agosto de 2024
Opinión espontánea
Excellent quality photo gifts
Ordered phone case as present and quick delivery and photo is excellent quality. Beautiful case. Excellent customer service as wrong item delivered first which was my fault and messaged them on site at 9pm and got answer within mins and resolved it in under 20mins and got correct one a few days later. So impressed order a new phone case for myself. Highly recommend
20 de julio de 2024
Opinión espontánea
Fantastic service from this company
Fantastic service from this company! Order placed Saturday evening and personalised item arrived early on Wednesday. The quality of the photos is superb on the phone case and the case itself is good quality. Thanks/Diolch!
3 de julio de 2024
Opinión espontánea
Super personalised phone case very…
Super personalised phone case very clear pics came well packaged very happy will recommend
24 de mayo de 2024
Opinión espontánea
I ordered a phone case from these…
I ordered a phone case from these people which I received they have not covered the whole phone case with my picture that I uploaded they will not refund me or take the order back so I will never order from them again
25 de enero de 2024
Opinión espontánea
Respuesta de scottsy.com
Hi Ayeshia,
As we mentioned in conversations, as the item is personalised, it is unfortunately non refundable or returnable, unless the item is damaged or defective.
On our site, you create your own items by uploading photos, scaling and positioning them as you’d like, and are shown a preview of what your finished item will look like, 3 times before you check out. You have moved your image from the default position, and moved it to the bottom of the case, rather than the middle.
The item you received was exactly as shown on the 3 previews, which you had created, it is not damaged or defective, and is covered in your photos so is unable to be returned or refunded.
We’re sorry you’re not happy, but as the item you received is the exact same as you had ordered, and were shown 3 times before checkout, we are not able to refund this item. If the item differed in any way to the preview you created, or was damaged or defective, a full refund would have been processed, no problem at all.
Many thanks
Good quality case.
I needed a new case, and having just lost my dog, wanted a photo case. Found this company and decided to try one them. Easy to order/upload on the website. I paid for tracked delivery. Ordered over the weekend, arrived on Wednesday. I can't fault it. Good quality, feels sturdy. Phone fits nice and snug. I would definitely recommend and I will use again.
14 de enero de 2024
Opinión espontánea
Not a happy customer!
Order hasn't been received. My emails are going un answered. Do not use this company! 29/12 I have received an email and been refunded which I appreciate but would have liked to receive the gift I ordered my dad.
9 de diciembre de 2023
Opinión espontánea
DO NOT ORDER!
DO NOT ORDER!!
Order doesn’t even arrive on time never mind at all!
Refund doesn’t even get processed
Don’t ever reply to emails
STAY CLEAR!!
19 de diciembre de 2023
Opinión espontánea
Respuesta de scottsy.com
Hi Neeve,
Sorry to hear your order hasn’t arrived. Our free standard delivery has a delivery aim of 4-5 working days, although it has been considerably longer than this due to the busy period. We use Royal Mail for the standard delivery, and it’s all over the news how snowed under they are with standard mail. We do offer express, fully tracked services, for a very small fee, which we advise are used if items are required by a set date.
As we mentioned in our reply emails to you, the reason our replies were taking considerably longer than usual is due to all of your emails arriving in our junk/spam folder. If this persists, we’d advise you liaise with your hosting provider who will be able to help resolve this for you.
In relation to your refund, it was processed yesterday, and is powered by Stripe. Refunds take the same processing time as a typical card transaction, so this will show in your account tomorrow or Thursday for you,
If we can help with anything else, please let us know.
Thank you.
Fantastic
Fantastic!
Brilliant company. Was a bit sceptical reading some reviews but I had no problems at all. Ordered and came 2 days later, fab quality too.
11 de diciembre de 2023
Opinión espontánea
Great service and product
I was a bit dubious about ordering as I'd seen a few bad reviews on here, I even paid extra to get 48 tracked postage. I ordered on Sunday evening and it came Tuesday lunch time and the phone case looks great so will 100% use again the the future.
5 de diciembre de 2023
Opinión espontánea
Load of Rubbish.
Ordered a phone case on the 9th November. Its now the 20th and the item hasn't arrived. I have tried numerous times to contact the company but I have no answer and no response. I would avoid buying anything from this company. Feel like I've been conned and a birthday gift has now been ruined. Joke.
20 de noviembre de 2023
Opinión espontánea
ordered a phone case as a present about…
ordered a phone case as a present about 10 days ago and still haven’t received it. The tracking number on Royal Mail states they haven’t received the item yet and shipping is 3-5 working days it’s now been 7 plus the weekend. Very unhappy with this service and won’t be ordering again!
26 de octubre de 2023
Opinión espontánea
Respuesta de scottsy.com
Hi Shemeah,
Sorry to hear about the issues you have had with your order.
A full refund has been processed to your original payment method and an email confirming this will be in your email inbox.
If you have any additional queries or messages, please don’t hesitate to get in touch.
Many thanks
Fantastic service beautiful quality so…
Fantastic service beautiful quality so pleased with my purchase
23 de julio de 2023
Perfect as always
Perfect as always.
I have had 3 cases now and all so perfect to what I wanted. This last one was special to me as my boy whom meant the world to me passed away. This case has 6 photos on, you can see them all perfectly. I even had his name on the case. PERFECT. Saved this seller and will always use this persons business.
Thank you so much once again.
Fiona.
5 star ⭐️⭐️⭐️⭐️⭐️
23 de julio de 2023
Excellent service
Very easy too use the process of ordering. Very quick turn a round and kept up-to-date with what was happening. Tye quality of the photos used is outstanding. Have ordered about 27 slates over the last few months and every single one has been great. Can't fault anything at all.
18 de julio de 2023
I’m not very technical so it may be my…
I’m not very technical so it may be my error but I found placing the pics and adjusting them quite tricky.
Very pleased with my order tho !
23 de julio de 2023
Respuesta de scottsy.com
Hi Catherine! Thank you so much for the review.
The customiser can be fiddly, especially with multiple images on smaller devices. For precision we’d recommend using a tablet, or desktop if you have one available.
We’re happy to know that even tho it wasn’t the easiest experience, you’re happy with your finished item.
Have a great day!
Beautiful products
Beautiful products, beautifully made, packaged safely, delivery quick.
16 de julio de 2023
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