I bought 3 different cleaning products from Scrubology: the Swosh Cloths, the Soap Bar and the Surface Scrub Bar. I am very happy with the performance of the products especially the Soap Bar which wor... Ver más
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Consulta las opiniones de los clientes
Their website shipping policy says orders placed before 2 pm are dispatched the same day, and after 2 pm, the next working day. It then goes on to say that during busy periods, dispatch may take... Ver más
Avoid this business at all costs! Customer service absolutely disgusting, 3 times I have enquired regarding an update on an order I have placed and I’ve had nothing back at all! Luckily I purposely ch... Ver más
Absolutely Smashed it ! Ordered Sunday night and paid extra for fast delivery, arrived Tuesday Morning. I genuinely found this company by mistake, Please Don't judge me, my Ninja is 8 years old and I... Ver más
3,3
Medio
202 opiniones
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Ha contestado el 16% de las opiniones negativas
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Placed an order on 15/4/26
Placed an order on 15/4/26. Advert stated fast UK delivery. Had no email confirmation of order and heard nothing since! No replies to emails to customer service either. I'm assuming the delivery charge I paid included fast track. Terrible service from start. Still awaiting my order.
Update 11 6.26 order has arrived today. No dispatch communication, no replies to emails or any update emails
15 de abril de 2026
Opinión espontánea
Huge delay in shipping
Huge delay in shipping. Emailed chasing to be told that there was a fault with the site and now the products were out of stock so would need to wait until the end of April for restock. Was offered a refund of delivery fee or full refund so I was happy to wait and accepted the delivery fee refund. Since, still not shipped and no update! I've now requested a full refund and won't bother to order again
5 de mayo de 2026
Opinión espontánea
*SCAM*SCAM*SCAM*SCAM*
Ordered on the 22nd of April.. I have emailed 3 times, contacted them on Instagram and Facebook.. and still not response and still no order! Been trying to find a way to make contact to either get my order or get a refund! Absolute scam of a business!
22 de abril de 2026
Opinión espontánea
Absolute scam!
Absolute scam!! AVOID! Ordered 30th March, apparently it was a pre order. Then told 22nd April, then told 28th April, it's now 4th May and still NOTHING!!! Communication is shocking. Offered delivery refund even though it was free delivery. Do not order as you won't see your money or your products!!!
4 de mayo de 2026
Opinión espontánea
I ordered from scrubology after seeing…
I ordered from scrubology after seeing a review on facebook and bought a bundle which stated free shipping in 48 hours.
I waited over a week before contacting them to which they replied they were awaiting stock to be delivered between 14th and 22nd April and my order will be shipped on 24 hours.
They also stated that if I wanted to wait for my order they would refund the shipping fee to which I replied it was free but if I were to cancel and re order, I wouldn’t get the 10% discount which was offered on the order id originally placed!
The communication and customer service from this company is disgraceful.
I like others on here cannot be all wrong!
Update:- still not received my order and goal posts of when stock due in keep being moved!
Website still states 24-48 hour delivery on stock ordered.
Also received an email to get £4 off another order for recommending Scrubology. Talk about rubbing salt in the wounds!
14 de abril de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you for your review, and we’re very sorry to hear that you’re disappointed with our service. We completely understand how frustrating this must be, and this is certainly not the experience we aim to provide.
The item you ordered is currently on pre-order, with new stock due to arrive on the 28th of this month. Once received, all orders will be dispatched promptly using Royal Mail’s 48-hour delivery service.
We have reached out to all customers to explain that these products were on pre-order and to provide updates on the revised shipping date. We have also offered free shipping to any customers who had not already received this.
It’s possible that our previous communication may have landed in your spam or junk folder, so it may be worth checking there just in case.
If you haven’t received these updates, or if you’d like any further information, please don’t hesitate to contact us directly at hello@scrubology.co.uk
and we’ll be happy to assist you.
Thank you again for your patience and understanding.
Kind regards,
The Scrubology Team
Scam
Dont waste your money, items dont get sent out and company dont respond to your emails.
Update 08/05/26, still havent received my order or a refund despite multiple emails being sent. Going to have to do a charge back via my bank.
4 de abril de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you for your review, and we’re very sorry to hear that you haven’t received your order or a response from us—this is certainly not the experience we aim to provide.
The item you ordered is currently on pre-order, with new stock of the oven due to arrive on the 28th of this month. Once received, all orders will be dispatched promptly using Royal Mail’s 48-hour delivery service.
We did send out a notification to all customers advising that this product was on pre-order. This may have landed in your spam or junk folder, so it may be worth checking there just in case.
If you haven’t received this, or if you’d like any further updates, please don’t hesitate to contact us directly at hello@scrubology.co.uk and we’ll be happy to assist you.
Thank you for your patience and understanding.
Kind regards,
The Scrubology Team
Disappointed… paid for New Oven with…
Disappointed… paid for New Oven with high hopes but nothing has been received, and no response to my email chasing it up either. Looks to be a scam.
20 de abril de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you for your review, and we’re very sorry to hear that you haven’t received your order or a response from us—this is certainly not the experience we aim to provide.
The item you ordered is currently on pre-order, with new stock of the oven due to arrive on the 28th of this month. Once received, all orders will be dispatched promptly using Royal Mail’s 48-hour delivery service.
We did send out a notification to all customers advising that this product was on pre-order. This may have landed in your spam or junk folder, so it may be worth checking there just in case.
If you haven’t received this, or if you’d like any further updates, please don’t hesitate to contact us directly at hello@scrubology.co.uk and we’ll be happy to assist you.
Thank you for your patience and understanding.
Kind regards,
The Scrubology Team
I also ordered march 28th no reply they…
I also ordered march 28th no reply they just ignore all communications
18 de abril de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you for your review, and we’re very sorry to hear that you haven’t received your order or a response from us—this is certainly not the experience we aim to provide.
The item you ordered is currently on pre-order, with new stock of the oven due to arrive on the 28th of this month. Once received, all orders will be dispatched promptly using Royal Mail’s 48-hour delivery service.
We did send out a notification to all customers advising that this product was on pre-order. This may have landed in your spam or junk folder, so it may be worth checking there just in case.
If you haven’t received this, or if you’d like any further updates, please don’t hesitate to contact us directly at hello@scrubology.co.uk and we’ll be happy to assist you.
Thank you for your patience and understanding.
Kind regards,
The Scrubology Team
Do not order
Ordered on March 25th and still hasn’t dispatched and my messages and emails continue to be ignored. Do not order.
17 de abril de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you for your review, and we’re very sorry to hear that you haven’t received your order or a response from us—this is certainly not the experience we aim to provide.
The item you ordered is currently on pre-order, with new stock of the oven due to arrive on the 28th of this month. Once received, all orders will be dispatched promptly using Royal Mail’s 48-hour delivery service.
We did send out a notification to all customers advising that this product was on pre-order. This may have landed in your spam or junk folder, so it may be worth checking there just in case.
If you haven’t received this, or if you’d like any further updates, please don’t hesitate to contact us directly at hello@scrubology.co.uk and we’ll be happy to assist you.
Thank you for your patience and understanding.
Kind regards,
The Scrubology Team
Order placed on 20th March 2026
Order placed on 20th March 2026, as a new customer. Purchased the 50% off bundle offer. I haven't recieved any postage confirmation and have emailed customer service 3 times and twice on their websites without any reply. They were certainly quick to take payment. Shocking service.
31 de marzo de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you for your review, and we’re very sorry to hear that you haven’t received your order or a response from us—this is certainly not the experience we aim to provide.
The item you ordered is currently on pre-order, with new stock of the oven due to arrive on the 28th of this month. Once received, all orders will be dispatched promptly using Royal Mail’s 48-hour delivery service.
We did send out a notification to all customers advising that this product was on pre-order. This may have landed in your spam or junk folder, so it may be worth checking there just in case.
If you haven’t received this, or if you’d like any further updates, please don’t hesitate to contact us directly at hello@scrubology.co.uk and we’ll be happy to assist you.
Thank you for your patience and understanding.
Kind regards,
The Scrubology Team
Have emailed 3 times regarding a…
Have emailed 3 times regarding a problem with my order... nobody replies
2 de marzo de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you for your review, and we’re very sorry to hear that you haven’t received your order or a response from us—this is certainly not the experience we aim to provide.
The item you ordered is currently on pre-order, with new stock of the oven due to arrive on the 28th of this month. Once received, all orders will be dispatched promptly using Royal Mail’s 48-hour delivery service.
We did send out a notification to all customers advising that this product was on pre-order. This may have landed in your spam or junk folder, so it may be worth checking there just in case.
If you haven’t received this, or if you’d like any further updates, please don’t hesitate to contact us directly at hello@scrubology.co.uk and we’ll be happy to assist you.
Thank you for your patience and understanding.
Kind regards,
The Scrubology Team
This Works
Ordering very easy and product delivered quickly. I purchased the rust remover for my chrome towel rails. This product worked extremely well. I have tried a lot of other products and social media cleaning tips but this did the job extremely well
12 de marzo de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
I bought the rust be gone and the over…
I bought the rust be gone and the over cleaner.
It rare you see a product do exactly how they show it on adverts but this absolutely did
What amazing products... Blown away
6 de marzo de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
Removed brown underarm marks on school shirts.
The soap bar saved my daughters' school shirts. For some reason this year's shirts were made of a material that retained brown staining under arms. I had used vanish, soaked in Ace, Napisan and voul washes and still the looked a mess. This soap bar got it out first attempt. Make up covered neck line disappears in front of your eyes too. I use it weekly as a pre treatment for the shirts and white socks. Adds 5 minutes but with it. Looking forward to trying other products.
9 de marzo de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
Amazing stone cleaning product been…
Amazing stone cleaning product been using for my small business and everyone has lovely sparkling cooker tops like new
23 de febrero de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
Poonarmi
Used the soap on a baby’s vest that had been caught in a poonarmi. No effort at all and fabulous resukt
12 de febrero de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
Don't reply if you have a problem
Damaged product received. Lid was smashed and product all inside the bag. Took weeks for a response then I got an email asking if I wanted a replacement or refund and it should be sorted in 48 hrs. That was over two weeks ago and now not replying to emails.
Terrible customer service.
21 de enero de 2026
Opinión espontánea
Best ever stain remover soap bar
The stain remover soap is just fantastic .I could not be without it .I bought quite a few products which were all very good but this is game changer for stains on clothes .
6 de febrero de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
It is an excellent
It is an excellent, super time saver. Everything looked new. I love it.
11 de enero de 2026
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
All the products work very well
I found all the products worked very well, especially the stone cleaner, which cleaned my steps better than anything I have tried. The oven cleaner was also great and easy to use.
25 de enero de 2025
Opinión espontánea
Respuesta de Scrubology
Thank you so much for your kind review! We’re really pleased to hear that you had a great experience with us.
Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We hope to serve you again soon!
Kind regards,
The Scrubology Team
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