Hi David,
Thank you for your detailed feedback—we truly appreciate you taking the time to share your experience.
We’re sorry to hear that your order didn’t arrive as quickly as expected. To clarify, the USPS tracking reflects when the package was scanned at their origin facility, which can sometimes occur after initial processing and handoff preparations on our end. That said, we understand how the timeline you experienced feels longer than it should, and we’re actively working to improve our processing times to better meet expectations.
Our published shipping timeline for seed orders is 3-5 business days from order receipt. As a small, family-owned business, we take pride in carefully preparing each order, and we’re continually working to improve our turnaround times.
We truly appreciate your support and your feedback.