The booking process was not easy for me as a Ward Clerk but it was straight forward to do. It just meant there was a lot of research for me to do and going backwards and forwards. The transport arriv... Ver más
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Consulta las opiniones de los clientes
The team form my first call to the lady being transported to an alternative unit with professionalism and ease. Out first booking had to be cancelled but we eth rebooked without any implications, many... Ver más
La empresa ha respondido
Mark and the plus one both had a respectful manner in the way they dealt with the client and staff on the ward. They waited patiently for paperwork which unfortunately was'nt completed properly. They... Ver más
La empresa ha respondido
really helpful on the phone and ensuring the booking form completed correctly Good communication between team and ward if any delay. even though it is preferred to complete form online, having the... Ver más
Información sobre la empresa
Escrito por la empresa
Exclusive Secure Care Services is a specialist forensic health and social care agency based in Sheffield, South Yorkshire. We offer a wide range of services and professional care of service users in secure environments including: •Highly trained Support Workers / Health Care Assistants •Rapid and Secure Conveyance / Ambulance Transport Team for Adults and Juveniles / Young People nationally. •Independent Living Support for 16+ and Adults •Training provision - specialising in Conflict Management & Physical Intervention Training (MVA)
Información de contacto
4 Midland Court, Midland Way, Barlborough, S43 4UL, Chesterfield, Reino Unido
- 08435236264
- management@securecareservices.co.uk
- securecareservices.co.uk
4,6
Excelente
305 opiniones
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5* SERVICE
5*, on time, efficient handover/ service. Staff very professional and communicative with both professionals and patient. Patient reported to feel at ease. Excellent service.
11 de septiembre de 2022
Very responsive
Very responsive, professional in a very difficult situation, timely. Excellent service and we will definitely use again.
16 de septiembre de 2022
Do not adhere to arrangements.
5 de septiembre de 2022
Excellent service.
Excellent service.
Communication was good, with us having a phone call to advise of their ETA.
Staff were professional and reassuring to the patient.
a full writen handover was email once the transfer had taken place
2 de septiembre de 2022
Smooth transition between placements
Smooth transition between placements. Friendly staff. Thank you.
31 de agosto de 2022
The Online form was very easy to use.
23 de agosto de 2022
Fantastic
Fantastic service. Friendly and engaging. Always provide a good service and always remain accommodating.
23 de agosto de 2022
The booking process was very straight…
The booking process was very straight forward, the staff involved were very courteous and professional and made a potentially difficult operation run very smoothly.
19 de agosto de 2022
I had to book last minute transport…
I had to book last minute transport Leeds to London at Friday teatime.
The organizing team were so helpful, and amazing.
The team who transferred were equally amazing and gave up their Friday evening to do this job
16 de agosto de 2022
Patient transfer
Excellent and very reliable service. Very prompt and professional and nothing was too much trouble. They made the patient feel very comfortable and at ease. Highly recommended.
8 de agosto de 2022
Excellent professional service
Excellent professional, caring and compassionate partners in care. Highly recommended
6 de agosto de 2022
Respuesta de Exclusive Secure Care Services
Hi Mark, Thanks for lovely comments!
Speedy response
Speedy response, professional service when phoned up. Only thing would be around the referral form which is quite long and convoluted.
Overall though, excellent, many thanks
3 de agosto de 2022
Respuesta de Exclusive Secure Care Services
Hi Anthony, We have taken on board what you've mentioned. Thank you for your feedback.
First Class 🌟
FANTASTIC 🌟 Jodie Phil & driver Abi 👌 Can't praise these Enough cheerful bubbly friendly They turned our Heartbreaking Situation into a positive by laughing,jokes & made my son feel at ease even though he suffers Horrific Anxiety. They must have been exhausted as our transfer was 11pm at night ( they had been on the road since 6.30am) then had to drive home. After taking us to Stafford then dropping us back to Stoke. They made sure we got in our car safely. They could have just dumped us Anywhere at Stoke Hospital. I've NOT stopped telling Everyone how Wonderful this company is THANK YOU. Jodie Phil and Abi are The A Team 🌟👍 Thanks guys hope you all got home safe. Xx
2 de agosto de 2022
Opinión espontánea
Respuesta de Exclusive Secure Care Services
Hi Sam, Thank you very much for your kind words.
Very good service for our patients
Very good service for our patients. Reliable and trustworthy
21 de junio de 2022
The service was excellent
The service was excellent, staff communicated well with the ward staff and all arrangement went as planned.
4 de junio de 2022
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