Extremely disappointing experience. The service is advertised as “instant deposit,” yet my transaction (processed via credit card and successfully authorized by my bank) has still not been cre... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
SendApp has in-expensive transfer rates and very swift transfers. In any case, you want to receive money from your home country and the sender can't. There's an option for them to send the money... Ver más
La empresa ha respondido
I'm thoroughly impressed with SendApp! The platform is incredibly user-friendly, with intuitive navigation that makes it easy to get started and find what you need. But what really sets them apart is... Ver más
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Wonderful Money sending App. Money arrives its destination within minutes. On some occasions, I was still trying to reach the recipient that money was sent but received a message that he got an alert... Ver más
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Información sobre la empresa
Escrito por la empresa
We provide simplified payment solution, to help you support the relationships that matter to you. So, go on now and simply Send.
Información de contacto
1323 Columbus Ave, 94109, San Fransisco, Estados Unidos
- +234 1-8889595
- send@flutterwavego.com
- send.flutterwave.com
4,4
Excelente
1 mil opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Extremely disappointing experience
Extremely disappointing experience. The service is advertised as “instant deposit,” yet my transaction (processed via credit card and successfully authorized by my bank) has still not been credited. Transaction with reference ST-10005681094
Despite funds being deducted immediately, I was informed that I must now wait 30 minutes, 1 hour 24–72 business hours for investigation. This is completely contrary to what was promised at the point of transaction.
Customer support responses are generic and do not resolve the issue—only repeated assurances of “escalation” without any actual resolution or timeline. At this point, I have been forced to request either immediate completion or a full refund. There is no clear resolution timeline, only repeated delays. I expect either immediate crediting of my funds or a full reversal back to my card.
A service advertised as instant should not operate with delayed or uncertain fund delivery.
Angel
19 de mayo de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Angel,
Thank you for sharing your experience. We’re sorry for the delay and generic responses.
Kindly provide your transaction reference (ST‑10005681094) and contact us via send@flutterwavego.com so we can assist you promptly.
Thank you.
The money dropped into the account…
The money dropped into the account immediately.
11 de abril de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Ganiyat,
We are glad the money was credited immediately and you enjoyed the seamless experience!
Thank you.
I have transaction experience yesterday…
I have transaction experience yesterday I chat the the chatbot no good response but I later called the customer service number she did well with me to see me through for the solution and she spoke well on phone in less than 30mins after the call the transaction was successful
7 de abril de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello,
We are glad our customer service team was able to assist quickly and resolve your transaction!
Thank you.
Respuesta de Send by Flutterwave
Hello Olayinka,
We are glad to hear you had an excellent experience!
Thank you.
It was seamless and prompt.
It was seamless and prompt.. I enjoyed the experience
3 de abril de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello,
We are glad your experience was seamless and prompt!
Thank you.
ST-10005588934
ST-10005588934
This people collected my money since on 16.03.2026 till now they kept the money and refused to send the money to my recipient or return the money back to me
At first they said the transaction failed and they debited and they later accept the have the money that the transaction is being processed till now I still haven't received the money or any reasonable response from them
16 de marzo de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Sharon,
Thank you for sharing your experience.
We are sorry for the unresolved transaction and delay. Please reach out to us via our support email: send@flutterwavego.com with your reference number so we can assist you promptly.
Thank you.
Very good rates and amazing customer…
Very good rates and amazing customer service!
23 de marzo de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Prashant,
We are glad you appreciate our great rates and customer service!
Thank you.
ST-10005588934
ST-10005588934
It been 2 days now I made a transfer and it showed Failed but they still debited me
When I contacted them 2 days ago they said I should give them 24-48 hours to resolve the issue but till now I still haven't received my money back and I have been trying to contact them again since but they refused to respond to my messages
You guys should please return my money
16 de marzo de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Peace,
We are sorry for the failed transfer and delay experienced with your transaction.
Please reach out to us via our support email: send@flutterwavego.com with your reference number so we can assist you promptly.
Thank you for your feedback.
I experienced a delay but it's resolved…
I experienced a delay but it's resolved to my satisfaction
10 de marzo de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Henry,
We are glad the delay was resolved to your satisfaction!
Thank you.
Respuesta de Send by Flutterwave
Hello Gerald,
We are delighted to know your experience was smooth, quick, and transparent.
Thank you for sharing your feedback.
Settlement over 24 hours. You will regret using this platform
I sent 2000 GBP last 24hours and up till now, I have not received Naira equivalent. The app shows they are doing some “checks”. What kind of checks are you doing that you can not refund my money? Reference number is ST-10005567295. I definitely can not recommend the app for anyone not even my enemies.
26 de febrero de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Mayowa,
Thank you for sharing your feedback.
We are sorry for the delay and understand your disappointment.
Please reach out to us via our support email: send@flutterwavego.com with your reference number so we can assist you promptly.
Thank you.
Smooth and fast transactions !
10 de febrero de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Jean,
We are glad you enjoy smooth and fast transactions!
Thank you.
The speed of settlement was great
The speed of settlement was great. The fees were reasonable. The interface easy to use.
Great experience all around
8 de febrero de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Moyosore,
We are glad you enjoyed the great speed, reasonable fees, and easy interface!
Thank you for your kind words.
Seamless transfers
The exchange rate was good after considering the voucher applied
3 de febrero de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Inema Inko-Tariah,
Glad you enjoyed the rate and the voucher!
Thanks for the review.
Respuesta de Send by Flutterwave
Hello Amos,
We’re thrilled you enjoyed our speedy service.
We look forward to continuing to support your business with the same momentum.
Thank you for the feedback.
Send is very reliable and I can recommend it to anyone
Send is very reliable and dependable, I have been able to pay my sons school fees in a good time.
8 de enero de 2026
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Bolanle,
We are glad SendApp’s reliability helped you pay your son’s School fees on time!
Thank you.
The send app is so reliable
The send app is so reliable. Very fast and the family process very simple. Keep it up guys . Good job.
18 de diciembre de 2025
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Timothy,
Thank you!
We're glad to hear you're finding Send App fast and reliable. We'll keep up the hard work for you and your family!
Thank you for the great feedback!
Instant with zero hassles
The transfer was almost instant with zero hassles. Really impressive.
18 de diciembre de 2025
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Abimbola,
We're so glad to hear it! Providing a fast, hassle-free experience is exactly what we aim for.
Thanks for choosing Send!
The app is fast and reliable
The app is fast and reliable. I needed to pay urgently and the money came while my card was waiting for pin.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Femi,
Fantastic! We are thrilled to hear you experienced the speed and reliability of our app.
Thank you for the great feedback!
Instant transfer that’s safe & secure.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Send by Flutterwave
Hello Andrew,
We are glad you enjoy our safe and secure instant transfers!
Thank you.
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