Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

horrible experience, trying to get listing feature fixed for walmart, they are unable to fix,keep charging me every month .stay away

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Their Growth price chart is wrong & only made to attract more clients. It doesn't offer unlimited SKU's. We can't add our business partner selling channels whom we offer drop shipping - They say Amazo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using Selro, for the last 4-5 months and has been working like a charm to connect/integrate with your online marketplaces and stores. Its easy to link your SKU's, Carriers, Account Sof... Ver más

Valorada con 5 estrellas sobre 5

I've been using Selro for years for a few projects. Just recently I've been using it for one of my own projects and have utilised more of the features. Whenever I have come across an issue or a missin... Ver más

Información sobre la empresa

  1. Proveedor de Material de Referencia Certificado (MRC)
  2. Proveedor de soluciones para eCommerce

Información proporcionada por diversas fuentes externas

Selro is the only inventory and order management software you need to manage your online business across multiple channels


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I would like to say we found the right…

I would like to say we found the right tool to manage our online business. We only sell on eBay and amazon and with our web store and Selro provide all the features for 1/5 of a price of our previous company. Liked the user interface and very easy to use. One suggestion would be to include more reports and specifically around stock movements. Kloe was very helpful and enabled us to on-board very quickly.

23 de mayo de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Interface is nice but this is a beta tool

Interface is nice but this is a beta tool Its not ready to go live and is extremely buggy.

E-Mail support is slow to respond, phone support is not very technical and communication between the 2 is non-existent.

Its buggy and fails in relisting ebay products automatically, and worse still doesn't even tell you that its failed in doing so. the whole listing procedure is a mess.
Help pages are useless and contain minimal information.

By 2 weeks I had a huge list of issues that i emailed support, and a week later no response.

I only give it 2 stars because it is simple to setup and as a beta tool i can see some potential, but i wouldn't risk your business on it.

24 de enero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Software With Incredible Support

Been using Selro for a little over 2 months now. Can take a while to get set up as you like, as with any system, but it's well worth the work. The support from Kem and Kloe has been amazing - always at the end of the phone and feature suggestions or issues are always implemented/rectified immediately. The software is packed with features, despite still being relatively in it's infancy, so no doubt has lots more to come. Having come from Brightpearl which is a far more expensive (and in my opinion inferior) system the improvement it's had on the business has been great - less legwork, simplified processes and not having to wait 3 months for the next release date to get a problem fixed! Would thoroughly recommend to anyone considering this for their multi-channel business.

29 de septiembre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Problem after Problem - UK Customers Be aware

Problem after problem. system works fine with eBay but seems unable to work with Amazon. Every time I check I seem to have to contact them with an issue. This software is taking me three times longer than if I was not to bother. I am now in the process of finding an alternative package. Quality issues on Amazon, category mapping does not work correctly. Since using this my sales have dropped by amount 700%.

16 de julio de 2017
Opinión espontánea
Logotipo de Selro

Respuesta de Selro

Dear Liam,

We are very sorry that you are having trouble listing to Amazon via Selro. As advice the Amazon listing process is bit complex compare to eBay and other channels due to item specifics for each category specially for clothing. We are trying to make the Amazon listing as simple as possible. Selro's core feature is for inventory and order management/fulfilment across multiple channels.

Kind regards Chris

Valorada con 5 estrellas sobre 5

Excellent Software with out standing customer support

I am being using Selro form the last 8 months. This software helps me a lot in many access like Inventory SYN, FBA fulfillment and Order Management and coming to the Support team these guys are really brilliant they helped me in many aspects. I strongly recommenced Selro for a Multi channels Sellers

27 de febrero de 2017
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más