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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... Ver más

Valorada con 5 estrellas sobre 5

By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... Ver más

Valorada con 5 estrellas sobre 5

Received a faulty diffuser so contacted them to advise. Robert replied promptly advising that he would send out a replacement which he did. Over the moon with the 1st class service I always receive w... Ver más

Valorada con 5 estrellas sobre 5

I first purchased African Sunset reed diffuser here in North Yorkshire. Loved the perfume so much I ordered the room spray in the same fragrance. It arrived very well packaged and delivered within tw... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Bring the scents of nature to your home with Sensum Scents.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

434 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,3

Todas las opiniones

(434)

75 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery

4 de septiembre de 2025
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Respuesta de Sensum Scents

Thank you for your review, Lindsay! We're happy to hear you received your order quickly. Your support means a lot to us.

Valorada con 5 estrellas sobre 5

You won't be disappointed these are amazing,

Quick delivery, and I must say it's absolutely beautiful and fragrance with these are amazing the best I've had absolutely love this 😀 ❤️

1 de septiembre de 2025
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Respuesta de Sensum Scents

Thank you for your enthusiastic feedback! We're thrilled that you love the beautiful diffuser and fragrance. Your support means a lot to us.

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, great quality product and quick delivery

1 de septiembre de 2025
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Respuesta de Sensum Scents

Thank you for your review, Jill! We're glad you found ordering easy and that you appreciate the quality of the product and quick delivery. We appreciate your support!

Valorada con 5 estrellas sobre 5

Great Customer Service

I bought several Sensum diffusers via a TikTok Shop retailer, and unfortunately one developed a fault with the gold plating peeling. The retailer refused to help, which was really frustrating.

I reached out directly to Sensum, and their customer service was excellent. Even though I hadn’t purchased from them directly, they kindly arranged a replacement as a gesture of goodwill. That’s above and beyond, and I really appreciate it.

The diffusers themselves look and smell beautiful and with the manufacturer standing behind their products, I’ll be happy to continue buying from Sensum.

30 de agosto de 2025
Opinión espontánea
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Respuesta de Sensum Scents

Thank you for sharing your experience! We're delighted our customer service team could assist you and arrange a replacement. It's wonderful to hear that you enjoy our diffusers and that our team's commitment has earned your loyalty. We appreciate your support!

Valorada con 4 estrellas sobre 5

Loved my purchase

Loved my purchase, but one bottle was leaking, was not happy about that. Need more packing inside the box.

14 de agosto de 2025
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Respuesta de Sensum Scents

Hi Liz,

Thanks for the feedback - if you didn't already, we would appreciate if you could reach out directly to our customer care team. We're glad you are happy with the purchase though.

Valorada con 5 estrellas sobre 5

Would highly recommend Sensum

Would highly recommend Sensum. I got my beautiful diffuser through and I’m delighted with it also the beautiful scents I got with them. Love it. Thank you

14 de agosto de 2025
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Respuesta de Sensum Scents

Thank you for your recommendation, Irene! We're thrilled you love your diffuser and the scents that came with it. Your support is greatly appreciated.

Valorada con 5 estrellas sobre 5

So easy to order quick delivery and…

So easy to order quick delivery and great price also they smell amazing.

11 de agosto de 2025
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Respuesta de Sensum Scents

Thank you for your review! We're glad you found ordering easy, enjoyed quick delivery and great pricing, and love the amazing scents. We appreciate your support!

Valorada con 5 estrellas sobre 5

Speedy delivery

Speedy delivery

4 de agosto de 2025
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Respuesta de Sensum Scents

Thank you for your review! We're happy that you received your order quickly. We appreciate your support!

Valorada con 5 estrellas sobre 5

FABULOUS

Another perfect order, superfast delivery and beautiful diffuser refills, they are all amazing smells

28 de julio de 2025
Valorada con 1 estrellas sobre 5

Bad customer service!

Only received part of my order & still nothing from customer service as to why or a refund!

24 de julio de 2025
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Respuesta de Sensum Scents

Hi Beth, we're only just seeing this review now. If this wasn't sorted, please reach out to sales@sensumscents.com regarding this and we'll get this sorted for you promptly. Apologies.

Valorada con 5 estrellas sobre 5

Best reed diffusers

Fast delivery, really well packaged and the scents are to die for! Best home reed diffusers I’ve ever smelt. I have Spa for my bathrooms, Persian Spice (signature scent) for living room and African sunset for my hall. All are fabulous.

18 de julio de 2025

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