SEALEY Opiniones 

946
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just wanted to highlight the excellent customer support and warranty this company offers. I've bought a number of garage and car related products from this company over the years which have all been e... Ver más

Valorada con 3 estrellas sobre 5

1st time use seemed to work well until the bleed srew fell to pieces and had to dismantle the whole pump to get it back out covered in black used oil will see how long it lasts as does have a years wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Sealey Jump Starter through Ebay. The instructions were clear in that I should charge it for 38 hours before first use. I started charging it and after 2 hours it indicated that it was fu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a Silverline Bench Grinder in 2022. Probably had a couple of hours total run-time. Failed the grindstones looked new unmarked. Bought new from Sealey Amazon. Received next day. Well pac... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de herramientas
  2. también en la categoría
  3. Mayorista de equipamiento de reparación de vehículos
  4. Mayorista de equipamiento para talleres mecánicos
  5. Proveedor de equipamientos

Sobre SEALEY

Escrito por la empresa

SEALEY™ - The Tool Company

Professional tools & workshop equipment specialists

Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.

Aftersales Service

As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

946 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 87% de las opiniones negativas

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4,3

Todas las opiniones

(946)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The chap on the stand Stewart at the…

The chap on the stand Stewart at the NEC Classic Car show was very helpful and the product I bought is great.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thank you very much for your 5 star review Jim!

Valorada con 5 estrellas sobre 5

faulty pressure gauge

Fault on recently purchased equipment
one e mail and proof of purchase is all it took
replacement gauge posted arrived in 2 days fixed .
brilliant

11 de noviembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Happy to get you back on track John. Thank you for the 5 star review.

Valorada con 5 estrellas sobre 5

Clever car battery condition checker

The item I purchased keeps me informed about my car battery & when it needs charging, it's a brilliant product for someone like me that uses a van for work & the car stays parked up in the garage for weeks at a time.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de SEALEY

We really appreciate your feedback and the 5 stars Robert. Thank you.

Valorada con 5 estrellas sobre 5

Great little tool

Bought a BT2020.
Very happy with it
Tell me exactly what state of charge my car battery is in
Also very helpful if you can’t remember where you parked your car as it will tell you where it last was

11 de noviembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thank you very much for the 5 star review and product feedback Nick.

Valorada con 1 estrellas sobre 5

I’m not sure about this company to be…

I’m not sure about this company to be honest I have had several tools and all have broken battery operated grease gun lasted a week and the gear on the motor snapped off 🤔🤔and also a power pack never worked so I’m stepping back a bit here.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Hi. We are very sorry to hear that you are dissatisfied with a couple of tools and would be happy to explore further for you. If you could please get back in touch with us on 01284757505, or by email to technical@sealey.co.uk we can investigate and advise accordingly. Thank you.

Valorada con 5 estrellas sobre 5

A really great dehumidifier

A really great dehumidifier - very effective and well built. Thanks so much!

3 de noviembre de 2024
Opinión espontánea
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Respuesta de SEALEY

You are very welcome Happy Customer. Thank you for the five star review!

Valorada con 5 estrellas sobre 5

Tools

Easy and simple to navigate and the range of tools is brilliant

18 de octubre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thank you very much for the five stars and feedback about our website Alex.

Valorada con 5 estrellas sobre 5

Vehicle Finder & Battery Monitor Sensor

I bought the Vehicle Finder & Battery Monitor Sensor
Model No. BT2020, it arrived quickly and was a fair price (obviously depending on how long it lasts). It's simple to set up and the app seems to work well.
Bear in mind, this unit does not have any GPS facility built in, it utilises the GPS in the pair mobile phone.
I did contact tech support with a question and the response was extremely quick.
So, if it continues to perform and lasts then I'm very pleased.

6 de noviembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thank you very much for taking the time to leave a 5-star review for us.

Valorada con 5 estrellas sobre 5

Excellent service and products from…

Excellent service and products from Sealey,
Great quality front and rear spring compressors that make life a lot easier when servicing so I’m very happy.
5* Highly Recommended!!! 😃🏍👍🏻

12 de octubre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thank you very much for your 5 star recommendation Collin.

Valorada con 5 estrellas sobre 5

Great piece of kit

Great piece of kit. Quick delivery and as described.

4 de octubre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thrilled you're happy with your purchase. Thank you very much for the 5 star review Daren.

Valorada con 5 estrellas sobre 5

Sealey nail gun + battery

I recently bought the Sealey CP20VNGKIT1 Cordless Nail/Staple Gun. It's my first nail gun, and it seems amazing. It's well designed, firing a good range of both nails and staples, and was reasonably priced. It's fairly light, doesn't need a separate compressor, and seems safe. 18 gauge nails are very thin but still strong, and although 5000 seems like a lifetime's supply, the packets are small. My only issue with it was that no instructions were included, but these were easy to find online. Think it will be a game changer!

1 de octubre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thank you for your fantastic 5-star review, Rory. We really appreciate your feedback.

Valorada con 5 estrellas sobre 5

Phoned technical support on Thursday…

Phoned technical support on Thursday lunchtime about a replacement torx bit. The gentleman who I spoke to was polite, knowledgeable and very helpful. New bit arrived, free of charge, on Saturday morning.
Excellent service, can't fault in any way.

19 de septiembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Thanks for the stars Simon. We pride ourselves on our personal customer service and really appreciate your feedback.

Valorada con 1 estrellas sobre 5

Something fishy going on with these…

Something fishy going on with these reviews.
Rated excellent with loads of bad reviews? And each time I write a review it magically disappears 🤔🤔🤔
The company is a joke.
They lie and say Life time guarantee even on their website page but when you ring them Sam tells you they're not covered.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Hi. We pride ourselves on our range of guarantees and care greatly about ensuring our customers receive effective and prompt service. Please could you get in touch with support@sealey.co.uk or call 01284757500 so we can escalate this issue and get it resolved for you. Thank you.

Valorada con 3 estrellas sobre 5

Not really living up to my expectations of the brand

Really disappointed to be having to give this rather negative review...

I was in need of a new jack and if there's one tool you don't want to skimp on it's a jack so I opted for a Sealey 2501LE as whilst it might've looked similar to many of the other often-brandless jacks out there I had confidence in the Sealey brand.

Unfortunately on first use I was struck by how slowly the jack retracted as whilst it was fitted with a 'slow release mechanism' it was taking the best part of a minute to lower the car! I took a video and to Sealey's credit once they'd seen this they confirmed it was faulty without much hesitation and arranged a replacement.

The replacement worked fine but a few months later I discover (not through Sealey I hasten to add despite registering it with them - the tip-off came from a friend!) there's been a product recall for this jack and I got this confirmed by Sealey and they arranged for it to be collected and repaired.

I duly packed it up in the original box and packaging, had it collected and a few days later it was back with me. Great! However, my original box and packaging hadn't been used for the return journey - the jack and two-piece handle had instead all been put loose into a different box with a bit of scrunched up paper for, well, I don't know actually. This thing weighs over 30kg - some scrunched up paper won't do anything! Needless to say the inevitable movement and likely repeated upending it endured in transit meant that some parts of the handles got scratched up and foam padding indented. Sure, just cosmetic damage really but I like to care for my tools and hoped Sealey would've done so too. If they'd used the original packaging - which they obviously deem necessary for retail delivery - why didn't they do so for the return?

So, all in all, it's been a bit of a disappointing purchase if I'm honest. Perhaps my expectations were too high but I really thought Sealey would've been a cut above the rest. I'm sure they used to be.

Update: Now that the dust has settled I've added on a star as on reflection the prompt and friendly service from the staff has been really good, and whilst the packaging problem was an unnecessary distraction it really has been the product quality side of things that has been the main issue for me.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de SEALEY

Hi Mathew. Thank you for taking the time to pass on your feedback. We pride ourselves on our personal customer service and are very sorry that we fell short on this occasion.

Valorada con 5 estrellas sobre 5

Excellent service.

Sturdy tools and value for money with an excellent choice

5 de septiembre de 2024
Opinión espontánea
Logotipo de SEALEY

Respuesta de SEALEY

Thank you very much for your five star review Carl.

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